The Emeralds at Faribault

2(24 ratings)· FARIBAULT average: 3.9

1 / 5

Quick Facts

Medicare rating: 1 of 5
Ownership: For profit, Corporation
Certified beds: 109
Inspections: View history (74 citations)
Ownership: Operated by Monarch Healthcare Management, a multi-site operator
Rehabilitation services: Offers short-term rehab stays to help residents return home
Nursing coverage: 24-hour nursing staff for long-term care residents

What Families Think

Reviews of The Emeralds at Faribault are sharply divided: a few families praise attentive therapy staff and caring social workers, but the majority describe serious understaffing, neglect, and safety lapses, especially in nursing care. The community's very low overall rating reflects a pattern of complaints about hygiene, medication errors, and slow response to call lights.

The Good

Some families report attentive, caring therapy (OT/PT) staff
Positive experiences with social workers and communication
24-hour nursing staff on-site
Several reviewers say staff are friendly and respectful

The Bad

Numerous reports of severe understaffing, especially nurses
Multiple accounts of residents left in soiled diapers for hours
Several reports of delayed or unanswered call lights
Reports of medication mismanagement and improper sedation
One serious allegation of forged admission paperwork and neglect
Reviewers describe facility as poorly maintained despite cost

AI-generated from reviews and community data.

The Emeralds at Faribault is a senior living community in FARIBAULT, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Private Bathroom and Wheelchair Accessible. Families rate it 2.0 out of 5 across 24 reviews.

About The Emeralds at Faribault

The Emeralds at Faribault is a skilled nursing facility located in the historical community of Faribault, Minnesota, just south of the Twin Cities metro area and minutes from the freeway.

The community is operated by Monarch Healthcare Management, which provides skilled nursing care and patient-focused rehabilitation services designed to meet individual needs. Services range from short-term rehabilitation stays to help residents return home, to long-term nursing care with 24-hour nursing staff.

The approach emphasizes treating each resident as more than their medical diagnosis, with a focus on innovative care and putting residents, tenants, and families first.

Types of Care at The Emeralds at Faribault

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Emergency Call System
Private Bathroom
Wheelchair Accessible

Community Amenities

24-Hour Staff
Medication Management
On-Site Nurse (RN)

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Reviews of The Emeralds at Faribault

2overall · 24 ratings combined

2★ on Google (24)

Write a review

Jupiter

Nov 2025

via Google ↗

I removed my mother from this facility within one week because of the shocking neglect and incompetence I witnessed. She was admitted because she has brain cancer and cannot care for herself — I am her Power of Attorney. Within days, I noticed she was not acting like herself at all. She was so heavily sedated she could barely move, couldn’t speak, and had to use hand gestures to communicate. I later learned they had her on sedation medication that was supposed to be given only as needed (towards end of life), not around the clock. When I told them to stop the sedatives, they instead removed her scheduled pain medication — but left the sedation meds in place! Things got so bad that a hospice worker called me to say my mom might die within a few days. Had I left her there, I truly believe she would have — she was so drugged she couldn’t eat or drink, and no one was helping her so I removed her from their care and brought to the hospital and within 16 hours she was able to speak in full sentences again and able to feed herself again. I also discovered they forged her initials on admission paperwork that was supposedly done a day after she arrived, even though I was the one legally required to sign as her POA. When I asked for copies, they refused, claiming she was “competent to sign” for herself. I found those papers in her belongings after removing her from their care and I know it’s forged because she NEVER uses her initials as a signature. They never helped her with feeding as I told them she needed help with wit due to being extremely shaky, never performed a smokers assessment as they didn’t know she was a smoker, and clearly have no proper admission protocols. When I tried to get answers about how admission should have gone, they escalated my questions to a lawyer who did not once explain proper admission procedure but instead badgered me for payment. They didn’t even understand that her insurance was through the county and payment had to be handled that way. Not to mention they lost my mother’s wheelchair and took them hours to find it. They never put her boot on her foot and she had a fracture and needed it on her foot. This facility is unsafe, unethical, and completely disorganized. They put my mother’s life at risk, and no family should ever have to go through what we did. I sincerely hope this place is audited and investigated for their neglect and misconduct. So for the owner, I still would like you to comment on this review and explain the proper admission protocol for the facility step by step as the people in charge there plus the lead council Brooke wasn’t able to provide that information to me!

Kylie Nordby

Nov 2025

via Google ↗

this doesn’t even deserve 1 star .My mother stayed here for not even a week.this place is so scary to send someone to.they left my mother in a poop filled diaper for more than 2 hours.she sat with the call light on for hours.they would not give her pain meds at the right time and would give it to her with her normally daily meds.therefore messing up her pain meds having her sit there in pain until they got to it.some of the aids are supper respectful and do what they need to do.but others are just plain sloppy just trying to get by.ive seen with my own two eyes of them just sitting there with the call lights going off not doing anything.the management here is just not there it’s so understaffed and i understand it takes a while especially when your understaffed to do things.but 2 hours is just ridiculous

Robert Voelker

Aug 2025

via Google ↗

We were blessed to have the care we received for our daughter by the entire staff at the Emeralds. She finished her days and went to heaven there with no distress. Our thanks to all!

