MyLivingChoice

The Blake at New Braunfels

220 Creekside Crossing

4.4(38 ratings)· New Braunfels average: 4.5

Part of The Blake · 8 communities · 4.5★ average

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The Blake at New Braunfels, photo 11 / 4

Quick Facts

Starting price
$4,599/mo
Total units
159
Licensed capacity
159 residents

Texas HHSC

Licensed operator
Inspired Senior Living Of New Braunfels Mt
Nursing coverage
24-hour nurses on-site per resident review
Pricing structure
Tiered pricing that rises with care level
Transportation
Community bus for medical appointments and outings

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe The Blake at New Braunfels as a clean, activity-filled community with staff who form close relationships with residents and families, and the community holds a 4.4 out of 5 rating from 38 Google reviews. At the same time, a handful of reviewers, including families with loved ones in memory care, report serious lapses in day-to-day care, inconsistent communication from management, and pressure to move residents into higher, costlier tiers of care.

What reviewers praise

  • Staff frequently described as warm, patient, and caring
  • Active social calendar with outings and daily activities
  • Facility consistently called clean and well maintained
  • 24-hour nurses on staff cited by a reviewer
  • Sales and activities directors praised by name for responsiveness

What reviewers flag

  • Multiple reports of understaffing and disorganized communication among shifts
  • One detailed report of neglect in memory care, including soiled clothing and lost dentures
  • Reviewers note pressure to move residents into higher, more expensive care tiers
  • A few reviewers say management was unresponsive to phone calls or emails

AI-generated from reviews and community data.

The Blake at New Braunfels is a senior living community in New Braunfels, Texas offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Published pricing starts around $4,599 per month. Families rate it 4.4 out of 5 across 38 reviews.

About The Blake at New Braunfels

The Blake at New Braunfels is an assisted living community licensed for up to 159 residents. The facility offers 24-hour staffing, medication management, housekeeping, laundry service, private rooms, dietary accommodations, an emergency call system, and wheelchair accessibility, along with social activities and gathering spaces.

Reviewers' experiences with the facility vary notably. Many families praise the attentiveness of staff, describing caregivers as gentle, kind, and genuinely invested in knowing residents and their families. Several reviewers highlighted the quality of activities and willingness of staff to accommodate specific dietary and care needs. However, other reviewers reported significant concerns, citing understaffing, inconsistent communication between shifts, and inadequate assistance with personal care, particularly in the memory care program. One reviewer wrote, "It looks good on the outside, but it's not where I'd have my loved one live anymore." The gap between these accounts suggests potential inconsistencies in service delivery across different units or time periods.

Types of Care at The Blake at New Braunfels

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of The Blake at New Braunfels

4.4overall · 38 ratings combined

4.4★ on Google (38)

Jessica

Jun 2026

via Google ↗ · Report

It looks good on the outside, but it's not where I'd have my loved one live anymore. What I'm writing here is based on personal experience and we're attempting to express that as objectively as possible. Just the facts of our experience. We experienced it to be understaffed and disorganized. Night and day and weekend staff all had disconnects with one another, so the individual needs of our loved one weren't met on several occassions. For us, that made making sure that our loved one was properly receiving their meds a problem. For us, there was a strong emphasis to up the tier of care that our loved one received. Each tier is more expensive than the last. In our case, the company claimed to provide care that our loved one wasn't actually receiving. Our family felt that family must keep a close watch on their loved ones who are living at the facility to ensure proper care. In our experience, the facility would be fine for independent living, but when the tenant needs more care, then the needs of the resident may not be met.<br>Update: There's no place to respond to the company response, so I'm editing my review to address their comment. My review wasn't removed by Google. I changed my posting name and when I did that my review was replaced using the new name. I didn't know that would happen. I haven't been contacted by Google about this review. If I am, I'll do as I'm told by Google. However, my review is wholly truthful and I stand by what I wrote. Our loved one's experiences at the Blake were not great. All people have, besides the company's promotions, are the reviews to help determine whether or not to do business here. People need to know both sides.

Alison Braune

Mar 2026

via Google ↗ · Report

My husband's grandparents have lived at The Blake at New Braunfels for over 1.5 years, and I love visiting them there! The facility is beautiful (clean, professionally designed, bright and welcoming), the staff is friendly and helpful, and they always host fun activities and crafts. It makes me happy knowing that they have so much support and resources available.

Mary McMillan

Dec 2025

via Google ↗ · Report

From the greeting at the door, we knew this was the place. In our initial meeting/tour with Carrie Anne, we were asked two questions: 'what would you like to see in this tour for your loved one' and 'what would you like to see for yourself'. The first question was to be expected and the answer so very clear. My response to the second question was that I wanted to see interaction. Interaction amongst the caregivers with the residents as well as interaction amongst themselves. And wow did I see love and compassion in both! Each and every visit I am amazed by the joy that is reflected in the office staff, maintenance, nurses and dining hall staff. It is clear that they all enjoy their jobs and put their heart into what they are doing. Thank you for providing such great care to the residents and visitors at this beautiful place. This is Assisted Living at its finest as it is a true community.

Jenna B. Lehman

Dec 2025

via Google ↗ · Report

Walking into this assisted living, you can see the dedication that the staff has, you see the interactions with the residents and their families and it just warms your heart. The place is beautiful, their chandeliers and there’s so much for everyone to do. Highly recommend.

Helena Gilbert

Dec 2025

via Google ↗ · Report

Facility looks great but management there is disorganized.

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Frequently Asked Questions

What types of care does The Blake at New Braunfels offer?

The Blake at New Braunfels offers Assisted Living and Memory Care.

How much does The Blake at New Braunfels cost?

Published pricing at The Blake at New Braunfels starts around $4,599 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is The Blake at New Braunfels located?

The Blake at New Braunfels is located at 220 Creekside Crossing in New Braunfels, Texas.

What do families say about The Blake at New Braunfels?

The Blake at New Braunfels carries a 4.4 out of 5 rating from 38 Google reviews. At the same time, a handful of reviewers, including families with loved ones in memory care, report serious lapses in day-to-day care, inconsistent communication from management, and pressure to move residents into higher, costlier tiers of care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Blake at New Braunfels?

Submit the Request Information form on this page, or contact The Blake at New Braunfels directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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