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The Cottages Assisted Living & Memory Care - Emmett

411 E 12th St

4.1(20 ratings)· Emmett average: 4.6

The Cottages Assisted Living & Memory Care - Emmett — photo 11 / 3

Quick Facts

Extra care options
Offers both respite care and adult day care
Nursing coverage
Full-time nurse on-site for residents and families
Community size
Small setting described as more family-like

What Families Think

Reviews of The Cottages in Emmett are mixed: several families describe a small, home-like community with attentive, compassionate caregivers, while other reviewers raise serious concerns about staffing levels and management responsiveness. The community offers memory care support alongside assisted living, with extras like a full-time nurse and on-site salon services mentioned by past residents' families.

The Good

  • Small, home-like setting with a family feel
  • Full-time nurse available for medical questions
  • Homemade meals prepared by a chef
  • On-site hair styling and manicures
  • Offers respite care and adult day care
  • Families welcome to visit or share meals

The Bad

  • One serious report of understaffing linked to falls and injury
  • One reviewer described poor communication with families
  • One reviewer called management unresponsive to safety concerns
  • Mixed reviews on overall management quality

AI-generated from reviews and community data.

The Cottages Assisted Living & Memory Care - Emmett is a senior living community in Emmett, Idaho offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 20 reviews.

About The Cottages Assisted Living & Memory Care - Emmett

The Cottages Assisted Living & Memory Care is an assisted living and memory care community located in Emmett, Idaho, situated in a quiet area off 12th Street. The community is licensed by the State of Idaho and provides specialized care for seniors.

The Cottages offers compassionate care through specially trained caregivers who focus on residents with Alzheimer's and other types of dementia requiring personalized attention. In addition to residential assisted living and memory care services, the community provides respite care and adult day care programs to support seniors and their families.

The community is operated by Regional Director Karen Mendoza, an experienced administrator with over a decade of experience in senior care. The staff is dedicated to ensuring residents receive individualized care and maintain the highest quality of life possible.

Types of Care at The Cottages Assisted Living & Memory Care - Emmett

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Cottages Assisted Living & Memory Care - Emmett

4.1overall · 20 ratings combined

4.1★ on Google (20)

Bellamia

Apr 2026

via Google

The Cottages of Emmett memory care are short staffed. My Mom had 3 unattended falls with no one around to help because they are severely understaffed. On the last fall my Mom had a bad fracture on her hip. A few days later she is now dying. The week before we had a meeting with the administrator, hospice nurse and the owner Mark. I expressed my concerns about it being short of staff and my mom falling quite a bit with no one around. And that they needed a 3 caregiver for the amount of patients they have plus they have to cook and clean. His response was and you willing to pay more money for that ! After the last fall my fears happened she broke her hip and declined quickly. As a retired nurse of 25 years I have never experienced a facility that allows caregivers to cook and clean. The lack of short staff is the problem with this facility. Do not put your loved ones in The Cottages of Emmett memory care they are not equipped to do patient care or to monitor a memory care patient. There are two reports filed with the Idaho health and welfare department. Since the Cottages have ignored all my complaints maybe the state can fix it. 4/15/2026 To your response : You did nothing but empty promises and just cashed the checks. You said when I brought my Mom there that you could handle end of life care. Now because of the out come and someone voicing there truth, you want to get rid of her while she’s on her last days of life. Wow, that says it all !

Linda Rice

Apr 2021

via Google

My mom was an Alzheimer resident of the Cottages for over two years, I visited almost daily until mom passed in 2019. I got to know the staff and residents well and to appreciate all the hard work and care that goes into assuring that residents have a good quality of life. The building is comfortably set up and feels like a home. It is smaller, so fewer residents help create a family situation. The rooms and bath are bright, clean and good sized. The grounds are well kept and secure. Food is homemade with a varied and fresh menu prepared by a chef. The staff was skilled, compassionate and caring and for the most part were a good fit considering the number of jobs they do for the pay. The place is normally a beehive of activity, with communal meals, therapies, and lots of special parties, games, weekly outings, music, and crafts. The Cottages has a full time nurse who is always available to residents, staff and family for medical questions . Hair styling and manicures are done on site Families are always welcome to visit or have a meal with their loved ones. When mom was a resident, I felt communication between staff, management and families could have been better. Management has changed since our time at the Cottages. Staff to resident ratio has increased and so has the hourly pay. The facility has opened back up for visiting since Covid. I would urge you to check out this homey facility.

Jack Kessler

Mar 2021

via Google

This is an amazing facility. They have a great team who will take great care of you and/or your loved ones. They have a great ownership team who makes sure the buildings are kept up and have everything you will need. I highly recommend The Cottages for anyone looking for an Assisted Living facility!

Jolynn Hunt

Jul 2016

via Google

The staff are caring, compassionate, and love the residents. The owners and leadership are full of integrity and strive each day to provide superior care and quality of life for the residents.

Bobbie Johnson

Mar 2016

via Google

Horrible ! MANAGEMENT was worst. Cares LITTLE for patients . Please if you care anything about your loved ones NEVER TAKE THEM THERE! ! Worst experience!!! Please Please anywhere but here! They put on a FAKE front but behind the scenes you'd be SHOCKED.

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Frequently Asked Questions

What types of care does The Cottages Assisted Living & Memory Care - Emmett offer?

The Cottages Assisted Living & Memory Care - Emmett offers Assisted Living and Memory Care.

Where is The Cottages Assisted Living & Memory Care - Emmett located?

The Cottages Assisted Living & Memory Care - Emmett is located at 411 E 12th St in Emmett, Idaho.

What do families say about The Cottages Assisted Living & Memory Care - Emmett?

Reviews of The Cottages in Emmett are mixed: several families describe a small, home-like community with attentive, compassionate caregivers, while other reviewers raise serious concerns about staffing levels and management responsiveness. The community offers memory care support alongside assisted living, with extras like a full-time nurse and on-site salon services mentioned by past residents' families.

How can families visit The Cottages Assisted Living & Memory Care - Emmett?

Submit the Request Information form on this page to connect with The Cottages Assisted Living & Memory Care - Emmett and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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