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HomeTowne at Conway

1750 Village Commons Dr

3.9(70 ratings)· Conway average: 4.3

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HomeTowne at Conway, photo 11 / 6

Quick Facts

Housing assistance
Accepts Section 8 housing vouchers
Security setup
Gated community entrance for residents
Living requirement
Designed for seniors who live independently

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe HomeTowne at Conway as a quiet, gated independent living community where long-term residents often praise the on-site managers by name and feel it's a safe, affordable option for older adults who can live on their own. At the same time, a notable number of reviews describe serious maintenance breakdowns—broken elevators, months without air conditioning, slow water-damage repairs—and frequent turnover in management and ownership.

What reviewers praise

  • Property managers (Tammie, Brittney, Patricia) praised by name repeatedly
  • Residents report feeling safe and at home for years
  • Frequent social activities and friendly resident community
  • Well-maintained landscaping and grounds noted by several
  • Considered a good fit for independent seniors, not a nursing home

What reviewers flag

  • Multiple reports of the security gate being broken or left unlocked
  • Several accounts of slow or poor maintenance response, including a year-long dishwasher repair
  • One report of a broken elevator forcing a chemo patient to use stairs for days
  • Repeated management/ownership turnover cited as disruptive by several reviewers
  • One report of weeks without air conditioning affecting multiple residents

AI-generated from reviews and community data.

HomeTowne at Conway is a senior living community in Conway, Arkansas offering Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 70 reviews.

About HomeTowne at Conway

HomeTowne at Conway is an independent living community in Conway, Arkansas, designed for older adults who can live independently. The community houses residents in apartment-style units and maintains common areas for gatherings and activities.

Families describe a community in transition. Early reviews highlight significant maintenance challenges, burst pipes, broken air conditioning units left unrepaired for weeks, non-functional elevators, and a disabled security gate, along with staff turnover and communication issues. However, more recent reviews reflect meaningful change under new ownership and management, with families noting improved property conditions, more responsive staff, and a friendlier atmosphere. One resident who lived here four years observed, "The staff we have now cares about the residents and take care of the complex." Residents consistently mention abundant activities, pet-friendly policies, and well-lit grounds; some note social dynamics include occasional gossip among residents, though most describe the community as peaceful and quiet.

The community holds a 3.9 out of 5 rating across 71 Google reviews. Current and prospective residents should factor in the documented history of maintenance responsiveness issues and verify that repairs, especially critical systems like air conditioning and elevators, are completed promptly before moving in.

Types of Care at HomeTowne at Conway

Independent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • Gathering / Activity Spaces
  • Housekeeping
  • Outdoor Patio
  • Pet Friendly
  • Security

Activities

  • Social Activities

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Reviews of HomeTowne at Conway

3.9overall · 70 ratings combined

3.9★ on Google (70)

Annette Shaffer

Mar 2026

via Google ↗ · Report

My mom loves it there . It's good that it is one of the few 55 / Senior living places around that doesn't feel like a nursing home . The Grounds people are always willing to be helpful when they can be

Daisie Mac

Sep 2025

via Google ↗ · Report

The new owners and managers seem to really know what they are doing and seem to really care about the property and residents. I have seen a huge difference not only property but with the residents. They seem to be happier and more involved in their community.

Big Daddy

Mar 2025

via Google ↗ · Report

I have called for weeks and Daisie was beyond rude and she just called back with a new attitude saying they are getting new owners and management which Tammie was the ONLY reason Id been calling for my mom. will now have to start the search over. Do not come here

Teresa Crawford

Jan 2025

via Google ↗ · Report

The on premise manager is very approachable and takes time to hear each of my concerns. However, my first year here was not a pleasant experience due to water pipes bursting and the water damage repairs took an extremely long time to repair. As I was told it was because maintenance was severely lacking. All that may have been accurate; but that issue should have been addressed immediately instead of letting it go on for so long. I was without a functioning dishwasher for a whole year.<br>As far as my neighbors there are good authentic people and there is a “click” here of which gossip and find fault with others of which they truly do not even know. So I deliberately stay to myself and choose not to participate in any of the social interactions.<br>Over all I see the maintenance is slowly improving.<br>After some deep consideration I would like to add this amendment: I’m beginning to settle in better here and Tammi, the on premise manager makes every effort in attempting to meeting your needs. But I realize sometimes it’s beyond her ability to do so. I’m also beginning to understand that senior citizens can be a difficult group of people. So it’s a combination of issues here.<br>I will give Hometowne a four star rating and give the residents two star rating.

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Near Conway, independent living usually runs $1,800 to $2,600 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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Frequently Asked Questions

What types of care does HomeTowne at Conway offer?

HomeTowne at Conway offers Independent Living.

How much does HomeTowne at Conway cost?

HomeTowne at Conway has not published its pricing. For context, communities in Conway that publish rates start around $3,850 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Is HomeTowne at Conway pet friendly?

Yes. HomeTowne at Conway lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is HomeTowne at Conway located?

HomeTowne at Conway is located at 1750 Village Commons Dr in Conway, Arkansas.

What do families say about HomeTowne at Conway?

HomeTowne at Conway carries a 3.9 out of 5 rating from 70 Google reviews. Reviewers describe HomeTowne at Conway as a quiet, gated independent living community where long-term residents often praise the on-site managers by name and feel it's a safe, affordable option for older adults who can live on their own. At the same time, a notable number of reviews describe serious maintenance breakdowns—broken elevators, months without air conditioning, slow water-damage repairs—and frequent turnover in management and ownership. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit HomeTowne at Conway?

Submit the Request Information form on this page, or contact HomeTowne at Conway directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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