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Reviews of The Osborn are sharply mixed, especially regarding its rehab/skilled nursing side: some families and patients describe compassionate, attentive staff and beautiful grounds, while others report troubling lapses in basic nursing care and medication administration. The physical setting and social/wellness offerings draw consistent praise, but care quality during short-term rehab stays appears inconsistent.
AI-generated from reviews and community data.
The Osborn Senior Living is a senior living community in Rye, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 4.3 out of 5 across 47 reviews.
The Osborn is a not-for-profit life plan community in Rye, New York, offering a full continuum of care including independent living, assisted living, memory care, and home care on a single 56-acre campus in Westchester County. Residents benefit from maintenance-free living in Sterling Park Garden Homes and apartments with seamless transitions as their care needs evolve.
The community features the WellSpring wellness program, which supports physical, mental, and spiritual health through fitness classes, an indoor pool, walking trails, lifelong-learning lectures, concerts, and guided meditations. A vibrant social calendar and off-campus excursions keep residents engaged and connected.
Comprehensive amenities are included in the life plan, covering dining, housekeeping, utilities, transportation, and security. The community offers gourmet dining and concierge services to support residents' daily living. The Osborn has earned recognition as one of the few senior living communities nationwide to receive a mark for financial strength.
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Help Me Choose4.3overall · 47 ratings combined
4.3★ on Google (47)
Ann Marie Autieri-Clarke
Mar 2026
I spent two weeks in rehab and only met compassion and care in every staff member! I I especially appreciated my own room and the 24 hour care I received. Each staff member is a VIP!!! PS And the food is delicious too! Thank you Osborn Community!
Lois Tierney
Feb 2026
One of the worst rehabs in Westchester. Nursing care well below the basic standard. Staff rude incompetent and low class. Nothing gets done. Medication not given on time or at all. If you choose to put a vulnerable family member into this rehab make sure there is someone with them to advocate for them at all time or you are going to experience a complete nightmare. All the Osborne is, is a pretty building. Behind those walls is a nightmare.
Laura Solow
Dec 2025
I have taught zumba at the Osborn for 20 years. What a beautiful place. What a wonderful staff. You couldn't find a better place. The grounds are stunning, the residents look very happy. There is a great sense of comraderie. They offer such interesting and engaging activities that appeal to every walk. Fabulous place
Kate Gallagher
Oct 2025
I went to rehab at the Osborn years ago and got really bad care. The worst Aides I ever encountered who were actually cruel. The physical therapists were very good and the gardens were beautiful. But hopefully they are paying their aides better. I went there directly from the hospital after spine surgery. Of course I did complain but was so happy to leave. Never again for me.
Law Tem
Jan 2020
Visited a relative here. On the surface the Osborn Pavillion looks very caring and involved in patient care.
3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Apr 20, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Apr 18, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Apr 18, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2020
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2020
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020
Develop Emergency Preparedness policies and procedures.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 5, 2020
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Jan 14, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Osborn Senior Living offers Skilled Nursing / Long Term Care.
The Osborn Senior Living is located at 101 Theall Road in Rye, New York.
Reviews of The Osborn are sharply mixed, especially regarding its rehab/skilled nursing side: some families and patients describe compassionate, attentive staff and beautiful grounds, while others report troubling lapses in basic nursing care and medication administration. The physical setting and social/wellness offerings draw consistent praise, but care quality during short-term rehab stays appears inconsistent.
The Osborn Senior Living had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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