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Good Samaritan Society - Prescott Valley

3380 North Windsong Drive

3.2(20 ratings)· Prescott Valley average: 4.1

Part of Good Samaritan Society · 134 communities · 4★ average

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Good Samaritan Society - Prescott Valley, photo 11 / 2

Quick Facts

Total units
58
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
58
Rehab services
On-site PT, OT, and speech therapy after hospital stays

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Good Samaritan Society - Prescott Valley are sharply split, with some families describing excellent rehab care after surgery or stroke, and others reporting serious lapses in nursing care and facility cleanliness. Google reviewers average 3.2 out of 5, reflecting this wide range of experiences.

What reviewers praise

  • Praised for rehab (PT, OT, speech therapy) outcomes
  • Staff described as compassionate and hard-working
  • Food quality praised by one long-term-care reviewer
  • Some rooms described as spotless with daily trash removal

What reviewers flag

  • One report of a serious medication-handling safety error
  • Multiple mentions of general staffing shortages
  • One report of filthy floors, bugs, and spiderwebs in rooms
  • One family said no paperwork or facility tour was provided

AI-generated from reviews and community data.

Good Samaritan Society - Prescott Valley is a senior living community in Prescott Valley, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 20 reviews.

About Good Samaritan Society - Prescott Valley

Good Samaritan Society – Prescott Valley is a skilled nursing and long-term care facility in Prescott Valley, Arizona, with a licensed capacity of 58 beds. It provides post-acute rehabilitation and ongoing care for residents requiring nursing support.

Family experiences at the facility diverge sharply. Some families describe attentive, caring staff and clean, comfortable surroundings during short rehabilitation stays, one family noted staff members by name and praised the welcoming atmosphere and rehabilitative services following surgery or stroke recovery. Others report serious concerns: filthy conditions including overflowing bug traps and spiderwebs, deteriorated rooms, and instances of questionable clinical judgment, including a report of unsafe antibiotic handling and aggressive physical therapy despite patient inability to participate.

The inconsistency in accounts, from genuine praise for staff kindness to stark complaints about sanitation and patient safety, suggests variable day-to-day conditions or experiences depending on unit or timing. The facility holds a 3.2 out of 5 Google rating based on 20 reviews, reflecting this mixed picture.

Types of Care at Good Samaritan Society - Prescott Valley

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Good Samaritan Society - Prescott Valley

3.2overall · 20 ratings combined

3.2★ on Google (20)

sue luzwick

Feb 2025

via Google ↗

I am in absolute shock over the quality of care here. Unbelievably poor. If a higher up sees this review he should contact me immediately. The nurse poked a hole in my vancomyocin antibiotic bag and didn't tell me and just put a black paperclip on it to stop the leak. She was going to put that in my picc line. When I told her that it wasn't sterile anymore and I have a bad infection in my new knee replacement she went out and got an emergency supply that was half the dose. I have never seen such shoddy care...EVER.

Elizabeth Pritchard

Jan 2025

via Google ↗

I would not recommend this facility. The rooms and furniture are in poor condition and the floors are filthy. Overflowing bug traps and spiderwebs can be found behind the furniture. My father was taken here after a hospital stay and we were never provided any paperwork or a tour of the Facility. The physical therapists insisted on getting my father try to sit and walk when he clearly could not. After a week my father was released on hospice and sadly he died a few days later. The only reason we ended up here is because the hospital could no longer keep him and we were forced to make a decision from a list handed to us in the hospital. This location happened to be the closest. The guilt I feel for the week he stayed here is unbearable.

Katie Morgan

May 2024

via Google ↗

I was at Good Samaratin PV. I had a mild stroke, was not able to walk well when I arrived in a wheelchair. I was there for 3 weeks. From the time I was picked up at the hospital by Jeff to arriving speaking with Amber to meeting my CNAs and Rehab. I felt so comfortable and new this was the place I belonged. After a few days meeting my Nurses and meeting with all PT, OT and ST was amazing they worked so hard to get me stronger to be able to walk out of there. Plus all of the other staff and friends I met. I will never ever forget this wonderful experience that I had. Thank you to all of you at Good Sam.

BDW

Dec 2023

via Google ↗

I was in Good Sam's facility on Windsong in PV in July for 3 weeks after a challenging surgery. The facility itself was as homey and welcoming as can be. The staff was amazing in spite of having staffing issues which has nothing to do with their particular facility....a general issue. I was thankful for the caring and kind efforts of those who took care of me. All aspects were appreciated. I only took exception with 1 RN....who is hopefully no longer there. These people work hard in a primarily thankless and difficult environment... I appreciated them so much. God Bless.

Debra Winsberg

Jun 2023

via Google ↗

My family member spent two weeks at Good Samaritan Prescott Valley following an acute total hip replacement. I can't say enough good things about the wonderful staff and facility. I would give them 10 stars if I could. It took a day or two to get his pain managed appropriately, but after that we were more than satisfied with his stay. The facility and his room were spotless, and trash was emptied daily. The food was excellent, and he actually gained weight (which was a good thing). The staff was skilled, friendly and compassionate. I would recommend this facility to anyone who wants their loved one to have quality care.

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Government Inspection History

6 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 19, 2025Health Complaint3 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

Jul 11, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025

Mar 25, 2025Health Complaint1 citation
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 9, 2025

Nov 10, 2023Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2024

Sep 9, 2022Fire Safety StandardHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022

  • Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

Apr 2, 2021Fire Safety StandardHealth Standard15 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2021

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2021

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2021

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Apr 26, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Good Samaritan Society - Prescott Valley offer?

Good Samaritan Society - Prescott Valley offers Skilled Nursing / Long Term Care.

Where is Good Samaritan Society - Prescott Valley located?

Good Samaritan Society - Prescott Valley is located at 3380 North Windsong Drive in Prescott Valley, Arizona.

What do families say about Good Samaritan Society - Prescott Valley?

Reviews of Good Samaritan Society - Prescott Valley are sharply split, with some families describing excellent rehab care after surgery or stroke, and others reporting serious lapses in nursing care and facility cleanliness. Google reviewers average 3.2 out of 5, reflecting this wide range of experiences.

How did Good Samaritan Society - Prescott Valley do on recent health and safety inspections?

Good Samaritan Society - Prescott Valley had 6 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Good Samaritan Society - Prescott Valley?

Submit the Request Information form on this page, or contact Good Samaritan Society - Prescott Valley directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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