25375 Kelly Road
2.5(111 ratings)
1 / 4CMS Care Compare
Reviews of The Orchards at Roseville are sharply divided: several families describe serious lapses in basic care, wound management, and facility cleanliness, while a couple of reviewers praise the compassion and attentiveness of the direct-care staff despite an aging building. The community's very low overall rating reflects the weight of the negative accounts.
AI-generated from reviews and community data.
The Orchards at Roseville is a senior living community in Roseville, Michigan offering skilled nursing care with a dedicated memory care unit. The facility features state-of-the-art rehabilitation equipment and services, and works closely with area doctors and practitioners to support residents with complex medical needs.
The community's Memory Care Unit, known as Journeys, is specifically designed for residents with dementia. Programming emphasizes music, art, and rhythmic activities to help individuals express themselves and create meaningful memories with family.
The facility provides 24-hour physician services with medical director oversight, and employs resident care assistants, many trained in dementia care and behavioral management techniques. Rooms are furnished with a standard hospital bed, dresser, and bedside storage cabinet.
Care at The Orchards at Roseville is built on a person-centered philosophy that treats residents as individuals. The community's therapeutic programming environment encourages creativity while supporting healing and restoration, with programs designed to help residents pursue their life goals and dreams.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose2.5overall · 111 ratings combined
2.5★ on Google (111)
Monique Brown
Feb 2026
I must say that even though the place is definitely outdated in appearance and need some renovations, the quality of care mom is receiving is exceptional. The staff members are very caring and go out of there way to make mom’s short term rehab stay more bearable. Special thanks to Q (concierge), mom’s aides Alex, Megan and Shanita (sp?). Thank you all!
Sandra Schrade
Jan 2026
This place should be condemned! Smells, it's dirty, paint chipped, peeling and moldy. Ceiling tiles stained, floors lifting. Beds broke, side tables dirty and rusty. Common areas are filthy. Staff does not care. Food is terrible. No one should have to stay here.
Debbie Unger
Oct 2025
I want to take a moment to say how appreciative I am of the staff at The orchards Roseville. From day one they have shown genuine caring, patients, and professionalism. The nurses aides and support personnel consistently treat residents with respect and kindness. That said I do believe the building and facilities could use some updating. Well everything functions safely certain areas feel worn down the flooring, lighting, and communal spaces could be refreshed to make the environment feel more welcoming and comfortable. A modern look would help to facility feel more uplifting and match the excellent quality of care from the staff.
Alexandra Pinch
Mar 2025
Not happy with the experience that my dad is having with his care. From CNA's to RN's and who knows if any of the visiting Physicians have seen him since he arrived in June of 2024. He has been here for almost 1 year and he has lost so much weight. He is bedbound, he is not changed or checked on every hour. He is not bathed [they have Hoyer lifts] and with that being said, his hair isn't washed. He sits in the same clothes for week on end until he has another Specialty appointment outside of the facility. This is very sad and disappointing to watch your family loved one to not have the proper care. He had perforated colon surgery last year and still has a broken hip. When staff come in to finally change him or dress him, my dad states that they roll him around like a rag doll and he is in pain every day. His wife finally took it upon herself to change him into clean clothes and she noticed so many skin issues going on. Both her and I have requested a doctor to look at his toes months ago and now they are turning color as if they are losing circulation, he has developed a rash on his back and neck that looks so painful according to my mother. If he were properly cared for, there is NO WAY he would be in the shape that he is in at this very moment. Also, we were told before we moved him here, that they accept Medicaid, this is his secondary to Humana, he is accumulating a bill every month. How can this be? My heart is breaking! Anyone have any good advice besides moving him? This location is very central for his family. OH, and I almost forgot, if you need transportation scheduled, they don't call you back to let you know that they have received your request or the fax. Every time I have called to confirm that the Medical Records department received the information, there is ALWAYS attitude and rudeness. Staff should be thankful to have a job and that the residents are why they receive their paychecks!!!
Cara Woods
Feb 2025
This is the most ridiculous and disgusting place to put a love one. I have pictures. My mother in law just died because of there neglect of wound care…… I wouldn’t take my dog to this place. They also wanted to argue about us transferring her out. If I could give a negative star I would…..
The Orchards Michigan - Roseville offers Skilled Nursing / Long Term Care.
The Orchards Michigan - Roseville is located at 25375 Kelly Road in Roseville, Michigan.
Reviews of The Orchards at Roseville are sharply divided: several families describe serious lapses in basic care, wound management, and facility cleanliness, while a couple of reviewers praise the compassion and attentiveness of the direct-care staff despite an aging building. The community's very low overall rating reflects the weight of the negative accounts.
Work at The Orchards Michigan - Roseville? Claim this listing to update photos, pricing, and details — it's free.
Other senior living options within 25 miles of Roseville.
