Denny
Jul 2026
This facility houses my mother. The staff there are great and caring. I would recommend highly.
1 / 5Quick Facts
- Total units
- 150
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 150
- Inspections
- View history (24 citations)
- Specialized care
- Offers tracheotomy care for complex medical needs
- Rehab setup
- Dedicated Transitional Care Unit with private rooms
- Resident advocacy
- Free long-term care ombudsman support available
CMS Care Compare
What Families Think
Reviewers consistently praise the therapy team and administrative staff at Sugar Land Health Care Center for compassionate support during rehabilitation stays, especially after strokes. However, several reviews raise concerns about inconsistent nursing attentiveness, hygiene care, and dietary accommodations, and one troubling report describes a resident left unattended during an off-site medical appointment.
The Good
- Therapy staff praised as caring and effective
- Administrator and business office staff highly supportive
- Helped resident recover mobility after stroke
- Welcoming, well-maintained facility atmosphere
The Bad
- One reviewer reported inconsistent nursing attentiveness and slow response times
- One report of hygiene needs being neglected for days
- Food not tailored to dietary needs like diabetes
- One report describes a resident left unattended during an outside appointment
AI-generated from reviews and community data.
Sugar Land Health Care Center is a senior living community in Sugar Land, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 144 reviews.
About Sugar Land Health Care Center
Sugar Land Health Care Center is a skilled nursing facility offering rehabilitation, memory care, and long-term care services in Sugar Land, Texas. The community provides short-term transitional care and longer-term residential services with a focus on dignity, safety, and independence.
The facility offers specialty programs including rehabilitation, memory care, wound care, and tracheotomy care. A dedicated Transitional Care Unit features private rooms and state-of-the-art rehabilitation services. Therapy services include physical therapy designed to improve mobility and independence, speech therapy addressing speaking, listening, reading, writing, and problem-solving, and customized stroke rehabilitation to help residents relearn skills lost from stroke events.
Additional services include individualized nutritional assessments for each resident and support from a long-term care ombudsman available at no charge to help resolve any resident concerns confidentially.
Types of Care at Sugar Land Health Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sugar Land Health Care Center
4overall · 144 ratings combined
4★ on Google (144)
Right ON Tyme Notary Signing Services, LLC Harris
Jun 2026
I recently had the opportunity to visit and was impressed by how welcoming and wellmaintained everything was. The staff was professional, friendly, and attentive. A special thank you to Sharonda, the Business Office Manager, who was incredibly kind, accommodating, and helpful during my visit. Her professionalism and warm demeanor made a lasting impression. I visit many senior living and healthcare facilities throughout the Houston area, and it's always refreshing to see a team that genuinely cares about creating a positive experience for residents, families, and visitors. Thank you for the warm welcome
salman taslim
May 2026
I was very pleased with Sugar Land Health Care Center. A relative of mine stayed there for six weeks, and I visited daily during that time. The staff was very competent, caring, and professional. They took excellent care of the patients and were always attentive and supportive.<br><br>I was especially impressed by how helpful and caring both the office staff and the nursing staff were throughout the stay. Everyone treated us with kindness and respect. I highly recommend this facility to anyone looking for quality care for their loved ones.
Ashlin Klemme
May 2026
This facility was incredibly disappointing. The only positive part of my loved one’s stay was their interaction with therapy. The therapists were very caring and brought a bright part to the day. The food is not catered to your loved one’s dietary needs - especially those with diabetes. The nurses are hit and miss, and like many others said act like they are being forced to come and help those on their shifts. Most sitting around watching videos while your loved one is clicking a button for assistance. We even experienced a worker toss water on the bathroom floor 2 days in a row because they were too lazy to place it in the sink or trash. Thankfully, that matter was addressed promptly after speaking with the appropriate people. Aside from that, nurses are quick to say your loved one is “refusing” things, such as basic hygiene. Had I not been there daily, asking for my loved one to get bathed, it likely would have continued. 5 days and 3 prompt calls later, this was addressed - but should not have gone on that long. If you place your loved one in the facility I highly encourage you to ensure and follow up that they are receiving proper care. Do not just assume they are being taken care of.
Margie Calo
May 2026
My husband was here for therapy form stroke. At first he was not doing too well and insurance discharged us . The therapist continued working with him and now he has gotten better. The staff here is very good patient and helpful. The administrator, Bernadette Staples, go out of her way to help families and explain insurance and financials. Sharonda in business office has been very patient with me with long term care insurance and Medicaid pending. The team here has truly helped and supported me to navigate my husbands care. I would highly recommend this facility. Just remember they can only do so much as insurance is the one who can tell them. So pls as a family member and love one know your benefits ahead of time! It is so frustrating working with insurance. Be prepared that not everything will be covered by insurance. Even if you have long term care insurance.
Government Inspection History
6 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 17, 2025Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 10, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2026
May 27, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 3, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 3, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 3, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Mar 7, 2024Fire Safety StandardHealth Standard5 citations
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Aug 22, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 21, 2023
Aug 16, 2023Health Complaint2 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Jan 26, 2023Fire Safety StandardHealth Standard7 citations
Provide enough food/fluids to maintain a resident's health.
Severity K of L: immediate jeopardy, patternCorrected Jan 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Jan 26, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 26, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Sugar Land Health Care Center offer?
Sugar Land Health Care Center offers Skilled Nursing / Long Term Care.
Where is Sugar Land Health Care Center located?
Sugar Land Health Care Center is located at 333 Matlage Way in Sugar Land, Texas.
What do families say about Sugar Land Health Care Center?
Reviewers consistently praise the therapy team and administrative staff at Sugar Land Health Care Center for compassionate support during rehabilitation stays, especially after strokes. However, several reviews raise concerns about inconsistent nursing attentiveness, hygiene care, and dietary accommodations, and one troubling report describes a resident left unattended during an off-site medical appointment.
How did Sugar Land Health Care Center do on recent health and safety inspections?
Sugar Land Health Care Center had 6 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Sugar Land Health Care Center?
Submit the Request Information form on this page to connect with Sugar Land Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sugar Land Health Care Center? Claim this listing to update photos, pricing, and details. It's free.
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