4.4(29 ratings)· Frisco average: 4.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers consistently praise The Cottages at Chapel Creek for its warm, family-like atmosphere and hands-on dementia care, often citing long-tenured staff and close communication with families. Multiple reviewers, including one recommended by a hospice team, describe the community as clean, calm, and responsive to residents' changing needs over time.
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The Cottages at Chapel Creek is a senior living community in Frisco, Texas offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 29 reviews.
The Cottages at Chapel Creek is a 90-bed assisted living community specializing in memory care, located in Frisco, Texas. The facility serves residents with dementia and related cognitive conditions, with round-the-clock nursing staff and dedicated activity programming.
Family feedback highlights the physical environment, described consistently as bright, cheerful, and distinctly different from typical institutional memory care settings. The kitchen and dining program draws frequent mention, with families noting thoughtful meal preparation and nutrition. Staff responsiveness to individual care needs and family communication stand out in reviews; one family wrote, "I finally have peace of mind that she is well cared for." Multiple families also point to the range of activities, light exercise, entertainment, crafts, and outings, as well as what they perceive as genuinely engaged and compassionate caregiving from direct-care staff through management.
A smaller number of reviews cite staffing instability and workload concerns, describing stretched resources and high turnover. These accounts contrast sharply with the dominant narrative of attentive care and strong leadership oversight.
The community holds a 4.4 out of 5 rating based on 29 Google reviews, with the vast majority strongly positive.
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4.4overall · 29 ratings combined
4.4★ on Google (29)
Benita Lewis
Mar 2026
Today, I went to visit my aunt at The Cottages and she look so good. She was in such a good spirit and smiling. I watched her in activities and it was the first time i had EVER seen her dance. Patrice the activity director is awesome, she really goes over and beyond for her residents! Great job!!
Michelle Rankine
Feb 2026
Their team provides exceptional dementia care with patience, compassion, and true understanding. Residents are supported with dignity and respect every single day with a beautiful environment for those needing specialized memory care. 💜
Cynthia Durrance
Jan 2026
I had the pleasure of meeting Pat Bell & Lynda Canas at this 5 star community. Our clients have raved about the care & I can see why! Leadership is everything ! Bravo!! Check it out & schedule a tour!! 👏👏👏👏👏
C. G.
Dec 2025
Horrible care for the residents. Their hygiene is disregarded. Management is the reason for the lack of stability in the building. Extremely high turnover rate.
Debbie Hurst
Sep 2025
Our dear friend’s dementia required a memory care residential placement directly from a rehab facility and we were fortunate enough to find The Cottages at Chapel Creek AND they had a bed available! That was two years ago and while her dementia has progressed the Cottages has continued throughout to adapt her care to her needs. The staff is so caring and calm regardless of the circumstances, the staff tenure is unusually long for senior care and nursing facilities, and the environment is homey, exceptionally clean, and thoroughly represented with all disciplines and expertise that our loved one needs and deserves. The Cottages are always a warm and friendly environment. Their communication and responsiveness to families is always prompt. We remain so thankful for the quality of life they successfully strive to create.
The Cottages at Chapel Creek offers Assisted Living.
The Cottages at Chapel Creek is located at 8111 Wade Boulevard in Frisco, Texas.
The Cottages at Chapel Creek carries a 4.4 out of 5 rating from 29 Google reviews. Reviewers consistently praise The Cottages at Chapel Creek for its warm, family-like atmosphere and hands-on dementia care, often citing long-tenured staff and close communication with families. Multiple reviewers, including one recommended by a hospice team, describe the community as clean, calm, and responsive to residents' changing needs over time. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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