John Evans
Jul 2026
It’s like they r trying tb bad. I deserve better treatment
1 / 5Quick Facts
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 70
- Inspections
- View history (26 citations)
- Daily living practice space
- On-site kitchen and bathroom for skill practice
- Room setup
- Private rooms with showers for all residents
- Outdoor access
- Enclosed courtyard with gazebo and walking path
- Therapy services
- On-site physical, occupational, and speech therapy
CMS Care Compare
What Families Think
Reviews for The Lakes at Maumelle are sharply divided: many families and staff praise the rehab and therapy team, admissions support, and a welcoming atmosphere, while a large number of other reviewers report serious concerns about nursing care, cleanliness, communication, and even allegations of neglect or abuse. Google ratings reflect this split, with numerous 5-star and 1-star reviews rather than a consistent middle ground.
The Good
- Rehab and physical therapy team frequently praised
- Admissions staff described as caring and helpful
- Some reviewers call rooms clean and tidy
- Private rooms with showers for residents
- On-site kitchen/bathroom to practice daily living skills
The Bad
- Multiple reports of neglectful or lackluster nursing care
- Several reviewers describe unclean or unsanitary conditions
- Communication with clinical staff described as difficult
- One report of medication errors and understaffed CNA support
- Serious allegations of abuse and injury in some reviews
AI-generated from reviews and community data.
The Lakes at Maumelle Health and Rehab is a senior living community in Maumelle, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 47 reviews.
About The Lakes at Maumelle Health and Rehab
The Lakes at Maumelle Health and Rehab is a skilled nursing community in Maumelle, Arkansas, offering care for both short-term rehabilitation residents and those needing long-term care. The community is designed to provide a safe, comfortable environment where residents feel valued and supported.
Residents have access to private rooms with showers, available to both short-term rehab and long-term care residents. Day space is located off of each hall for both resident groups, offering convenient common areas throughout the community. A large communal dining space supports an engaging meal service, and the entry features a fireplace as part of the community's welcoming atmosphere.
A registered dietitian develops menus intended to create a home-like dining experience. Rehabilitation services include physical therapy, occupational therapy, and speech therapy, tailored to help residents recover and transition. A full kitchen and bathroom are available on-site to help residents practice daily living skills before returning home.
Outdoor amenities include an enclosed courtyard with a gazebo and a concrete walking path, giving residents a secure space to spend time outside.
Types of Care at The Lakes at Maumelle Health and Rehab
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Lakes at Maumelle Health and Rehab
3.2overall · 48 ratings combined
3.2★ on Google (47) · 1★ on Yelp (1) · Yelp page ↗
Flacco Ohno
Jul 2026
Great facility with caring staff
Josie Burnes
Jun 2026
Great facility!
Boswana
Jun 2026
A great place to put your love one if you need. Everyone so nice and caring.
Mya Little
May 2026
Terrible place, it’s dirty and you should not send loved ones there. Please find another space. A family member went and was horrified by the conditions.
Government Inspection History
5 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 25, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2025
Jun 5, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Nov 29, 2023Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023
Nov 9, 2023Health Complaint1 citation
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023
Jun 29, 2023Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Lakes at Maumelle Health and Rehab offer?
The Lakes at Maumelle Health and Rehab offers Skilled Nursing / Long Term Care.
Where is The Lakes at Maumelle Health and Rehab located?
The Lakes at Maumelle Health and Rehab is located at 103 Alexandria Drive in Maumelle, Arkansas.
What do families say about The Lakes at Maumelle Health and Rehab?
Reviews for The Lakes at Maumelle are sharply divided: many families and staff praise the rehab and therapy team, admissions support, and a welcoming atmosphere, while a large number of other reviewers report serious concerns about nursing care, cleanliness, communication, and even allegations of neglect or abuse. Google ratings reflect this split, with numerous 5-star and 1-star reviews rather than a consistent middle ground.
How did The Lakes at Maumelle Health and Rehab do on recent health and safety inspections?
The Lakes at Maumelle Health and Rehab had 5 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Lakes at Maumelle Health and Rehab?
Submit the Request Information form on this page to connect with The Lakes at Maumelle Health and Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Lakes at Maumelle Health and Rehab? Claim this listing to update photos, pricing, and details. It's free.
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