MyLivingChoice

Summer Hill

165 SW 6th Ave

3.7(11 ratings)· Oak Harbor average: 4.5

Summer Hill, photo 1

Quick Facts

Total units
93
Licensed capacity
93 residents

California CDSS

Ownership change
Changed ownership around April/May 2023
Staffing ratio
Reported 1 CNA for 45 residents
Stay type
Some residents stay for short-term recovery

What Families Think

Reviews for Summer Hill are sharply divided: some families praise the warmth and dedication of specific staff members and the overall quality of care, while others report serious concerns about understaffing, slow response times, and declines in service following a 2023 ownership change.

The Good

  • Staff praised by name for warmth and dedication
  • One reviewer called nursing and care staff attentive and thorough
  • Dining and housekeeping described as flexible and clean
  • Maintenance team keeps building and grounds well-kept

The Bad

  • Multiple reports of understaffing and slow response to call requests
  • One reviewer cited 45 residents with only one CNA/med tech
  • Ownership change in 2023 brought menu cutbacks and full staff turnover
  • Aging single-pane windows and noisy HVAC units noted

AI-generated from reviews and community data.

Summer Hill is a senior living community in Oak Harbor, Washington offering Assisted Living. Families rate it 3.7 out of 5 across 11 reviews.

About Summer Hill

Summer Hill Assisted Living in Oak Harbor, Washington provides assisted living services with a focus on supporting residents who need help with daily tasks while maintaining independence and comfort. The community addresses a range of care needs, from housekeeping assistance to help with medication management and personal care such as getting dressed.

The community emphasizes a holistic approach to care and services, tailoring support to individual resident needs. Staff are available to assist with the daily activities that allow residents to enjoy a carefree lifestyle while receiving the security and support they require.

Types of Care at Summer Hill

Assisted Living

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Reviews of Summer Hill

3.7overall · 11 ratings combined

3.7★ on Google (11)

Shawnee

Nov 2024

via Google

I cannot thank Alycia and Sandy enough!! They provided such a warm and welcoming experience for a special individual I was assisting to find a place she could call home. I know my team will continue to work with these ladies! I want to give Sandy a special thank you for going above and beyond! You are truly amazing! 👏 👏 👏 Not all Super Heroes wear capes!!

Joel Elliott

May 2024

via Google

I can't say enough about the quality of this facility, from every aspect you can name. The nursing and care staff is attentive, involved, and thorough. The dining staff is flexible, efficient, and steady as a rock. The administrative team truly makes sure our residents are treated with dignity, respect, and everyone gets a chance to live in a nice home. Houseeping makes sure that your mom or dad aren't staying in a room, but its a clean and comfortable home. Jerry and his maintenance team make sure the building is entirely safe, and the grounds are looking exemplary. I wouldn't hesitate to move a family member here, and neither should you!

Somamary Jackson

Aug 2023

via Google

This facility has changed ownership approximately April/ May 2023. There have been many cut backs in menu options, as well as a complete staff turnover, most residents are dissatisfied. & researching their options. The building still has single pane aluminum framed windows, with in efficient noisy heat/ ac units. The new owners have other ‘facilities’ out of the area, initially claimed they would make improvements but so far there have only been cut backs in service & quality. FYI - the picture posted was taken at least 2 years ago. ( caption says it was posted 4 days ago).

Thea Jamison

Sep 2021

via Google

Not good at caring for residents, not enough people to care for them. Their are 45residents with only 1 CNA/ Med Tech. Some needs to be in a Nursing facility where they can get the proper care they need.

Michelle Virata

Dec 2019

via Google

My mom had nothing but problems it seemed during her month of recovery there. She would call to receive assistance in using the bathroom and MAYBE would get help within the hour. Even on her last day there as she calls for help she does nothing but sit and wait for staff to get to her. She was told there are other people to take care of she she has to wait.🤔 When staff needs to use the bathroom maybe they should try holding it for more than an hour each time and see how they like it!! 🙄 She was put to bed early one night (by 7:30) because the girls coming on shift supposedly couldn’t lift her (and she’s not very big at all!) So when I’m told that by her - my first thought is... why on earth are they working there??? If the place is that hard up on getting good staff with efficient coverage so people truly can be tended to then maybe they should figure out how to make that happen! I feel like they are understaffed and I feel like that’s not okay when dealing with older people who truly need care and when it’s costing over thousands of their money. They truly deserve better care that that! I wouldn’t recommend this place to anyone and I am truly sad my mom had to go through that. At the time she didn’t have a lot of options but if ever assistance is needed again we will seek it elsewhere.

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Frequently Asked Questions

What types of care does Summer Hill offer?

Summer Hill offers Assisted Living.

Where is Summer Hill located?

Summer Hill is located at 165 SW 6th Ave in Oak Harbor, Washington.

What do families say about Summer Hill?

Reviews for Summer Hill are sharply divided: some families praise the warmth and dedication of specific staff members and the overall quality of care, while others report serious concerns about understaffing, slow response times, and declines in service following a 2023 ownership change.

How can families visit Summer Hill?

Submit the Request Information form on this page to connect with Summer Hill and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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