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The Grand Rehabilitation and Nursing at River Valley

140 Main Street

3.1(97 ratings)· Poughkeepsie average: 3.8

The Grand Rehabilitation and Nursing at River Valley, photo 11 / 6

Quick Facts

Total units
160
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
160
Operator
Part of a multi-facility regional nursing system
Room Type
Private rooms rather than shared accommodations

What Families Think

This skilled nursing and rehabilitation facility in Poughkeepsie is part of The Grand Healthcare System, a multi-site regional operator, and emphasizes private accommodations, concierge services, and upscale dining alongside its clinical rehab and nursing care. No individual family reviews were provided, so specifics on day-to-day care experience are limited, though the community's overall Google rating sits on the lower end.

The Good

  • Private residences rather than shared rooms
  • Concierge services available to guests and families
  • 5-star dining experience highlighted
  • Rehabilitation-focused nursing and therapy services
  • Backed by a larger multi-facility healthcare system

The Bad

  • Overall Google rating is on the lower side (3.1/5 from 96 reviews)
  • No detailed family reviews provided to verify day-to-day care quality

AI-generated from reviews and community data.

The Grand Rehabilitation and Nursing at River Valley is a senior living community in Poughkeepsie, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.1 out of 5 across 97 reviews.

About The Grand Rehabilitation and Nursing at River Valley

The Grand Rehabilitation and Nursing at River Valley is a skilled nursing and rehabilitation facility in Poughkeepsie, New York, offering clinical care with a focus on recovery and quality of life. The community provides a range of rehabilitative, nursing, and therapeutic services designed to support patients on their path to recovery.

The facility features private residences with lavishly appointed surroundings and amenities intended to promote health and wellness. Concierge services are available to guests, along with specialized programs such as the Grandtech program.

Dining at the community emphasizes quality, with 5-star meals provided as part of the residential experience. The community combines state-of-the-art healthcare with luxurious accommodations, positioning itself as part of The Grand Healthcare System, which operates multiple facilities throughout the New York region.

Types of Care at The Grand Rehabilitation and Nursing at River Valley

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of The Grand Rehabilitation and Nursing at River Valley

3.1overall · 97 ratings combined

3.1★ on Google (97)

RoseAnn Scaturro

Nov 2025

via Google

I give this establishment a 2 star one for the shift supervisors which helped when I needed them & one for the few that really cared .. the day shift is fine once you get to the second and third shift it’s as if no one on my mothers unit cared and never answered her bell she had to call me each time she needed to go to the restroom . My mom scored high on her evaluation but at the same time was treated like a nobody . They rather put a diaper on you then to toilet the resident . When they did finally come in her room they checked her diaper and said it’s not wet . They wanted her to pee in diaper . Her both legs were swollen I called the nurse manager no answer no call back just an aid answering the phone to say I’ll have the nurse call and slam the phone down her legs were not like that when she was admitted… Very non mannered aids to say the least . I had to call 911 myself to have her sent out to hospital very concerned about her swollen legs they changed her medication I asked the nurse about it when I was on the unit and said they will call the dr never a call back . When sent to the hospital they ran test and blood work all came back normal while in the hospital she filled a large container from her curead I showed my mother and she said that’s all that she was holding in simply cause they pick and choose when you take a resident to the bathroom by the time we got her to hospital & home then the next morning her swelling was completely diminished & is in great spirts happy to be home and walking on her own . I do not recommend this facility if your looking for peace of mind how your loved ones are treated very unprofessional at every level . The facility puts on a good show at making the first floor look good clean and new once you get to the upper units it’s old and not well kept at all not a setting for any long term nursing care . Not to mention the food was horrible uncooked hard vegetables and what appeared to be the same dinner just a different main meal which was not any better the same hard vegetables daily . The unit kitchenette was filthy with trays from past days from the rooms not to mention all ice machines on units were broken each time I filled my moms I had to go to the 4th floor to get ice the only one working on 4 floors .

Majorie

Sep 2025

via Google

My grandmother was a resident here for rehab. When she first arrived things were a little rocky (due to being short staffed). But the rehab team did an excellent job with getting my mom better. She enjoyed the activities and on the days she felt down, she told me that Talya (the concierge) came in with a smile on her face and it brightened up her day. Kudos to the staff

Kenneth Palmatier

Jun 2025

via Google

I recently had to stay here for rehabilitation after being in the hospital. The care team on the 3rd floor was absolutely Great. I was treated with such respect. I also want to say thank you to the rehabilitation team for getting me back on my feet. May God Bless you all. Thank you and you deserve 5 stars.

Gary Williams

Mar 2024

via Google

I've been a long term resident here for over 3 years and this will forever be my second home. I am on the best floor in the facility and my nurses and aids take care of me like family. Pt is great here some of the best in dutchess County! And the customer service is a hundred percent satisfactory. I could not have asked for a better concierge Alexis! She truly cares for her residents and she goes above and beyond to make sure we have everything that we need!

Jenine Navedo

Oct 2023

via Google

I love the people here. They take good care of me. The staff is amazing they work really hard, especially our social work team, physical therapy and administration. Any time I need help my concierge Alexis is there every step of the way. She's very kind and she goes above and beyond for all the residents. I can't wait to start my new life soon but I will always miss my second family at the grand

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Government Inspection History

6 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 18, 2026Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2026

Jan 28, 2026Health ComplaintHealth Standard10 citations
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2026

Feb 19, 2025Health Complaint5 citations
  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 28, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

Oct 3, 2023Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 9, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 9, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Have elevators that firefighters can control in the event of a fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

Feb 13, 2020Fire Safety StandardHealth Standard16 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2020

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2020

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 27, 2020

May 14, 2018Fire Safety Standard5 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2018

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2018

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2018

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2018

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 26, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Grand Rehabilitation and Nursing at River Valley offer?

The Grand Rehabilitation and Nursing at River Valley offers Skilled Nursing / Long Term Care.

Where is The Grand Rehabilitation and Nursing at River Valley located?

The Grand Rehabilitation and Nursing at River Valley is located at 140 Main Street in Poughkeepsie, New York.

What do families say about The Grand Rehabilitation and Nursing at River Valley?

This skilled nursing and rehabilitation facility in Poughkeepsie is part of The Grand Healthcare System, a multi-site regional operator, and emphasizes private accommodations, concierge services, and upscale dining alongside its clinical rehab and nursing care. No individual family reviews were provided, so specifics on day-to-day care experience are limited, though the community's overall Google rating sits on the lower end.

How did The Grand Rehabilitation and Nursing at River Valley do on recent health and safety inspections?

The Grand Rehabilitation and Nursing at River Valley had 6 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Grand Rehabilitation and Nursing at River Valley?

Submit the Request Information form on this page to connect with The Grand Rehabilitation and Nursing at River Valley and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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