4.3(34 ratings)· Roanoke average: 4.3
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The Harmony Collection at Roanoke - Assisted Living is a senior living community in Roanoke, Virginia offering Assisted Living and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.3 out of 5 across 34 reviews.
The Harmony Collection at Roanoke is an assisted living community located in the heart of Roanoke, Virginia, designed to provide personalized care, connection, and support for residents who need assistance with daily tasks while maintaining their independence and dignity.
The community offers thoughtfully designed apartments, chef-prepared meals, and a compassionate care team available to support residents ranging from those needing a little help maintaining their lifestyle to those requiring 24-hour full-time assistance. Amenities include a peaceful courtyard with benches, flowers, and walkways, a grand piano lounge, a classic 1950s-style diner, and various meeting and living spaces designed for comfort and functionality.
A vibrant calendar of engaging activities and programs supports resident well-being and connection. The community also provides educational insights on wellness, caregiving, and healthy aging, offering practical guidance and resources for residents and families at every stage of life.
The community recognizes the importance of couples maintaining their shared routines and daily connection, with consideration given to those living together. Spacious apartments feature modern, neutral décor with patterned bedding and warm wood accents, many with balconies overlooking the scenic surrounding hills.
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Help Me Choose4.3overall · 34 ratings combined
4.3★ on Google (34)
Dom
Aug 2026
I don't personally have anyone here but just attended a car and bike show today and was able to get another 10-15 people to bring their cars and bikes. The staff was very nice and friendly and all was welcoming. If they were this nice I know they are taking good care of the residents there. Good job today!
Barry Fulcher
May 2026
We choose Harmony Assisted Living for my brother. Another great place to checkout when trying to find the right blend of nice, staff, food, and care. A big thumbs up in answering questions and making the process as smooth as possible.
Jeffrey Albert
May 2026
Very comfortable place. Staff and residents are friendly and helpful. Food is good with a few exceptions but we are well fed.
Melissa Stuart
Dec 2025
I wouldn't recommend it here if your loved one can't do alot for themselves phsyically. My 93 year old grandmother stayed here a couple weeks and it wasnt good. They let her fall out of her bed and she was found on the floor. Not sure how long she laid there. Several times I used the call button when I was with her an noone came. One time we were told the nurse was on break. Unfortunately she also caught MRCA and was taken to the ER when she fell out the bed. I would highly recommend they be investigated.
Becky Rieksts
Oct 2025
I wish I had paid more attention to the reviews before I placed my mom in the memory care unit about a year ago. I wish I could undo that decision. I’m not sure how the assisted living part is but the memory care was an absolutely horrible experience. On paper, this place seemed awesome. And even on first visit, it seemed wonderful. My mom only lived here for about a month before she passed away but that month was full of communication issues (next to no communication), issues with her care, just constant problems that seemed to not be getting resolved. The month she lived there was between Thanksgiving and Christmas so I was giving them the benefit of the doubt but that was the wrong conclusion. My mom was apparently pretty sick all of a sudden (we hadn’t been able to visit her because we had colds) and no one called us. It took my sister running into the maintenance man (by far the best employee there) at the grocery store who mentioned that my mom seemed under the weather. By the time my sister got there, it was clear she needed to go to the ER so my sister had to advocate calling 911. She passed away after 18 days in the hospital. The worst of our experience happened in the days following. Not one person reached out to us to give any sympathy. When I was going to her room to get some of her belongings, I said, “my mom died yesterday…” to which I didn’t even hear an “I’m sorry”. My sisters confronted the management about the lack of communication or sympathy and they still didn’t offer any. Not one “I’m sorry for your loss.” I did reach out to corporate at that point to give all my grievances. They heard our side of the story and did finally give some sympathy. From the corporate people, not from the local management at the Harmony. I kept telling them all we wanted was some sort of acknowledgement of our loss and for whatever reason, they just couldn’t offer simple words. I got more sympathy when I was rescheduling my son’s swim lesson than from the people who were actually taking care of my mom. All of this happened between Nov. 2024 and January 2025. Corporate people told me they would try to fix problems and for everyone else’s sake, I really hope that is true. I hope the local managers of the Harmony memory care have been replaced. But I would offer my review so that other people in my position, would really read and understand that this place looks like it is wonderful but there are soooo many systemic issues when it comes to actual care.
The Harmony Collection at Roanoke - Assisted Living offers Assisted Living and Independent Living.
The Harmony Collection at Roanoke - Assisted Living is located at 4402 Pheasant Ridge Rd in Roanoke, Virginia.
The Harmony Collection at Roanoke - Assisted Living carries a 4.3 out of 5 rating from 34 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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