4.6(20 ratings)· Reno average: 4.3
1 / 6Summerset Senior Living, Reno draws strong praise from families for its attentive, long-tenured staff and its memory care program, with many reviewers highlighting specific directors and caregivers by name. A few reviewers describe difficulties reaching management when problems arose, particularly around call lights and follow-up communication.
AI-generated from reviews and community data.
Summerset Senior Living, Reno - Memory Care and Adaptive Care is a senior living community in Reno, Nevada offering Memory Care and Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 20 reviews.
Summerset Senior Living in Reno, Nevada is an assisted living community offering memory care and adaptive care services. The facility accommodates residents requiring help with daily activities and specialized memory support.
Families consistently praise the staff's attentiveness and warmth. Multiple reviews highlight that caregivers know residents by name and remain engaged throughout the day, one family noted the memory care director "gets down to their level where they can see and hear her with warm touch." The physical environment receives frequent mention: murals, a bird aviary, putting green, and outdoor patio spaces create an inviting atmosphere that families say helps residents feel more connected to community life and activity.
Activities and social engagement stand out in reviews. Families report their loved ones have access to consistent programming that keeps residents entertained and less isolated, with some noting improved eating and mood after arrival. Leadership responsiveness varies in family experiences; some report directors are prompt and willing to discuss concerns, while others describe communication challenges.
Summerset holds a 4.6/5 rating across 20 Google reviews. While the vast majority report positive experiences with care quality and environment, a small number of families describe staffing concerns or administrative responsiveness issues, suggesting experiences may differ by timing or individual circumstances.
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Help Me Choose4.6overall · 20 ratings combined
4.6★ on Google (20)
Kathy Schultz
Mar 2026
My mom is a new resident at Summerset Adaptive care. So far, everything has been great. The staff is extremely friendly and attentive. The accommodations are very nice. They have a lot of activities that she can be involved in. I am glad I chose this place.
Kathryn Milone
Mar 2026
The memory care director Tonya is both professional and loving with her residents. I’ve watched her provide comfort and care to her residents- getting down to their level where they can see and hear her with warm touch, to immediately moving into the dining area to help cut residents’ food, to answering and being present for nurses as they visit their patients. She consistently goes above and beyond for her residents and staff with an inherent work ethic that can’t be taught; and compassion that shines from within. Refreshing to see such a hands-on and caring director.
Tim Patton
Jan 2026
Summerset Memory care was a great place for both of my parents. Jesse and his entire staff are very friendly and everybody that works there knows the residents by their names! They are excellent caregivers. We never had any complaints while my parents were being taken care of there thru to their passing. They have lots of activities for the residents to keep them busy and entertained! We recommend Summerset to everyone!
Robert Terlizzi
Mar 2025
We moved my father into Summerset assisted living The first week of January 2025. This had been after a trying ordeal and a lot of family issues where he ended up needing assisted living. So we moved him across country from the city he spent 70+ years in, which, of course, was a huge change. He moved across country to be closer to his grandchildren, and be able to experience the rest of his life in a much warmer climate. Not only was this the right choice, it was the right place to bring him. He has been thriving at Summerset since he got there. In the last 2 1/2 months He went from needing the highest level of assistance, to now needing their level three care. I can’t speak highly enough about the staff, and everyone who has now become a new part of his life. I’ve also been able to hang out with my father for the first time on a weekly basis since I moved away back in 1990. It’s been a change for both of us, His grandchildren, love to see him, And he keeps getting stronger every week.<br><br>If you are looking for a place to trust that your family members will be taken care of and cared for, I cannot speak highly enough about this team or this Organization.<br><br>It starts at the top, the administrators care, the support staff care, the partnerships they have built to work with to deliver other services are fantastic, and all the hands on staff have been amazing.<br><br>Here’s to the next several years of partnering together, and making my dad’s life better.
Laura Cueto
Feb 2025
I moved my mom from a very expensive residence in Los Altos. The cost for the place was extremely high, it was where she was happy living until her memory began to fail. They moved her into a 'skilled nursing' facility on the campus that was just horrible. I had to move her out, and wanted her closer to home so I could be with her and watch her care.<br><br>After visiting all the memory care and assisted living facilities, in Reno, I found Summerset to be the best place for my mother. The atmosphere was relaxing, and the staff were amazing!<br>In the time my mother was living there, I met so many wonderful people, residents, their family, and staff. It was like a large family.<br>When I needed something for my mom, it didn't matter what time day or night, I could send a text to one of the management team and they would take care of it.<br>When I visited, I would hear stories of fun things my mother did while I was away. Everyone knew me and who my mom was. I always felt welcomed.<br>We did regular visits and pop in visits, mom was always clean and dressed when we got there. She was happy there. Some meals she liked better than others, she had her favorite staff and would point them out. As her memory failed, she would do some silly stuff, the staff would roll with it, treat her with kindness and respect, and help her by guiding her in another direction.<br><br>The care at Summerset was far above the care she received in the 'millionaire's paradise' in the Bay Area. Summerset staff care and that makes a difference. Those that don't care, didn't seem to stay very long.<br><br>When the time came for my mom to be on Hospice, and her life was ending, Summerset had a respite room available for family. I couldn't bring myself to leave my mother, and they let me stay in her room, offering me anything I might need.<br>Some of the staff would console me when no other family was near, one nurse stayed by my side and held me as I cried.<br>My mother passed peacefully, many staff members came by and gave condolences and fond memories.<br>I never felt a sense of urgency to leave, or move mom's things out.<br>When we drove away for the last time, I felt so much gratitude for the team at Summerset.<br>If you have to move a loved one into memory care, I would suggest Summerset. Because they care, they will do their best to fix anything that you find upsetting for your loved one. No place is perfect, but this place tries hard to do what is best for their residents.
Summerset Senior Living, Reno - Memory Care and Adaptive Care offers Assisted Living and Memory Care.
Yes. Summerset Senior Living, Reno - Memory Care and Adaptive Care lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Summerset Senior Living, Reno - Memory Care and Adaptive Care is located at 6205 Sharlands Ave. in Reno, Nevada.
Summerset Senior Living, Reno draws strong praise from families for its attentive, long-tenured staff and its memory care program, with many reviewers highlighting specific directors and caregivers by name. A few reviewers describe difficulties reaching management when problems arose, particularly around call lights and follow-up communication.
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