Susan Lutz

Jan 2025

via Google ↗

Staff was sitting on the floor when I visited my dad which I thought was very unsanitary he didn’t feel very comfortable here so he wanted to transfer to plainview but they put it off for a week no communication there then finally they told him that it wasn’t gonna work out because of the insurance but it’s the same management so I don’t know why that would have mattered what does it cost money to transfer? Or is that all they care about is money ? He didn’t feel comfortable with the nurses because they didn’t know what they were doing and they were crabby they gave him dates on when he was able to go that day would come then they’d be like oh no you can’t go today he did make a couple friends and got along with the residents and liked the size of the building he just wanted to be closer to his family and felt like they ignored in that area he probably won’t be coming back here

George Witman

Aug 2024

via Google ↗

My Mom was in and out of The Emeralds several times and she always had a good experience. For the money they charge (I've understood that said fee is determined by the State), I can't imagine how the facility isn't maintained better, but it isn't. That's a management / investor issue. In terms of the care my Mother received, I thought she was well cared for. A family member or friend visited frequently and had regular contacts with the staff. Perhaps that made a difference in Mom's care. That said, I was pleased by the attentiveness of each staff member I had contact with, and I know my Mother felt the same way. From our experience, the four star rating is only a reflection of the management / investor decision that allows the facility to deteriorate as it has.

Government Inspection History

11 inspection visits in the last three years, 74 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 11, 2026Health Complaint3 citations

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026

Jul 9, 2025Health Complaint5 citations

Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 20, 2025
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Aug 20, 2025

May 1, 2025Fire Safety StandardHealth ComplaintHealth Standard17 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity C of L: potential for minimal harm, widespreadCorrected May 23, 2025
Keep residents' personal and medical records private and confidential.
Severity B of L: potential for minimal harm, patternCorrected May 23, 2025

Mar 12, 2025Health Complaint2 citations

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025

Jan 22, 2025Health Complaint2 citations

Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025

Oct 18, 2024Health Complaint1 citation

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024

Sep 5, 2024Health Complaint2 citations

Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

Jun 18, 2024Health Complaint4 citations

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024

Feb 8, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations

Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024

Jul 27, 2023Health Complaint1 citation

Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2023

Dec 1, 2022Fire Safety StandardHealth Standard24 citations

Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 23, 2023
Address patient/client population and determine types of services needed.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 30, 2022
Establish policies and procedures including evacuation.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 30, 2022
Perform COVID19 testing on residents and staff.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2023
Establish policies and procedures for volunteers.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Emeralds at Faribault offer?

The Emeralds at Faribault offers Skilled Nursing / Long Term Care.

Where is The Emeralds at Faribault located?

The Emeralds at Faribault is located at 500 SOUTHEAST FIRST STREET in FARIBAULT, Minnesota.

What do families say about The Emeralds at Faribault?

How did The Emeralds at Faribault do on recent health and safety inspections?

The Emeralds at Faribault had 11 government inspection visits in the last three years, with 74 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Emeralds at Faribault?

Submit the Request Information form on this page to connect with The Emeralds at Faribault and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Emeralds at Faribault? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Medicare rating: 1 of 5
Ownership: For profit, Corporation
Certified beds: 109
Inspections: View history (74 citations)
Ownership: Operated by Monarch Healthcare Management, a multi-site operator
Rehabilitation services: Offers short-term rehab stays to help residents return home
Nursing coverage: 24-hour nursing staff for long-term care residents

What Families Think

The Good

Some families report attentive, caring therapy (OT/PT) staff
Positive experiences with social workers and communication
24-hour nursing staff on-site
Several reviewers say staff are friendly and respectful

The Bad

Numerous reports of severe understaffing, especially nurses
Multiple accounts of residents left in soiled diapers for hours
Several reports of delayed or unanswered call lights
Reports of medication mismanagement and improper sedation
One serious allegation of forged admission paperwork and neglect
Reviewers describe facility as poorly maintained despite cost

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

The Emeralds at Faribault

Quick Facts

What Families Think

The Good

The Bad

About The Emeralds at Faribault

Types of Care at The Emeralds at Faribault

Amenities

Room Amenities

Community Amenities

Need help deciding?

Reviews of The Emeralds at Faribault

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

StoryPoint Faribault

Mill City Senior Living

Pleasant View Estates

Ivy Hill Senior Care

Faribault Senior Living LLC

Rizon Homes MN

Prefer to stay home?

River Valley Home Care & PCA