The Goldton at Southaven

Florence

Jul 2026

via Google ↗

I don’t usually leave reviews, but I feel people deserve to know what they’re getting into. As an older woman, I believe our seniors should be treated with dignity, kindness, and respect. Sadly, that has not been my experience with this community.<br><br>The care here is deeply disappointing. It often feels like the residents are treated as an afterthought instead of people who deserve compassion and proper attention. There were times when I felt concerns were ignored, and it seemed like no one truly cared about the well-being of the people living here.<br><br>Another thing that stood out to me is how many of the positive reviews seem like they could be written by employees or people connected to the facility. Whether that’s true or not, it certainly doesn’t reflect the experience I had.<br><br>I would encourage families to visit more than once, ask lots of questions, and pay close attention to how residents are treated before making such an important decision. Based on what I experienced, I cannot recommend this community. In my opinion, major changes are needed before families can feel confident leaving their loved ones here.

Shannon Cook

Mar 2026

via Google ↗

Everyone I've met at this community goes above and beyond to make sure residents and their families feel welcome. Whether it's Sonny touring the community, Antoinette the Health & Wellness Director or Shantill greeting you in the front lobby, Lorenzo and his team take ownership and pride in the role each of them have here and it shows!

Beverly Work

Aug 2025

via Google ↗

My mother really likes it at The Goldton at Southaven. She has told me numerous times that the staff is so nice to her. The food is great and they have numerous activities for the residents to participate in. Also the rooms are very spacious.

Steve Lovelace

Jul 2025

via Google ↗

We were blessed in finding The Goldton in Southaven when searching for a place for my brother. The staff was welcoming, understanding and accommodating. He has been living there for over a year is happy with the experience.<br><br>The communications with me have been excellent. I am comforted knowing that is his good care.

Janet Cotham

Jul 2025

via Google ↗

We are absolutely delighted with The Goldton of Southaven! The facility and the staff have consistently proven to be the best, always prioritizing the residents' well-being and providing invaluable support to the families. The staff has been incredibly supportive and caring throughout the process of getting my father settled into his new home. They have helped me and my daughter navigate some tough decisions, promptly answered all our questions, and provided the information we needed.<br><br>Lorenzo Dorse Jr., the Executive Director, is one of the best I have ever seen. He is dedicated, accommodating, and always ready to assist with any needs that arise. We also deeply appreciate Antoinette Douglas, the Wellness Director, for her unwavering dedication. She has given my father the meticulous attention he requires. I can call or text her anytime, and she always responds quickly and helps address any concerns or needs promptly.<br><br>The overall facility is very nice and clean. The staff members are always friendly, greeting us and asking if we need anything. The Goldton is a very safe and secure place, and we are beyond grateful for my father’s new home. He absolutely loves all the activities available for the residents. The Goldton of Southaven has made this significant decision in my life much easier. My daughter and I feel very confident about our decision to choose The Goldton for my father's new home in March 2025. Every day, he tells me about the wonderful people and how much he loves being there. This reassurance allows me to sleep peacefully at night, knowing my father is being well taken care of at all times.<br><br>If you are looking for a place for your loved one, I highly recommend making The Goldton your first stop.