PW Lewon (Phil)
Nov 2025
This new complex is state of the art! This VA house puts 5 star hotels to shame.
1 / 5Quick Facts
- Total units
- 154
- Medicare rating
- 4 of 5
- Ownership
- Government, State
- Certified beds
- 154
- Inspections
- View history (34 citations)
- Facility type
- State-run veterans' skilled nursing home
- Eligibility
- For veterans and their family members
- Building age
- Recently built, described as new complex
CMS Care Compare
What Families Think
Families of veterans describe this skilled nursing home as staffed by compassionate, dedicated caregivers who treat residents with kindness through the end of life. Reviewers consistently praise the cleanliness, food quality, and the modern facility itself, comparing it favorably to high-end options.
The Good
- Staff described as compassionate and dedicated
- Multiple reviewers praise cleanliness of the facility
- Food quality specifically praised by families
- Newer, modern building noted by reviewers
- Therapists, aides, and nurses all praised by name
AI-generated from reviews and community data.
Veterans Home at Chelsea is a senior living community in Chelsea, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 20 reviews.
About Veterans Home at Chelsea
Veterans Home at Chelsea is a skilled nursing and long-term care facility in Chelsea, Massachusetts, licensed for 154 residents. The community serves veterans and their families with comprehensive nursing care and residential support.
Family members consistently praise the staff's compassion and clinical competence. Visitors describe a well-organized environment where nurses and caregivers provide respectful, attentive care. One family wrote, "He loved living there and we knew he was being taken care of by some of the best nurses." Families also note the facility's modern physical environment and the genuine dedication staff demonstrate to residents' dignity and comfort during all stages of care.
The Veterans Home at Chelsea holds a 4.7 out of 5 Google rating based on 20 reviews. Families consistently highlight the quality of end-of-life care, the respect shown to residents, and the compassionate approach staff take across all levels of the organization.
Types of Care at Veterans Home at Chelsea
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Veterans Home at Chelsea
4.7overall · 20 ratings combined
4.7★ on Google (20)
Michelle Ryan
Jun 2023
Highly recommend all level of staff truly ensures that veterans get a level of care done with compassion , love and kindness. Grateful to the veterans and the staff for the exceptional experience it was a honor to care for them. Sincerely grateful
Karen Mcevoy
Jan 2023
From 2019 to 2020, my brother was a resident in the longterm care nursing facility before he passed. He was previosly living in assisted living and a nursing home. The Soldiers Home was by far the best place for him. I cannot thank the staff enough for the care and respect they gave my brother. He loved living there and we knew he was being taken care of by some of the best nurses staff I have ever met. He loved the food, and it is one of the cleanest places he's lived in. Everyone on the staff, from the nurses, to the plumbers, to the aides and therapists, are so kind and friendly. If you are a veteran or have a relative that is a veteran and needs care, do not hesitate to be put on the waiting list. Take a tour of the place and meet the people who work there. You won't be disappointed.
Eugene R
Jun 2020
The word love is an over exaggeration. On my tour of duty(job) I had the pleasure of visiting the Chelsea soldiers home and out side looking in the place seemed well organized and the veterans that assisted me where very respectful and eager to help.
audrey roller
Jan 2018
My uncle Mike passed peacefully last night in the presence of his favorite caregivers. On behalf of Michael Flaherty's family, I wanted to say thank you. I am his niece, my mother Paula was Mike's youngest sister..but I know all of you know my Aunt Linda and most of our other family that were visitors for Mike. We are truly thankful for the quality of care and compassion that you guys showed my Uncle in the years he was there. We knew the nature of his condition but you guys never faltered in your care for him...my heart is filled with gratitude when I think about how amazing all of you are. My family and I live in Virginia because my husband and I were both in the US Navy so we weren't able to be there with Michael the way we wanted to. We always knew he was in good hands with you and all of us knew how dedicated the staff is to the Veterans and their families. To David, Nancy, Fatima, Donna, and all the others at Chelsea, I wish there was more we could do for you guys to show our appreciation. Thank you for giving him the most out of life, you are with us always
Government Inspection History
6 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 19, 2025Fire Safety StandardHealth Standard3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2025
Jul 29, 2025Health Complaint2 citations
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2025
Oct 9, 2024Fire Safety StandardHealth Standard7 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Jul 17, 2024Health Complaint2 citations
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2024
May 14, 2024Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024
Aug 3, 2023Fire Safety StandardHealth Standard19 citations
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 17, 2023
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 17, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Veterans Home at Chelsea offer?
Veterans Home at Chelsea offers Skilled Nursing / Long Term Care.
Where is Veterans Home at Chelsea located?
Veterans Home at Chelsea is located at 100 Summit Street in Chelsea, Massachusetts.
What do families say about Veterans Home at Chelsea?
Families of veterans describe this skilled nursing home as staffed by compassionate, dedicated caregivers who treat residents with kindness through the end of life. Reviewers consistently praise the cleanliness, food quality, and the modern facility itself, comparing it favorably to high-end options.
How did Veterans Home at Chelsea do on recent health and safety inspections?
Veterans Home at Chelsea had 6 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Veterans Home at Chelsea?
Submit the Request Information form on this page to connect with Veterans Home at Chelsea and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Veterans Home at Chelsea? Claim this listing to update photos, pricing, and details. It's free.
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