Jon Stein
Jun 2026
Our family has mixed feelings about our experience with this facility. On one hand, the clinical staff were okay. Following a stroke, our family member needed careful attention to transition back toward the next phase of care, and the nursing team consistently provided compassionate, patient-centered care. They made a difficult situation much easier to bear, and we are incredibly grateful for their dedication. Unfortunately, the experience was deeply tarnished by the social work department. During a discharge planning conversation, the social worker made highly inappropriate and insulting remarks, explicitly stating to us that the facility "was not making money" off our family member and pointing out that they came from a HUD-subsidized home. This financial cynicism and bias was not only deeply unprofessional, but it also completely ignored the reality of the situation: our family member was living entirely independently prior to the stroke and was there strictly for short-term rehabilitation to regain that independence. To reduce a patient's recovery and dignity down to a profit margin and housing status is unacceptable. We would recommend this center for the high quality of its nursing staff, but management seriously needs to address the empathy, professionalism, and ethics of its administrative and social work team.
