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SYNERGY HomeCare

7762 Florentine Rd

4.5(15 ratings)· Prescott Valley average: 4.1

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SYNERGY HomeCare, photo 11 / 3

Quick Facts

Transitional Care Program
Post-surgery and hospital discharge recovery support offered
Caregiver Matching
Clients can request specific caregivers, changes arranged if needed
Satisfaction Recognition
Ranked top agency by independent satisfaction research firm

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families largely describe SYNERGY HomeCare of Prescott Valley as compassionate and reliable, with several reviewers praising specific caregivers and the owners for going above and beyond during difficult times like hospice care and post-surgery recovery. However, a couple of reports flag serious reliability issues, including a no-show during a critical caregiving period and a missed initial assessment appointment.

What reviewers praise

  • Caregivers described as compassionate and attentive
  • Owners personally involved in matching clients to caregivers
  • Strong support during hospice and end-of-life care
  • Helpful for post-surgery recovery and transitions home
  • Clients can request caregiver changes until satisfied

What reviewers flag

  • One report of a no-show caregiver during a critical care period
  • One report of a missed scheduled assessment appointment

AI-generated from reviews and community data.

SYNERGY HomeCare is a home care agency serving Prescott Valley, Arizona offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.5 out of 5 across 15 reviews.

About SYNERGY HomeCare

SYNERGY HomeCare of Prescott Valley is a non-medical home care agency located in Prescott Valley, Arizona, providing in-home senior care and elder care services. The agency offers personal assistance with activities of daily living, companion care, housekeeping, errand services, and transportation support to help seniors remain in their homes with dignity and independence.

The agency's service offerings include specialized care for post-surgery and hospital discharge recovery through its ConciergeCare program, which provides personalized transitional care focused on safety and healing in the home. SYNERGY HomeCare also serves families navigating dementia and memory loss, offering support tailored to those experiencing cognitive decline.

SYNERGY HomeCare has earned recognition as a top-ranking home care agency based on satisfaction scores from Home Care Pulse, an independent satisfaction research firm. The agency allows clients to request specific caregivers and will arrange caregiver changes if needed until the client is completely satisfied. Care can be arranged immediately or at the client's convenience based on individual needs and requests.

The agency provides non-medical home care services that adapt as clients' needs change, with service agreements designed to reflect evolving care requirements. As a franchise operation, not all services are available at all locations.

Types of Care at SYNERGY HomeCare

At-Home Care

Amenities

Community Amenities

  • Housekeeping
  • Laundry Service
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of SYNERGY HomeCare

4.5overall · 15 ratings combined

4.5★ on Google (15)

Dante Macatantan

Mar 2026

via Google ↗ · Report

My boyfriend’s family needed 24 hour hospice sitting for his father during the last days of his life and they were recommended Synergy. While unfortunately they only needed a caregiver for a couple of days, fortunately the caregivers Sandy, Annabelle, and Aubrey that did come were extremely kind and attentive, especially Aubrey who was present at his passing and treated him with dignity and gentleness helping to prepare him for the funeral home workers. Bless each and every one of the caregivers for their kindness and service.

Jamie Namock Realtor

Jan 2025

via Google ↗ · Report

My father was in the process of passing and in when my mother and I decided we could use extra help with him. We hired Synergy based on recommendations from hospice. It was during Christmas so we assumed there may not be as much available help as we hoped. Which was the case but what we did not expect was the days someone was supposed to be there it ended up being a no show no call so I had to stop working (I am self employed) to help my 81 year old mother. I would hope this is isolated incident. However must caution before you call synergy have a back up plan.

Debby Green

May 2024

via Google ↗ · Report

Thanks to Roxanne, Kimberly and Vicky Jo for their excellent support and kindness. Each of them went above and beyond to help me. Now that I have experienced the quality of care they provide, I would not consider going anywhere else for care.

Brenda Whiterock

Aug 2021

via Google ↗ · Report

Very disappointed doesn’t even deserve one star. Called two weeks ago and scheduled an assessment.<br>Waiting for them to arrive on our assessment day I called 20 minutes later to see if they were lost and instead I find out we didn’t even make it on the schedule by the receptionist. They asked if I wanted to reschedule I declined! This is like a job interview but ever so more important this is about helping take care of my parents and if you can’t show up for your interview my confidence in this company is of great concern when I need them to show up for work!! How do I know they’ll be there for my parents when they need help?

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Frequently Asked Questions

What types of care does SYNERGY HomeCare offer?

SYNERGY HomeCare offers At-Home Care.

Where is SYNERGY HomeCare located?

SYNERGY HomeCare is located at 7762 Florentine Rd in Prescott Valley, Arizona.

What do families say about SYNERGY HomeCare?

SYNERGY HomeCare carries a 4.5 out of 5 rating from 15 Google reviews. Families largely describe SYNERGY HomeCare of Prescott Valley as compassionate and reliable, with several reviewers praising specific caregivers and the owners for going above and beyond during difficult times like hospice care and post-surgery recovery. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit SYNERGY HomeCare?

Submit the Request Information form on this page, or contact SYNERGY HomeCare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Prescott Valley.

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