4.3(110 ratings)· Oklahoma City average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of The Mansion at Waterford are sharply split: many families praise the caring staff, clean and beautifully renovated building, and the sense of community, while a notable number of reports describe serious lapses in basic care such as slow response to call lights, hygiene neglect, and lost belongings. The community appears to have a devoted, personally-invested management team that responds to complaints, but staffing consistency seems to be an ongoing concern for some residents' families.
AI-generated from reviews and community data.
The Mansion at Waterford is a senior living community in Oklahoma City, Oklahoma offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.3 out of 5 across 110 reviews.
The Mansion at Waterford is a community in Oklahoma City offering independent living and assisted living for seniors. It features 24-hour staff, an emergency call system, gathering and activity spaces, housekeeping, medication management, social activities, transportation services, and wheelchair accessibility.
Reviews are sharply divided. Several reviewers praised the facility's beautiful apartments and grounds, calling staff cheerful, kind, and responsive, and noting daily activities, outings, and shopping trips. Others reported significant problems with responsiveness to call lights and requests for help, inconsistent housekeeping, poor food quality on most days, medication management errors, and inadequate staffing levels relative to residents' needs. One reviewer noted the memory care unit houses 20 residents with a 5-to-1 caregiver ratio.
Families reported mixed experiences with activities and social engagement. Some described staff as readily available and attentive to individual needs, while others felt activities were limited or that residents were not well-matched with compatible companions. The facility's appearance and common areas drew consistent praise, but concerns about cleanliness standards, hygiene support, and the consistency of daily care operations appear frequently in negative reviews.
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Help Me Choose4.3overall · 110 ratings combined
4.3★ on Google (110)
Nefertari Ayuk
Aug 2026
It’s a beautiful environment and staff are wonderful except when it comes to meals. It takes forever for them to take your order and there’s only one person who does that which takes forever. They need to truly work on their front oh the house service. Get down at 430 don’t take my order until 5pm don’t get your food til 520. Blows my mind!
James Lyons
Aug 2026
A really nice community. The mansion is very clean and well maintained. The staff here are very friendly and helpful. I can rest assured knowing that my folks are in good hands. I'd like to give a big shout out to Valerie, Jessica, Shay, and many others for being so caring and helpful!
Marie Bramlett
Jul 2026
My husband was not receiving the care he needed at a different memory care. I visited The Mansion at Waterford memory care and fell in love with it. They only have 20 residents and the ratio of caregivers to residents is 5-1. That is sooooo much better than where he was. Valerie was so kind when I showed up unexpectedly and she took the time to answer all my questions and gave me a tour. We were fortunate that 1 residence was available and he moves in soon. The residents were happy and smiling as were the employees. Where he has been, people seldom smile. I’m very grateful for the kind people and how helpful everyone has been. If you are looking for a wonderful memory care for your loved one, you need to tour The Mansion at Waterford. I highly recommend it.
Carl Mcdowell
May 2026
Very clean and tightly
Ben Anderson
Apr 2026
For several years we have doing per therapy at the Mansion. What a warm helpful we receive each time we visit. We can tell from you residents that they are well cared for and each visit is is well received<br>Ben Anderson
The Mansion at Waterford offers Assisted Living and Independent Living.
The Mansion at Waterford has not published its pricing. For context, communities in Oklahoma City that publish rates start around $5,160 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
The Mansion at Waterford is located at 6110 N Pennsylvania Ave in Oklahoma City, Oklahoma.
The Mansion at Waterford carries a 4.3 out of 5 rating from 110 Google reviews. Reviews of The Mansion at Waterford are sharply split: many families praise the caring staff, clean and beautifully renovated building, and the sense of community, while a notable number of reports describe serious lapses in basic care such as slow response to call lights, hygiene neglect, and lost belongings. The community appears to have a devoted, personally-invested management team that responds to complaints, but staffing consistency seems to be an ongoing concern for some residents' families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact The Mansion at Waterford directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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