1 / 5CMS Care Compare
Reviews for Superior Health and Rehab are sharply divided: many families praise the administrator and nursing staff for compassionate, attentive care, while a substantial number of others describe serious lapses in basic care such as delayed call-light response, missed feedings, and unaddressed medical issues. The facility appears inconsistent, with experiences ranging from 'best rehab I've ever seen' to accounts of neglect leading to hospital transfers.
AI-generated from reviews and community data.
Superior Health and Rehab is a senior living community in Conway, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 122 reviews.
Superior Health & Rehab is a skilled nursing and rehabilitation facility located in Conway, Arkansas. The community provides care focused on comfort and individualized attention, with experienced health professionals supporting residents' specific needs.
The facility emphasizes helping residents maintain independence while assisting with health care needs and, when possible, supporting their return home. The environment is designed to prioritize comfort and convenience for all residents.
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Help Me Choose3.7overall · 122 ratings combined
3.7★ on Google (122)
Brad and Amy
May 2026
They talked a good talk when we interviewed for our elderly mother to rehab there but the care was subpar. Getting information about my mother’s care was next to impossible. When discharge came they gave us the patient from the next room’s medication instead of my mother’s medication. Let’s just say I am glad she is back home and ever needs rehab care again it will not be at Superior!!!
Chelsea Patton
May 2026
This facility has exceeded our expectations in many ways. Choosing a nursing home for a loved one can feel overwhelming, but the team here has been supportive from day one. The admissions process was straightforward, and the staff took time to explain everything thoroughly.
Julie McKinney
Apr 2026
Excellent facility! The administrator Vickie is amazing.
Amy Sutliff
Apr 2026
GREAT team, lead by a superior administrator.
Michelle Sharpe
Apr 2026
This facility is amazing!!! Vicky Kirkemier is an amazing administrator!!!
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 11, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 11, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 11, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 11, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity B of L: potential for minimal harm, patternCorrected Sep 11, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Superior Health and Rehab offers Skilled Nursing / Long Term Care.
Superior Health and Rehab has not published its pricing. For context, communities in Conway that publish rates start around $3,800 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Superior Health and Rehab is located at 625 Tommy Lewis Dr in Conway, Arkansas.
Reviews for Superior Health and Rehab are sharply divided: many families praise the administrator and nursing staff for compassionate, attentive care, while a substantial number of others describe serious lapses in basic care such as delayed call-light response, missed feedings, and unaddressed medical issues. The facility appears inconsistent, with experiences ranging from 'best rehab I've ever seen' to accounts of neglect leading to hospital transfers.
Superior Health and Rehab had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Superior Health and Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Skilled Nursing / Long Term Care
Home care agencies serving Conway bring help to the house: daily living, companionship, and respite for family caregivers.
