MyLivingChoice

The Orchards Michigan - Redford

25330 West Six Mile Road

3.2(112 ratings)

The Orchards Michigan - Redford, photo 11 / 2

Quick Facts

Total units
88
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
88
Ownership history
Recently changed hands from a prior operator

What Families Think

Reviews for The Orchards Michigan - Redford are sharply divided: some families praise the nursing director and administrator by name for compassionate, attentive care, while others describe serious neglect in the memory care unit and building security problems. A recent change in ownership from a previous operator appears to have disrupted communication and living conditions for some residents.

The Good

  • Nursing director and administrator praised by name
  • Meals described as delicious and thoughtfully prepared
  • Activities kept residents engaged and socially connected
  • Staff described as treating residents like family

The Bad

  • One report of neglect and verbal abuse in memory care
  • One report of broken windows creating building security risk
  • Reports of poor communication after ownership transition
  • One report of unclean temporary rooms during renovation

AI-generated from reviews and community data.

The Orchards Michigan - Redford is a senior living community in Redford, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 112 reviews.

About The Orchards Michigan - Redford

The Orchards Michigan in Redford is a skilled nursing and long-term care community licensed for up to 88 residents. All beds are Medicare and Medicaid certified. The facility offers 24-hour staffing with an on-site registered nurse, private rooms with private bathrooms, medication management, an emergency call system, housekeeping, dietary accommodations, and social activities in gathering spaces with a restaurant-style dining room.

Reviews of the facility are mixed. Some families report positive experiences and describe feeling their loved ones are safe and cared for. Others express serious concerns about communication, maintenance issues including broken windows and deteriorating exterior conditions, cleanliness of resident spaces, and allegations of verbal abuse toward residents. One reviewer noted that communication has decreased significantly since a recent change in management, and another raised safety concerns about building security.

The facility received a 1 of 5 star rating from the Centers for Medicare and Medicaid Services.

Types of Care at The Orchards Michigan - Redford

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Orchards Michigan - Redford

3.2overall · 112 ratings combined

3.2★ on Google (112)

SHAA-ISTA WILCOX

May 2026

via Google ↗

I wish there was a zero rating as an option because this place is the worst nursing home I have ever seen in my life. My mom has dementia and was in memory care for 2 years and it was the worst 2 years of her life! They never attempted to shower my mom when she refused to shower. I witnessed verbal abuse in this place on 2 separate occasions where I overheard staff yelling at the residents. Everytime you come in the memory care unit, the staff are sitting down on their phones and never interacting with the residents. My mom declined so much that I had to call hospice. If your relative is in this facility, GET THEM OUT NOW! This is just a place where you send your loved one to die! I have my mom in a place now where she is loved and cared for properly. They put in the work and shower her and change her everyday now. She's so much happier and she will probably no longer be appropriate for hospice soon. We are lucky that our mom had a happy ending but so many have died a horrible death in this place. If this place was recommended to you, RUN!

Felicia Dean

Apr 2026

via Google ↗

My mother has been at this facility from the beginning of takeover from Advantage Living Center and I can tell you that the communication has decreased significantly. No one should feel displaced like trash as a family or customer/patient. My mother and others were told they were temporary moved to allow renovation but would return to their original rooms once complete. They were moved to unclean rooms where the hot water was out and unclean. They did not give family's provision to get their belongings for comfort. It was supposed to be temp but now its to be permanent. Our loved ones are not trash. This is supposed to be a care facility but does not care clearly. They get their money and will not even return calls. I am still awaiting follow up call from Administratior Jasmine 2weeks since Easter. Transparency is being forward with family.

Lakeysha Knowles

Oct 2025

via Google ↗

Had such a great experience with the facility! The Admission lady Erica brought me in toured me with the facility she made me and my brother feel so comfortable! We went ahead with admitting out family into the orchards, we meet with Jasmine the Administrator and the Don Sapphire they were great! So far i have no complaints! Im happy my family is as well! If your looking for a place for your family to get the care and love pick the or hards at redford .

Melissa

Oct 2025

via Google ↗

I live across the street and there are multiple busted windows with wood haphazardly thrown up allowing for DIRECT ENTRY INTO THE BUILDING and it’s bringing shady individuals who try and enter the building. All day and night I catch people trying to get and I’ve let the staff know but nobody cares. Glass everywhere, gutters falling apart. I would not have your family in here. The building isn’t even secure. I talked to the management who runs all three locations and they clearly don’t care about this location. NOT SAFE.

EJ Senior

Oct 2025

via Google ↗

Choosing The Orchards of Redford for my mother’s care was the best decision I’ve had to make. From day one, I felt a deep sense of peace knowing she was in a place where she would be safe, cared for, and truly loved. The staff was extraordinary especially the Director of Nursing Sapphire and the Administrator Jaz. They both were compassionate, attentive, and genuinely invested in each resident’s well-being. They didn’t just care for my mother; they cared about her. Whether it’s helping her with daily routines, sharing a laugh, or just sitting and listening, their warmth and respect never went unnoticed. The building is always clean, inviting, and full of life. The meals are delicious and thoughtfully prepared, and the activities offered kept my mother engaged, smiling, and socially connected. There’s always something to look forward to, and that made a world of difference for her happiness and overall health. What touched me the most is how the team at the Orchards treated my mom like family. They honored her as the incredible woman she was, and that meant everything to me. Although my mother transitioned earlier this year I am beyond grateful to have found The Orchards Of Redford . If you’re looking for a place where your loved one will be treated with kindness, dignity, and genuine love, I wholeheartedly recommend Orchards of Redford.

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Government Inspection History

6 inspection visits in the last three years, 66 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2026

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2026

  • Have enough outside ventilation via a window or mechanical ventilation, or both.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

Mar 5, 2026Health Complaint3 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

Jul 9, 2025Health Complaint1 citation
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

Apr 2, 2025Fire Safety StandardHealth ComplaintHealth Standard27 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

Feb 15, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 6, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

Sep 5, 2023Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 13, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Orchards Michigan - Redford offer?

The Orchards Michigan - Redford offers Skilled Nursing / Long Term Care.

Where is The Orchards Michigan - Redford located?

The Orchards Michigan - Redford is located at 25330 West Six Mile Road in Redford, Michigan.

What do families say about The Orchards Michigan - Redford?

Reviews for The Orchards Michigan - Redford are sharply divided: some families praise the nursing director and administrator by name for compassionate, attentive care, while others describe serious neglect in the memory care unit and building security problems. A recent change in ownership from a previous operator appears to have disrupted communication and living conditions for some residents.

How did The Orchards Michigan - Redford do on recent health and safety inspections?

The Orchards Michigan - Redford had 6 government inspection visits in the last three years, with 66 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Orchards Michigan - Redford?

Submit the Request Information form on this page, or contact The Orchards Michigan - Redford directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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