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The Oaks Assisted Living & Memory Care

3675 S Rome St

4.7(141 ratings)· Gilbert average: 4.5

The Oaks Assisted Living & Memory Care, photo 11 / 6

Quick Facts

Licensed capacity
142 residents

California CDSS

Care Continuum
Independent living, assisted living, and memory care in one place
Pricing Structure
Meals and most living expenses included in price
Ownership
Family-owned multi-community operator, Stellar Senior Living
Emergency Support
24-hour on-call care with emergency response pendants

What Families Think

The Oaks is an assisted living, independent living, and memory care community in Gilbert, Arizona, holding a strong 4.7 Google rating from 141 reviews. While individual reviewer comments weren't available, the community's description emphasizes flexible care levels, extensive dining and activity programming, and a dedicated memory care approach.

The Good

  • Strong 4.7 Google rating from 141 reviews
  • 24-hour on-call personal care and emergency pendants
  • All-day dining from 7am to 7pm
  • Dedicated memory care program for cognitive decline
  • Wide range of daily activities and outings
  • Spacious patios with BBQ and misters

The Bad

  • No published pricing available for planning

AI-generated from reviews and community data.

The Oaks Assisted Living & Memory Care is a senior living community in Gilbert, Arizona offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.7 out of 5 across 141 reviews.

About The Oaks Assisted Living & Memory Care

The Oaks is an assisted living and memory care community located in Gilbert, Arizona. The community offers independent living, assisted living, and memory care options, with custom levels of support available so residents can age in place through different stages of life. Care services include light housekeeping, same-day maintenance responses, 24-hour on-call personal care, and emergency response pendants.

The community is situated in a quiet, walkable neighborhood with medical offices nearby and convenient access to shopping and dining. The location includes spacious patios with outdoor seating, misters, and a BBQ area for residents to enjoy.

Dining is a central part of life at The Oaks, with all-day restaurant-style dining available from 7:00 a.m. to 7:00 p.m. Chef David and his team prepare comfort-food favorites including pot pies, homemade soups, hearty burgers, and personal wood-fired pizzas. Three meals per day are included in pricing, along with most other living expenses. Residents meet monthly with Chef David during "Food for Thought" sessions to share feedback and menu ideas.

A full-time Life Enrichment team coordinates social events, exercise programs, and outings. Activities include weekly happy hours, the High Adventure Club with outings to venues like the Musical Instrument Museum and steamboat cruises, card games, Stretch & Be Fit classes, chair kickboxing, creative projects, themed dinners, and live entertainment.

For memory care, the community offers the Apollo program, described as a fresh approach that maximizes life through all its stages for residents experiencing cognitive decline. The community also features LifeLoop, a digital platform allowing residents to browse event calendars, sign up for activities, submit maintenance requests, and message staff 24/7.

The Oaks is owned by Stellar Senior Living, a family-owned and operated network. The leadership team brings over 100 combined years of experience, with several members having served for more than a decade.

Types of Care at The Oaks Assisted Living & Memory Care

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Live Performances
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Oaks Assisted Living & Memory Care

4.7overall · 141 ratings combined

4.7★ on Google (141)

Steve Smitham

Jun 2026

via Google

After initially putting my wife into a memory care (only) facility under the assumption that if MC was ALL they focused on, intuitively I thought they would be "better" at it. I couldn't have been more wrong.<br><br>So after my wife spent 6+ months in the MC only facility, I decided to explore other alternatives. With the assistance of Sarah Anderson of Senior Care Arizona, I vetted ten different facilities in the east valley, deciding on The Oaks. My wife has now been here for four weeks and we couldn't be happier. In fact, I have moved into the assisted living area, which allows me to spend lots of quality time with my wife and have her lead a more normalized life.<br><br>The Oaks is a smaller facility than many of the others with approximately 45 in MC and 70 residents in assisted living. From my initial meeting with Kevin Pugh, the Family Advisor (who is as good as they come), to my subsequent meetings with each of the various department leads, our experience has been nothing short of excellent. I held off writing this review, waiting for the balloon to burst, but it has not.<br><br>We are pleased with every aspect of The Oaks, but the truly amazing thing is the friendliness and caring of the caregiver staff. They have embraced my wife as if she was a long-time friend and it has made all the difference in the world. You will be hard-pressed to find a better group!<br><br>My wife just has an out-of-town sister visit for a few days and she couldn't believe how friendly everyone at The Oaks was, as well as the beauty and cleanliness of the facility.<br><br>I almost forgot....The Oaks is very competitively priced in relationship to other comparable senior living communities and less expensive than the MC only facility where my wife initially resided.

Liz McIntyre

May 2026

via Google

Any place that has an elderly patient that goes missing for 22 hours should not be allowed to be in business. How do they explain this, they don’t !! And if you didn’t have a camera in the patients room, who knows how long he would have been missing. Then he has to be taken to the hospital with fluid on his lungs. No apologies only “you have to give us 30 days notice or you have to pay the next month”. Really ?? I wouldn’t let them watch my dog !!! Think twice and investigate before you put your loved one here !!!

Nancy Nelson

Mar 2026

via Google

A BIG THANK YOU to Kevin Pugh for his time, knowledge and professionalism. Last October my mom moved from Pebble Ranch into The Oaks Assisted Living community. Kevin made the transition quick and seamless. I highly recommend The Oaks and Kevin Pugh on senior living transitions.

Toby D

Mar 2026

via Google

My Mom has been at the Oaks for about five weeks and really enjoys it! Carol, Kevin, Cece, Ed and all of the staff have been very helpful and supportive and have taken care of all her needs. I would highly recommend the Oaks for anyone that senior living and care!

Wayne George

Feb 2026

via Google

We recently brought our family member to live at The Oaks community. From the very first contact through all the admissions process and now including living here the experience we have had with everyone on the team has been amazing. This is truly a first rate facility along with an incredible staff that really cares about their residents. Our family member “loves” everything and everyone about this community. We can’t begin to express our thanks to all of the staff and residents for making this his new home.

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Frequently Asked Questions

What types of care does The Oaks Assisted Living & Memory Care offer?

The Oaks Assisted Living & Memory Care offers Assisted Living, Independent Living and Memory Care.

Where is The Oaks Assisted Living & Memory Care located?

The Oaks Assisted Living & Memory Care is located at 3675 S Rome St in Gilbert, Arizona.

What do families say about The Oaks Assisted Living & Memory Care?

The Oaks is an assisted living, independent living, and memory care community in Gilbert, Arizona, holding a strong 4.7 Google rating from 141 reviews. While individual reviewer comments weren't available, the community's description emphasizes flexible care levels, extensive dining and activity programming, and a dedicated memory care approach.

How can families visit The Oaks Assisted Living & Memory Care?

Submit the Request Information form on this page to connect with The Oaks Assisted Living & Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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