Albert Kelly
Jul 2026
The staff was courteous and helpful. Very professional and very submissive to out needs.
1 / 5CMS Care Compare
Most reviewers describe The Heights on Huebner as clean, welcoming, and staffed by long-tenured caregivers who provide attentive skilled nursing and physical therapy care. A few visitors have raised concerns about room cleanliness and an overall dated, motel-like atmosphere, so an in-person visit is recommended before deciding.
AI-generated from reviews and community data.
The Heights on Huebner is a senior living community in San Antonio, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 427 reviews.
The Heights on Huebner is a skilled nursing and long-term care facility in San Antonio, Texas, with a licensed capacity of 120 residents. The community serves patients recovering from acute events like strokes and falls, as well as those requiring extended care and rehabilitation services.
Families consistently praise the facility's cleanliness, friendly demeanor of many staff members, and the quality of clinical care. Visitors frequently note that the environment feels welcoming and well-maintained, and that therapy staff, including speech, occupational, and physical therapists, are strong and attentive. One family wrote, "Staff interaction with patients was exceptional." Families also highlight personalized meal options and the presence of long-tenured staff members, which they view as a sign of stability.
However, reviews reveal meaningful inconsistencies in staff conduct and operational reliability. Some families experienced dismissive or unkind interactions with individual staff members, and one visitor noted difficulty locating staff after standard visiting hours to unlock the secured doors. A few reviews raised concerns about cleanliness standards and staffing adequacy, though these accounts conflict with the predominant perception of a clean facility.
The Heights on Huebner holds a 4.5 out of 5 star rating across 427 Google reviews. The wide range of experiences suggests that quality of care and staff interactions may depend significantly on which team members are present during any given visit or stay.
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Help Me Choose4.5overall · 427 ratings combined
4.5★ on Google (427)
Albert Kelly
Jul 2026
The staff was courteous and helpful. Very professional and very submissive to out needs.
John Rodriguez
Jul 2026
Very nice place, friendly staff
Sylvia Valadez
Jul 2026
Exceptional staff. Very clean!
William O'Rourke
Jul 2026
Thank You for helping our family navigate my mom's injury and successful 6 month rehab. From Day One, we found the staff to be extremely kind, caring and positive in their outlook on mom' s treatment. They answered all of our questions throughout all of our time together, and never made us feel to like we were bothering them. Thank You for everything you did to help our mom get back home! We will miss all of our new friends, but are grateful to have shared the journey with you!
Piedad Pena
Jul 2026
Team was caring and dedicated to his comfort, as I brought our dad there. So far so good.
7 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2026
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 20, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Heights on Huebner offers Skilled Nursing / Long Term Care.
The Heights on Huebner is located at 10127 Huebner Rd in San Antonio, Texas.
Most reviewers describe The Heights on Huebner as clean, welcoming, and staffed by long-tenured caregivers who provide attentive skilled nursing and physical therapy care. A few visitors have raised concerns about room cleanliness and an overall dated, motel-like atmosphere, so an in-person visit is recommended before deciding.
The Heights on Huebner had 7 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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