MyLivingChoice

Susan S Bailis Assisted Living

352 Massachusetts Ave

4.4(9 ratings)· Boston average: 4.1

Susan S Bailis Assisted Living, photo 11 / 6

Quick Facts

Licensed capacity
82 residents

California CDSS

Transportation
Scheduled motorcoach excursions to downtown Boston

What Families Think

The Good

  • Complimentary heated indoor garage parking
  • Scheduled motorcoach excursions to downtown Boston
  • Round-the-clock staffing
  • Home-style meals served daily
  • Spacious floor plans with high ceilings

The Bad

  • No published pricing information
  • No customer reviews available to assess care quality

AI-generated from reviews and community data.

Susan S Bailis Assisted Living is a senior living community in Boston, Massachusetts offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 9 reviews.

About Susan S Bailis Assisted Living

Susan S Bailis is an assisted living community in Boston, Massachusetts, offering care and support to seniors requiring assistance with activities of daily living. Named after a local eldercare pioneer, the community is located steps from Symphony Hall in the heart of Boston's cultural and entertainment district, with convenient access to nearby shopping, restaurants, and local services.

The community provides personalized services with round-the-clock staffing and features spacious floor plans with high ceilings. Residents have access to a welcoming entrance, modern spaces, relaxing lounges, and a gracious dining room. Complimentary heated indoor garage parking is available for residents and visitors.

Social engagement is a cornerstone of life at Susan Bailis. Residents enjoy home-style meals in the dining room, participate in scheduled motorcoach excursions and adventures to downtown Boston and the suburbs, and benefit from opportunities to interact with others in shared community spaces. The community emphasizes that positive social supports contribute to overall well-being, particularly for older adults.

The dining program reflects the community's approach to healthy living, with generous portions of fine food served daily in a cheerful dining room setting.

Types of Care at Susan S Bailis Assisted Living

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Susan S Bailis Assisted Living

4.4overall · 9 ratings combined

4.4★ on Google (9)

Dave Hall

Oct 2024

via Google

Susan Bailis Assisted Living is an amazing place. I can't imagine a better home for my 93-year-old uncle, especially since I live in the Rocky Mountain West and he is in Boston. He has a wonderful apartment, the staff at Susan Bailis are professional and caring, and if I have a question or concern, there is always someone to speak with. And the followup and issue resolution (if necessary) are the very best imaginable. I give five stars, but Susan Bailis deserves seven or even eight. Highly professional and compassionate. And there are plenty of Red Sox fans! Perfect.

Andrea Baker

Jul 2024

via Google

Susan Bailis Assisted Living is one of those rare organizations that feels more like a community than a facility! Every staff member encountered at SB leads with compassion. The care Mom receives from medication reminders to meal service in the beautiful dining room, is personalized, caring, and professional. The staff goes above and beyond because they care for the senior residents like family. For example, the activities director takes the time to knock on Mom's apartment door and personally invite and escort her to the numerous and varied activities! The social supports at Susan Bailis have helped Mom thrive! The care put into the building by the maintenance team is seen in the fresh paint, clean rugs, updated furniture, and clean neutral air! The responsiveness of the administration is unparalleled! I received a call from the community relations director who took the time to listen to my story and walk me patiently through the tangle of paperwork-- even calling me one day to check on me when I gave up! Susan Bailis Assisted Living unequivocally enhances the lives of their community members while giving family member piece of mind. It is crystal clear that SBAL is the BEST IN BOSTON!

Karen HALLORAN

Jan 2021

via Google

Susan Baillis is a hidden gem in the City of Boston!<br>Beautiful center and great staff. I would not hesitate to recommend!

Scott Corey-Dunbar

Jan 2019

via Google

They take great care of my family member. He enjoys the aides, chef/food, nursing and exec team members. It's my experience that everyone is approachable and responsive.

MAT STRAZZ

Aug 2014

via Google

Sure beats a nursing home, better than most rest homes. The location is ideal. your so near the Pru shopping complex. The MBTA MASS AVE station IS just across the street. Tons of local stores, banks, u name it close, truly walkable. If your independent but family wants YOU to be in some assisted situation, then this is the place for you. Food, at all these places are about the same, but they are working on that. For me, who cooks many of my own meals, the kitchenette is small, but with a microwave and two burners, I can cook about anything, from brownies to steak to chicken thighs, u name it I cook it in a microwave oven... guess I am expert. Since the man across the street, where I grew up invented the mini radar tube. and his home had the first prototype, that I got to use often....so with over 1/2 a century of using a microwave oven, am leading expert in using it to cook,

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Frequently Asked Questions

What types of care does Susan S Bailis Assisted Living offer?

Susan S Bailis Assisted Living offers Assisted Living and Independent Living.

Where is Susan S Bailis Assisted Living located?

Susan S Bailis Assisted Living is located at 352 Massachusetts Ave in Boston, Massachusetts.

How can families visit Susan S Bailis Assisted Living?

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