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Superior Health and Rehab

625 Tommy Lewis Dr

3.7(122 ratings)· Conway average: 3.9

Superior Health and Rehab — photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
118
Care setting
Skilled nursing with short-term rehab stays
Respite care
Offers short-term respite stays via hospice
COVID isolation care
Had a separate COVID unit for isolation

What Families Think

Reviews for Superior Health and Rehab are sharply divided: many families praise the administrator and nursing staff for compassionate, attentive care, while a substantial number of others describe serious lapses in basic care such as delayed call-light response, missed feedings, and unaddressed medical issues. The facility appears inconsistent, with experiences ranging from 'best rehab I've ever seen' to accounts of neglect leading to hospital transfers.

The Good

  • Administrator frequently praised by name for leadership
  • Nurses and CNAs described as caring and attentive
  • Clean, well-maintained, hotel-like appearance
  • Hot meals delivered to rooms when needed
  • Responsive business office for insurance and billing questions
  • Staff communicate medication and therapy changes to families

The Bad

  • Multiple reports of call lights unanswered for 30-60+ minutes
  • Several accounts of residents left in soiled or wet clothing/diapers
  • Multiple reviewers describe understaffing affecting feeding and hygiene assistance
  • Several complaints about inconsistent or inadequate rehab therapy
  • More than one report of medication errors or missed doses
  • Some reviewers describe rude or dismissive nursing and management staff

AI-generated from reviews and community data.

About Superior Health and Rehab

Superior Health & Rehab is a skilled nursing and rehabilitation facility located in Conway, Arkansas. The community provides care focused on comfort and individualized attention, with experienced health professionals supporting residents' specific needs.

The facility emphasizes helping residents maintain independence while assisting with health care needs and, when possible, supporting their return home. The environment is designed to prioritize comfort and convenience for all residents.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 122 ratings combined

3.7★ on Google (122)

Brad and Amy

May 2026

via Google

They talked a good talk when we interviewed for our elderly mother to rehab there but the care was subpar. Getting information about my mother’s care was next to impossible. When discharge came they gave us the patient from the next room’s medication instead of my mother’s medication. Let’s just say I am glad she is back home and ever needs rehab care again it will not be at Superior!!!

Chelsea Patton

May 2026

via Google

This facility has exceeded our expectations in many ways. Choosing a nursing home for a loved one can feel overwhelming, but the team here has been supportive from day one. The admissions process was straightforward, and the staff took time to explain everything thoroughly.

Julie McKinney

Apr 2026

via Google

Excellent facility! The administrator Vickie is amazing.

Amy Sutliff

Apr 2026

via Google

GREAT team, lead by a superior administrator.

Michelle Sharpe

Apr 2026

via Google

This facility is amazing!!! Vicky Kirkemier is an amazing administrator!!!

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Frequently Asked Questions

What types of care does Superior Health and Rehab offer?

Superior Health and Rehab offers Skilled Nursing / Long Term Care.

Where is Superior Health and Rehab located?

Superior Health and Rehab is located at 625 Tommy Lewis Dr in Conway, Arkansas.

What do families say about Superior Health and Rehab?

Reviews for Superior Health and Rehab are sharply divided: many families praise the administrator and nursing staff for compassionate, attentive care, while a substantial number of others describe serious lapses in basic care such as delayed call-light response, missed feedings, and unaddressed medical issues. The facility appears inconsistent, with experiences ranging from 'best rehab I've ever seen' to accounts of neglect leading to hospital transfers.

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Nearby Communities

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