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Good Samaritan Society - Prescott Valley

3380 North Windsong Drive

3.2(20 ratings)· Prescott Valley average: 3.8

Part of Good Samaritan Society · 135 communities · 4★ average

Good Samaritan Society - Prescott Valley — photo 11 / 2

Quick Facts

Total units
58
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
58
Rehab services
On-site PT, OT, and speech therapy after hospital stays

What Families Think

Reviews of Good Samaritan Society - Prescott Valley are sharply split, with some families describing excellent rehab care after surgery or stroke, and others reporting serious lapses in nursing care and facility cleanliness. Google reviewers average 3.2 out of 5, reflecting this wide range of experiences.

The Good

  • Praised for rehab (PT, OT, speech therapy) outcomes
  • Staff described as compassionate and hard-working
  • Food quality praised by one long-term-care reviewer
  • Some rooms described as spotless with daily trash removal

The Bad

  • One report of a serious medication-handling safety error
  • Multiple mentions of general staffing shortages
  • One report of filthy floors, bugs, and spiderwebs in rooms
  • One family said no paperwork or facility tour was provided

AI-generated from reviews and community data.

Good Samaritan Society - Prescott Valley is a senior living community in Prescott Valley, Arizona offering Skilled Nursing / Long Term Care. Families rate it 3.2 out of 5 across 20 reviews.

About Good Samaritan Society - Prescott Valley

Good Samaritan Society – Prescott Valley is a skilled nursing and long-term care facility in Prescott Valley, Arizona, with a licensed capacity of 58 beds. It provides post-acute rehabilitation and ongoing care for residents requiring nursing support.

Family experiences at the facility diverge sharply. Some families describe attentive, caring staff and clean, comfortable surroundings during short rehabilitation stays—one family noted staff members by name and praised the welcoming atmosphere and rehabilitative services following surgery or stroke recovery. Others report serious concerns: filthy conditions including overflowing bug traps and spiderwebs, deteriorated rooms, and instances of questionable clinical judgment, including a report of unsafe antibiotic handling and aggressive physical therapy despite patient inability to participate.

The inconsistency in accounts—from genuine praise for staff kindness to stark complaints about sanitation and patient safety—suggests variable day-to-day conditions or experiences depending on unit or timing. The facility holds a 3.2 out of 5 Google rating based on 20 reviews, reflecting this mixed picture.

Types of Care at Good Samaritan Society - Prescott Valley

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Good Samaritan Society - Prescott Valley

3.2overall · 20 ratings combined

3.2★ on Google (20)

sue luzwick

Feb 2025

via Google

I am in absolute shock over the quality of care here. Unbelievably poor. If a higher up sees this review he should contact me immediately. The nurse poked a hole in my vancomyocin antibiotic bag and didn't tell me and just put a black paperclip on it to stop the leak. She was going to put that in my picc line. When I told her that it wasn't sterile anymore and I have a bad infection in my new knee replacement she went out and got an emergency supply that was half the dose. I have never seen such shoddy care...EVER.

Elizabeth Pritchard

Jan 2025

via Google

I would not recommend this facility. The rooms and furniture are in poor condition and the floors are filthy. Overflowing bug traps and spiderwebs can be found behind the furniture. My father was taken here after a hospital stay and we were never provided any paperwork or a tour of the Facility. The physical therapists insisted on getting my father try to sit and walk when he clearly could not. After a week my father was released on hospice and sadly he died a few days later. The only reason we ended up here is because the hospital could no longer keep him and we were forced to make a decision from a list handed to us in the hospital. This location happened to be the closest. The guilt I feel for the week he stayed here is unbearable.

Katie Morgan

May 2024

via Google

I was at Good Samaratin PV. I had a mild stroke, was not able to walk well when I arrived in a wheelchair. I was there for 3 weeks. From the time I was picked up at the hospital by Jeff to arriving speaking with Amber to meeting my CNAs and Rehab. I felt so comfortable and new this was the place I belonged. After a few days meeting my Nurses and meeting with all PT, OT and ST was amazing they worked so hard to get me stronger to be able to walk out of there. Plus all of the other staff and friends I met. I will never ever forget this wonderful experience that I had. Thank you to all of you at Good Sam.

BDW

Dec 2023

via Google

I was in Good Sam's facility on Windsong in PV in July for 3 weeks after a challenging surgery. The facility itself was as homey and welcoming as can be. The staff was amazing in spite of having staffing issues which has nothing to do with their particular facility....a general issue. I was thankful for the caring and kind efforts of those who took care of me. All aspects were appreciated. I only took exception with 1 RN....who is hopefully no longer there. These people work hard in a primarily thankless and difficult environment... I appreciated them so much. God Bless.

Debra Winsberg

Jun 2023

via Google

My family member spent two weeks at Good Samaritan Prescott Valley following an acute total hip replacement. I can't say enough good things about the wonderful staff and facility. I would give them 10 stars if I could. It took a day or two to get his pain managed appropriately, but after that we were more than satisfied with his stay. The facility and his room were spotless, and trash was emptied daily. The food was excellent, and he actually gained weight (which was a good thing). The staff was skilled, friendly and compassionate. I would recommend this facility to anyone who wants their loved one to have quality care.

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Frequently Asked Questions

What types of care does Good Samaritan Society - Prescott Valley offer?

Good Samaritan Society - Prescott Valley offers Skilled Nursing / Long Term Care.

Where is Good Samaritan Society - Prescott Valley located?

Good Samaritan Society - Prescott Valley is located at 3380 North Windsong Drive in Prescott Valley, Arizona.

What do families say about Good Samaritan Society - Prescott Valley?

Reviews of Good Samaritan Society - Prescott Valley are sharply split, with some families describing excellent rehab care after surgery or stroke, and others reporting serious lapses in nursing care and facility cleanliness. Google reviewers average 3.2 out of 5, reflecting this wide range of experiences.

How can families visit Good Samaritan Society - Prescott Valley?

Submit the Request Information form on this page to connect with Good Samaritan Society - Prescott Valley and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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