Stonehaven Assisted Living

3.3(7 ratings)

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Quick Facts

Starting price: $3,600/mo
Total units: 60
Year opened: 2007
Care Level: Level II licensed assisted living community
Nursing Coverage: 24-hour licensed nursing staff on-site

What Families Think

Reviews of Stonehaven are mixed, with some families praising a warm, homey atmosphere and caring staff, while others report serious issues with billing accuracy, cleanliness at move-in, and a decline in care quality tied to leadership turnover. Several reviewers who initially had positive experiences later described unresponsive management and unresolved concerns after key staff departures.

The Good

Warm, homey feel praised by multiple reviewers
Staff described as caring and responsive
Residents described as active and engaged
Positive feedback on food quality
24-hour licensed nursing staff on-site

The Bad

One report of an unclean room and billing/withdrawal errors at move-in
Multiple reports of care quality declining after management turnover
One report of unanswered requests for medical records under valid POA
One report of increased falls and unanswered questions in memory care

AI-generated from reviews and community data.

About Stonehaven Assisted Living

Based in Dallas, Cornerstone Senior Living owns and operates eight senior assisted living communities located in Arkansas, Tennessee, and Texas. While our communities may have different names, our staff shares the same passion for providing the highest quality of care and making a difference in the lives of those we serve.

Whether your search for care and support is prompted by a serious medical condition or the desire for a lifestyle change, we understand selecting care for yourself or an aging loved one is a complex and personal choice.

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Reviews

3.3overall · 7 ratings combined

3.3★ on Google (7)

Natalie Martin

Mar 2024

via Google ↗

Stonehaven has wonderful and caring staff with a huge heart for their residents!

Earl McCauley

Oct 2023

via Google ↗

UPDATE. My initial review was 5 stars, and this was when Lisa Wallace was the Executive Director. Lisa was EXCEPTIONAL by every metric, a solid 5-out-of-5!! Her last day at this Maumelle location was Friday, December 17, 2021. Our dad continued to live here afterwards, but the place suddenly went downhill. Turnover was high, quality of care declined and repeated requests for basic nursing care information went unanswered for months. We became so dissatisfied we HAD to move our dad elsewhere. Keinona Davis, the Business Office Manager, had the longest tenure of those we interacted with. After Lisa moved on , Keinona was the only one we could count on who was always nice and responsive. I would definitely NOT recommend this place whatsoever. ============================================== INITIAL REVIEW We are totally pleased with Stonehaven. The facility has a warm, homey feel and the staff is quite friendly and very responsive to our requests. Lisa in particular is awesome. She does a great job communicating regular updates to family. Whenever I call, she takes time to talk, and I never feel rushed to end the call. I appreciate her approach to residents' concerns; she takes them seriously and is thorough addressing them. Nona is good, too. Whenever I call with a question or a request, she's so courteous on the phone and responds in a positive manner. They have a great team. Keep up the great work!

Laurie Dalton

May 2023

via Google ↗

On the day my mom was to move in and I made the prorated April 2023 payment, the room had not been cleaned. Sawdust in the bathroom floor, trash in the kitchen floor, spills in the refrigerator, pee on the toilet seat, etc. Sales Director said all would be cleaned that day but it was not. Since I was moving my mom from rehab, I had to clean the room myself. I set up automatic payments to start May 1. Stonehaven withdrew from my mom's account the full May payment on May 2 and again May 5. I've been trying since then to get their May 5 withdrawal error corrected ever since.

L pittman

Apr 2022

via Google ↗

Both my elderly inlaws were here for several years. No problems until management changed and 1 of them was moved to the "memory care wing." I didn't observe a higher level of care there. In fact, there were more than a few falls and unanswered questions. My hubby had healthcare POA and requested records (with correct Arkansas state form). Sent it certified, so they got it.. never heard a word from them. Months went by.. They acted defensive that we where even asking for them. Both residents are deceased now, but this is just our experience with stonehaven.

Senior Living Solutions

Oct 2019

via Google ↗

The employees all seem very happy and caring. This results in happy residents who are active and engaged. Overall, a very pleasant environment. Good food too.

Frequently Asked Questions

How much does Stonehaven Assisted Living cost?

Published pricing at Stonehaven Assisted Living starts around $3,600 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Where is Stonehaven Assisted Living located?

Stonehaven Assisted Living is located at 101 Olympia Dr in Maumelle, Arkansas.

What do families say about Stonehaven Assisted Living?

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