The Resort at Texas City

Ella Brunt

Feb 2021

via Google ↗

After sending our loved one to The Resort IN TEXAS CITY for physical therapy, they came out- actually after 2 weeks we took them out with no progress. The worst problem was NO COMMUNICATION WITH OUR LOVED ONE. The room had NO PHONE in their room. We had to go through staff to find out any information. On the weekends there was no calls returned, NO COMMUNICATION AT ALL! We would call and check on her progress during the week. When we rarely actually talk with someone, we were given false answers. We were told one story, but after 2 weeks we went to pick them up - only at that point was when we were told there was no progress. We had been told they could stand, they could walk with a walker - all false! If we would have known we needed a wheelchair, we could have arranged for one. We had to literally carry our loved one from our car to the house. Totally unacceptable. We CAN NOT RECOMMEND THIS FACILITY.

Sarah Dang

Feb 2020

via Google ↗

The place smells urine everywhere. I brought my own diapers and wet wipes for my mom because they don’t provide enough.

Kara Garman

Jan 2020

via Google ↗

The staff here is very loving and caring! The department heads are experienced and work well together- lots of teamwork- great food, nurses, and issues are taken care of promptly- I would definitely bring my mom and dad here for care.

Silvia Gutierrez

May 2019

via Google ↗

Very loving, outgoing staff that make you feel like family. Always activities going on for the patients and have some of the best nurses and cnas I've ever known.

yukon GMC

Oct 2017

via Google ↗

So today we got here to see my dad cause he got transfer last night...and when we got there my dad was burning in high fever and high on sugar...and when i went to look for the nurse and when she saw me she grab the phone and called 911....this people dont care for your loved ones....if we didnt come, they would have let my dad die.....he was having a small stroke too...