MyLivingChoice

The Highlands At Owasso

10098 N 123 E Ave

4.3(296 ratings)· Owasso average: 4.2

The Highlands At Owasso, photo 11 / 6

Quick Facts

Total units
105
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
105
Quality rating
Acknowledged as a 5-star skilled nursing facility
Rehab services
On-site therapy room for rehabilitation care

What Families Think

The Highlands at Owasso is a skilled nursing and rehabilitation facility that has earned a strong overall Google rating from families in the Owasso area, though no detailed written reviews were provided to draw on. The facility positions itself around post-hospital recovery and long-term care, with an emphasis on dignity, wellness, and a homelike setting.

The Good

  • Recognized as a 5-star skilled nursing facility
  • Dedicated on-site therapy room for rehab
  • High overall Google rating (4.3 from 271 reviews)
  • Staff and leadership described as caring and responsive
  • Grounds include a pond for outdoor enjoyment

The Bad

  • No published pricing information available
  • No detailed amenities list provided
  • No written reviews available to verify day-to-day experience

AI-generated from reviews and community data.

The Highlands At Owasso is a senior living community in Owasso, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 296 reviews.

About The Highlands At Owasso

The Highlands at Owasso is a post-hospital rehabilitation and long-term living facility located in Owasso, Oklahoma. The facility provides skilled nursing care and rehabilitation services for residents requiring short-term recovery after hospital stays or long-term care needs.

The community offers acute care services with a certified nursing staff dedicated to assisting residents while supporting as much independence as possible. The facility includes a fully operational therapy room and is equipped to accept Medicare and Medicaid, having been acknowledged as a 5-star facility.

Residents are kept engaged through recreational activities including arts and crafts and community gatherings. The facility emphasizes creating a homelike environment that promotes dignity and respect, with a focus on wellness and health through a hands-on, caring approach.

The Highlands at Owasso features a stunning facility with amenities overlooking grounds that include a pond. The staff and leadership are described as caring and responsive to resident and family needs.

Types of Care at The Highlands At Owasso

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Highlands At Owasso

4.3overall · 296 ratings combined

4.3★ on Google (296)

Courtney Kidd

Jul 2026

via Google

I was asked during the care plan meeting with the social worker to give them a review of the good things. The good thing about this place is it was close for my mother. We picked this place based on reviews and the location. Never again will I want a family member to stay here. My father stayed here after being hospitalized due to an infected chemotherapy port. Eight days later he was admitted to the hospital due to severe hydration. Something their nursing staff was also supposed to be monitoring. His bandages from the port removal surgery were NEVER CHANGED. We were the ones who did that. While he was back in the hospital, $40 which had been in his room went missing. There were multiple times he would press the button for assistance and someone would come 30-40 minutes later if we didn’t go to the nurses station where they were sitting, on their phones or on a FaceTime call. The meals were hit and miss. Patients were told if they didn’t like something to tell them and they’d bring something else. That never happened which resulted in us bringing him food. I’m glad my father has been released from this place but not as glad as he is. If another family member has to go into a skilled nursing facility, it won’t be this one.

Reese Palmer

May 2026

via Google

Highly recommend The Highlands at Owasso Rehabilitation Facility. The staff was incredibly kind, attentive, and professional throughout the entire experience. Everyone truly seemed to care about the comfort, health, and well-being of the residents. The facility was clean, welcoming, and well-maintained, and the therapy and nursing teams went above and beyond to provide excellent care and encouragement. Communication was great, and it gave our family peace of mind knowing our loved one was in good hands. Thank you to everyone at The Highlands for the compassion and dedication you show every day!

Nita Colson

May 2026

via Google

It has been 2 months since we placed someone there. He has had vast improvement with his diet and has been enjoying walking. He stated to me that the staff has treated him very well and he,seems happy. He has everything he needs. They have already fitted him for new dentures and will be fitted for glasses within a week. He has met a lot of friends and people he can talk with about his life. I really hope and pray when others are struggling at home taking care of their loved one, not to forget to take care of themselves. If it becomes too heavy of a burden, just remember help is around the corner. Give this place a call and go visit a few times. You may need them.

Kem

Apr 2026

via Google

The therapists and nurses were outstanding and deserve 5 stars. However, there were lapses of quickness in assistance based on lack of available staff from time to time. My main complaint is the food quality and options, which frequently missed dietary preferences and lacked variety. Implementing a more customizable menu and ensuring food was served at the correct temperature would have made this a better recovery experience. Thankfully, we were able to provide our family member with alternative food during his stay which helped him recovery faster. The staff should wear name tags with position titles which would enable a resident to ask questions of the correct person.

Sherry Maddox

Jan 2026

via Google

I’m a patient at Highlands of Owasso a beautiful facility. I had trouble at first I return a bad review in and with the help of Misty Pollard, the social services and Terrence Gibson their administrator. They have straightened everything out for me and have done a wonderful job the people come right in my room as soon as I press the call button for them. I’m getting my medicine right on time. They’re doing a great job so I take back anything I said badly about it. It is a great good place to be and I’m getting excellent therapy and I’m getting Stronger every day to go home so thank you so much Highlands Of Owasso I appreciate you being here.

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Government Inspection History

8 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 13, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

Feb 2, 2026Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2026

May 6, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 30, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

Jan 16, 2025Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2025

Dec 13, 2024Health Complaint3 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

Aug 9, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2024

Jan 23, 2024Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 8, 2024

Feb 8, 2023Fire Safety StandardHealth Standard7 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Highlands At Owasso offer?

The Highlands At Owasso offers Skilled Nursing / Long Term Care.

Where is The Highlands At Owasso located?

The Highlands At Owasso is located at 10098 N 123 E Ave in Owasso, Oklahoma.

What do families say about The Highlands At Owasso?

The Highlands at Owasso is a skilled nursing and rehabilitation facility that has earned a strong overall Google rating from families in the Owasso area, though no detailed written reviews were provided to draw on. The facility positions itself around post-hospital recovery and long-term care, with an emphasis on dignity, wellness, and a homelike setting.

How did The Highlands At Owasso do on recent health and safety inspections?

The Highlands At Owasso had 8 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Highlands At Owasso?

Submit the Request Information form on this page to connect with The Highlands At Owasso and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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