Entrusted Hearts Home Care - Owasso

John

May 2025

via Google ↗

Multiple issues with Tech AKA PCAs. return phone calls not being received and techs giving ridiculous excuses for not showing up. Finally. out of frustration I went to a different service. Generally speaking the services provided when they decided to show up we're good but it was like flipping a quarter from one week to the next to know what days they would be there or not. Many times I had left messages with Carol because Nicole was not available and other times when I left messages for Nicole I did not receive a return phone call or update at one point I had to go through my Advantage Care manager to reach out to them I know if anyone was coming or if they had assigned a new PCA AKA tech. The only reason I posted this now although it's been quite some time is because I wanted others to know the quality of service I received

Jessica Van Orsdol

Oct 2024

via Google ↗

My mother who is on oxygen 24/7 and we have been waiting on her wheelchair for months. The communication has been horrible. The first time they called when they were 10 minutes away to deliver. She had a meeting with an attorney that day. Never heard from anyone. Called back scheduled another delivery day, no show. Spoke to someone Sunday 10/13/24, stated they would deliver today. Called this morning to verify and was told it would be delivered. She waited, so I called back to make sure and of course it had been rescheduled. A little communication goes a long ways!

Sierra

Mar 2018

via Google ↗

I visited Baptist Village of Owasso and was blown away by the quality service and care for residents! The buildings are very clean and well maintained. The food is delicious and the staff provide excellent service. Everyone is so friendly and welcoming. I highly recommend anyone to visit!

Lynez Brady

Oct 2016

via Google ↗

Love the Baptist Village...!!! Dad at 85 has an apartment giving him independents while giving him security. Love there care and support. Tour the place you will want your love one to live there....!!!!

Janet Fry

Jul 2016

via Google ↗

My mom was at BVC in owasso for almost 4 years. She spent a short time at Redbud assisted living, then smoothly transitioned to Evergreen as her health needs changed. Mom was treated with dignity and respect. She participated in fun/healthy activities planned 6 days a week. The facility is clean and inviting for residents as well as family members. The nursing staff kept me well informed about changes in mom's daily health,/diet, and made sure she was always clean throughout the day. If you're looking for warm, loving place to trust with the care of a loved one, I would highly recommend Baptist Village Community in Owasso.