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The Phoenix Post-acute

519 Ninth Ave N

4.5(112 ratings)· Texas City average: 4.2

The Phoenix Post-acute, photo 11 / 5

Quick Facts

Total units
134
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
134
Physician oversight
24-hour nursing care directed by in-house physicians
Care planning
Care plans developed with residents, families, and providers
Rehab approach
Combines modern therapy techniques with traditional hands-on methods

What Families Think

Reviewers consistently praise The Phoenix Post-Acute for attentive nursing staff, a clean and calm environment, and strong physical therapy outcomes for residents recovering mobility. Multiple families highlight the emotional support and dignity shown to loved ones, particularly on the 3rd floor and from the physical therapy team. No published criticisms appear in the available reviews.

The Good

  • Attentive, caring nursing staff noted repeatedly
  • Effective physical therapy helping residents regain mobility
  • Clean, calm, welcoming atmosphere
  • Strong family communication and personalized attention
  • Engaged activities director creating meaningful experiences

AI-generated from reviews and community data.

The Phoenix Post-acute is a senior living community in Texas City, Texas offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 112 reviews.

About The Phoenix Post-acute

The Phoenix Post-Acute is a nursing home and rehabilitation facility in Texas City, Texas, offering post-acute care with memory care services and physical therapy. The facility provides 24-hour nursing care under the direction of in-house physicians, with both short and long-term rehabilitation programs tailored to individual needs.

The community emphasizes comprehensive care planning developed in collaboration with residents, families, and healthcare providers. Staff employ both modern therapeutic approaches and traditional hands-on methods to help residents regain strength and mobility during their stay.

A wide variety of activities is available through a full monthly calendar designed to keep residents active and engaged throughout the day. The facility maintains a welcoming environment focused on making each resident's stay comfortable, safe, and therapeutic.

Types of Care at The Phoenix Post-acute

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Phoenix Post-acute

4.5overall · 112 ratings combined

4.5★ on Google (112)

Becky Bailey

Jul 2026

via Google

The staff is super nice. All are very friendly and caring, so far. The staff, does not know I how to proof read the information they enter into the computers. Got some medicine mg wrong. But have told the staff on the floor and they are working on it. So hopefully on Monday it will be straightened out.<br>.

Anthony Spells

Jul 2026

via Google

Some good experience & Some bad experience

Mark Jenkins Sr.

May 2026

via Google

Everyone was very polite,the area was clean and the patients were being carefully being attended to.

Lucero Caballero

May 2026

via Google

I cannot say enough wonderful things about the staff at this skilled nursing facility. During one of the most difficult times for our family, they have treated my dad with kindness, patience, dignity, and genuine compassion every single day. The nurses, CNAs, housekeeping staff, and everyone here truly go above and beyond to make residents feel cared for, comfortable, and safe.<br><br>My dad is still currently staying here. The staff is attentive, respectful, and always willing to answer questions or help in any way they can.<br><br>What makes this place even more special is how welcoming they are to families. It truly feels like one big family whenever we are here. My five-year-old daughter absolutely loves the CNAs and nurses, and they are always so sweet and kind to her. My daughter is always asking questions (children) lol, and not one time she’s been ignored by them. That kindness means more to us than words can express. THANK YOU LADIES!💜<br><br>The facility is clean, organized, and welcoming. A special thank you to the housekeeping staff for always keeping the facility and my dad’s room spotless and comfortable.<br><br>We are deeply grateful for the care my dad continues to receive here. Thank you all for the compassion, dedication, and heart you put into what you do every single day. You are appreciated more than words can say. 🙏💜

Leticia Linares

May 2026

via Google

muy , buen lugar.recomendado mi Hermano se mira muy contento y gracias al personal muy atentos Gracias

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Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Fire Safety StandardHealth Standard4 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

Mar 12, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2025

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

Oct 16, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 15, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 15, 2024

Jan 26, 2024Fire Safety StandardHealth Standard5 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity K of L: immediate jeopardy, patternCorrected Feb 19, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity H of L: actual harm, patternCorrected Feb 19, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2024

Aug 1, 2023Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 5, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Phoenix Post-acute offer?

The Phoenix Post-acute offers Memory Care and Skilled Nursing / Long Term Care.

Where is The Phoenix Post-acute located?

The Phoenix Post-acute is located at 519 Ninth Ave N in Texas City, Texas.

What do families say about The Phoenix Post-acute?

Reviewers consistently praise The Phoenix Post-Acute for attentive nursing staff, a clean and calm environment, and strong physical therapy outcomes for residents recovering mobility. Multiple families highlight the emotional support and dignity shown to loved ones, particularly on the 3rd floor and from the physical therapy team. No published criticisms appear in the available reviews.

How did The Phoenix Post-acute do on recent health and safety inspections?

The Phoenix Post-acute had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Phoenix Post-acute?

Submit the Request Information form on this page to connect with The Phoenix Post-acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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