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Stonebrook Health And Rehabilitation

350 De Soto Drive

4(84 ratings)· Los Gatos average: 4.1

Stonebrook Health And Rehabilitation, photo 11 / 5

Quick Facts

Total units
73
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
73

What Families Think

Reviews of Stonebrook are sharply divided: several families praise the physical and occupational therapy team and describe attentive, compassionate nursing care, while others report serious problems with communication, slow response times, and unexplained injuries or missing belongings. The facility is generally described as clean and well-maintained, but experiences with administrative and case-management staff vary widely.

The Good

  • Physical and occupational therapy praised as outstanding
  • Nursing staff described as attentive and compassionate
  • Facility kept clean without typical nursing-home odor
  • Rooms include individual televisions

The Bad

  • One report of very long call-button wait times
  • One report of unexplained injuries and missing belongings
  • One report of poor communication around discharge process
  • Communication between staff and families cited as inconsistent

AI-generated from reviews and community data.

Stonebrook Health And Rehabilitation is a senior living community in Los Gatos, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Cable or Satellite TV. Families rate it 4.0 out of 5 across 84 reviews.

About Stonebrook Health And Rehabilitation

Stonebrook Health and Rehabilitation is a skilled nursing facility located in Los Gatos, California, providing rehabilitation services and nursing care to patients recovering from illness or surgery.

The facility offers professionally trained staff committed to creating a safe and therapeutic environment. The community focuses on helping patients gain independence and return home, with rehabilitation programs tailored to individual recovery needs.

The facility emphasizes cleanliness and comfort, with attention to patient amenities including individual rooms with televisions and accessible nursing support. Staff members are described as welcoming and attentive to patient and family needs throughout the care process.

Types of Care at Stonebrook Health And Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Stonebrook Health And Rehabilitation

4overall · 84 ratings combined

4★ on Google (84)

Adrienne Ericsson

Jun 2026

via Google

My mother-in-law spent several weeks at Stonebrook Health and Rehabilitation Hospital in Los Gatos, and we could not be more grateful for the care she received. From the moment she arrived, the staff was attentive, compassionate, and truly committed to her recovery and well-being. The nursing team was exceptional—always responsive, patient, and kind. They took the time to explain everything clearly and made sure she was comfortable at all times. The therapists were equally impressive, creating a thoughtful rehabilitation plan and encouraging her progress every step of the way. What stood out most was the genuine warmth of everyone at the facility. It never felt like just a job to them—they treated my mother-in-law with dignity, respect, and personal attention, which gave our family great peace of mind. The facility itself was clean, well-maintained, and welcoming. Overall, our experience exceeded expectations, and we would highly recommend Stonebrook to anyone needing skilled nursing or rehabilitation care.

Delora

Apr 2026

via Google

Their PT and OT are outstanding. They are very knowledgeable. They can explain muscle movement etc. instead of giving you exercises from a random list as is the case in many other facilities. Anyone who is sent to Stonebrook should consider themselves fortunate. Also, their residence facilities do not have the typical smell of so many of these places.

Lynn Walker

Feb 2026

via Google

It is with a heavy heart I post this review. There are some very good therapists at this facility, nurses and workers who work hard in difficult jobs. But after our family's recent experience at Stonebrook, I feel compelled to give a rating so maybe other families will be spared. My elderly mom was miserable here. Long wait times (sometimes more than an hour) after pushing the button for help was probably her major complaint. After a couple weeks, when Mom no longer needed extra oxygen or a catheter, I sought to get her released. We had received absolutely zero communications from administration, doctor, therapist, no one. I asked a nurse how to get her released, and was directed to case manager Nejat. Nejat gave me some promises but basically said we needed to wait until officials signed her off. Over the course of the next two weeks, I went to Nejat's office three different times, each time more desperate than the last. Mom was in the most miserable state you can imagine, dying a little more in spirit each day. We were desperate to get her home. Despite my pleading, I got nowhere. Nejat promised phone calls with updates, then never called. I can't even describe my anguish on behalf of my poor mom. Ultimately we had to bring in outside help (nursing director from Mom's senior living home) and basically ambush the place to get her out. It felt like she was being held prisoner. This facility seriously needs to re-examine their release policies. No family should have to go through this kind of trauma while seeking the best for their loved ones. It is just cruel.

Jack Bowen

Jan 2026

via Google

My mom is getting really good care. Staff. Very attentive and keeping up with her medication routine. Getting her bathed and fed. It's quite a task running a top-notch facility with so many needs. Impressive. Very clean place and friendly staff. Can't ask for better

REGINA REICHE

Dec 2025

via Google

First of all I came in to visit my mom and she had what looked like a blood blister on her lip and on the same side of her face I saw she had a bruise on her head . Nobody knew anything, nobody saw anything. They tried to say it was a cold sore on her lip, it was definitely not a cold sore. She has never had cold sores. It was more like a blister from a fall or something. I took pictures. Also they lost her glasses never did find them. I brought a suitcase full of clothes for my mom and when we went to leave only very few things were there. Nobody ever knows anything . I would like to know what happened to her clothes? I need reimbursement for all those clothes. That's a lot of money! The one good thing was the physical therapy people were great. The staff needs better communication between them and letting us know what's going on. So much more I could say not enough time .

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Government Inspection History

7 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2026

Dec 29, 2025Health Complaint1 citation
  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 19, 2026

Aug 1, 2025Fire Safety StandardHealth Standard18 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 7, 2025

Jun 4, 2025Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2025

May 30, 2024Fire Safety StandardHealth Standard8 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

Dec 18, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

Aug 6, 2021Fire Safety StandardHealth Standard19 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2021

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Stonebrook Health And Rehabilitation offer?

Stonebrook Health And Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Stonebrook Health And Rehabilitation located?

Stonebrook Health And Rehabilitation is located at 350 De Soto Drive in Los Gatos, California.

What do families say about Stonebrook Health And Rehabilitation?

Reviews of Stonebrook are sharply divided: several families praise the physical and occupational therapy team and describe attentive, compassionate nursing care, while others report serious problems with communication, slow response times, and unexplained injuries or missing belongings. The facility is generally described as clean and well-maintained, but experiences with administrative and case-management staff vary widely.

How did Stonebrook Health And Rehabilitation do on recent health and safety inspections?

Stonebrook Health And Rehabilitation had 7 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Stonebrook Health And Rehabilitation?

Submit the Request Information form on this page to connect with Stonebrook Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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