Pam Heikkila
Oct 2024
My connection to this company has been excellent! The thoughtfulness and kindness they extend has been over the top. Thank you River Valley Homecare!
Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 1996
- Caregiver continuity
- Same caregiver assigned to one client for 11 years
Home Health Compare
What Families Think
Families of River Valley Home Care & PCA describe caring, professional nurses and long-standing relationships with the same caregiver over many years. One reviewer, however, described significant delays and poor follow-through when trying to get medication management set up through the agency.
The Good
- Reviewers praise the kindness and thoughtfulness of staff
- Nurses described as professional and like family
- One client kept the same caregiver for 11 years
- Reliable scheduling reported over a decade of service
The Bad
- One report of long delays getting medication setup services started
- One report of staff failing to follow up after a scheduling change
AI-generated from reviews and community data.
River Valley Home Care & PCA is a home health agency serving Farmington, Minnesota offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 6 reviews.
About River Valley Home Care & PCA
River Valley Home Care & PCA is a home health and hospice community in Farmington, Minnesota.
Families rate River Valley Home Care & PCA 4.2 out of 5 based on 6 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at River Valley Home Care & PCA
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of River Valley Home Care & PCA
4.2overall · 6 ratings combined
4.2★ on Google (6)
Jeannine Olson
Jun 2021
The company is really good to me. Rachel, my nurse, is really good. She is very professional and almost like a friend.
Nikki Devries
Apr 2021
I have been with this company for about 11 yrs now. I have NEVER had any problems with a schedule or someone not showing up. I am always told when things may need to have a new arrangment. I have had the same woman the whole time and she is like a mother to me. April is amazing!
Mary Sterns
Mar 2021
I was set up with this agency through my CADI WAIVER manager. This agency was hired to assist in setting up my daily medications up for about a two week period, then again in another two week period, etc. It took forever to hear from anyone to even call or set up medications. The person who came was apparently there to evaluate my me medication needs in setting them up. So, she did not set them up that day and that they would be sending someone else to help with this. Someone else did call maybe a month after this to inform me of a. time and day she could come. When I informed her she would be better off not coming that. day as my daughter had gone in for a Covid-19 test for she replied it was okay because she had been in other settings like this. I wasn't impressed. Called her the day she was coming to say that day wouldn't work and never got back to me again.
Medicare Quality of Care
River Valley Home Care & PCA is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well84%US 86%
- The team discussed medicines, pain and home safety80%US 82%
165 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community60%US 80%Same as
How patients did
- Care started within 2 days of referral89%US 94%
- Patients got better at walking or moving around66%US 83%
- Patients got better at getting in and out of bed72%US 83%
- Patients got better at bathing75%US 86%
- Patients' breathing improved71%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations84%US 61%
Service area
River Valley Home Care & PCA reports serving 35 ZIP codes, including Saint Paul, Burnsville, Elko New Market, Inver Grove Heights, Cannon Falls, Cottage Grove, Dennison, Dundas, Faribault, Farmington and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 248033. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does River Valley Home Care & PCA offer?
River Valley Home Care & PCA offers At-Home Care and Home Health.
Where is River Valley Home Care & PCA located?
River Valley Home Care & PCA is located at 916 8th St in Farmington, Minnesota.
What do families say about River Valley Home Care & PCA?
Families of River Valley Home Care & PCA describe caring, professional nurses and long-standing relationships with the same caregiver over many years. One reviewer, however, described significant delays and poor follow-through when trying to get medication management set up through the agency.
Does Medicare cover care from River Valley Home Care & PCA?
Yes. River Valley Home Care & PCA is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use River Valley Home Care & PCA?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit River Valley Home Care & PCA?
Submit the Request Information form on this page to connect with River Valley Home Care & PCA and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at River Valley Home Care & PCA? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Farmington.
Farmington Health Services
Farmington, Minnesota2.3 mi
4.8(5)
Skilled Nursing / Long Term Care
Trinity Care Center
FARMINGTON, Minnesota2.3 mi
4.3(34)
Skilled Nursing / Long Term Care
Trinity Suites
Farmington, Minnesota2.3 mi
5(1)
Assisted LivingMemory Care
Trinity Terrace
Farmington, Minnesota2.3 mi
3.4(5)
Assisted LivingIndependent Living
Highview Hills by Vivie
Lakeville, Minnesota5.2 mi
4.6(30)
Assisted LivingIndependent LivingMemory Care
BeeHive Homes of Lakeville
Lakeville, Minnesota5.7 mi
4.7(25)
Assisted LivingIndependent LivingMemory Care+1 more