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Stanleytown Health & Rehabilitation Center

240 Riverside Drive

4.6(425 ratings)

Stanleytown Health & Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
120
Facility size
Licensed for up to 120 residents

What Families Think

Families of residents at Stanleytown Health & Rehabilitation Center generally describe a caring, engaged staff and strong therapy and activities programs, though experiences with daytime nursing staff and meal quality have been mixed. Reviewers highlight specific staff members by name as going above and beyond, while some report communication and responsiveness issues during certain shifts.

The Good

  • Physical and occupational therapy staff praised as attentive
  • Staff described as caring, knowledgeable, and engaged with residents
  • Active social calendar including church services and bingo
  • Overnight nursing staff noted as attentive and responsive
  • Families feel kept informed about their loved ones

The Bad

  • One report of meals served cold and needing reheating
  • One report of long waits for bedpan assistance
  • One report of daytime nursing staff being rude to patients
  • One report of rude interactions with the business office

AI-generated from reviews and community data.

Stanleytown Health & Rehabilitation Center is a senior living community in Bassett, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 425 reviews.

About Stanleytown Health & Rehabilitation Center

Stanleytown Health & Rehabilitation Center is a skilled nursing and long-term care facility in Bassett, Virginia, with a licensed capacity of 120 residents.

Families consistently praise the compassionate, engaged staff who anticipate resident needs and stay communicative with families about care. Activities programming draws particular appreciation, with residents enjoying church services, bingo, and regular social events. Therapy staff, including physical and occupational therapists, are described as excellent and attentive. One family noted staff members "work so hard to keep everyone smiling and engaged in things they love." Meal quality appears variable, some families highlight favorites like potato salad and mac and cheese, while others report dishes served cold and requiring reheating. A small number of reviews flag inconsistency in nursing care between shifts, with some day-shift staff described as less patient than night-shift teams.

The community holds a 4.6-star Google rating across 425 reviews, reflecting predominantly positive family experiences balanced by scattered concerns about food service and daytime staffing consistency.

Types of Care at Stanleytown Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Games
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Stanleytown Health & Rehabilitation Center

4.6overall · 425 ratings combined

4.6★ on Google (425)

Alannah Wolfe

Jun 2026

via Google

Back in 2018, my papa was in yall's care though he was sick. I want to say Thank you to the ones that were really compassionate and took care of him because working as a caregiver is often a different viewpoint as a family member or loved one. Its June 2026 and I was able to visit my great aunt Stella Williams which is long term as well as my great uncle Kenneth though he's in rehab due to foot surgery. I learned while being house keeper in the hospital... not everyone is given credit or appreciated.. so Thank you to those who work in healthcare there

Shirley

May 2026

via Google

Staff are so friendly. I love the Sunday church service and Bingo. I love attending activities with my friends. The food is great especially potato salad and the mac and cheese.

Carol Walker

May 2026

via Google

All meals served cold. Had to be reheated. Physical therapy and Occupational therapy Were awesome, staff was amazing. Compassionate, and picked up on issues before I knew they were happening. Nursing Staff from 7pm to 7am were on top of their game. 7a to 7p were rude, yelled at the patients. I had to wait for 45 minutes for the bedpan and 30 minutes to get off of it. I was told that they start at one end and they get to you when it is your turn. Business office was rude.

Candy Chitwood

Mar 2026

via Google

I love JaWanda, Jimmy and Keyona, they are characters and always keep us going. They have so many fun things for us to do. They work so hard to keep everyone smiling and engaged in things they love. Christie in Therapy is very caring and knowledgeable. There are so many people who I couldn't do without who are so awesome and appreciated Thad, Rebekah, Iesha, Shawn, Patrick, Emily, Rose, and many more I'm sure I'm missing but I love them all.

Lynn Chitwood

Feb 2026

via Google

Stanleytown Healthcare has been very good for my mother. Everyone is very caring, helpful and knowledgeable. They seem to be very good with other residents also. They go above and beyond to help with whatever is needed. You are always able to talk with whomever you need about things and situations. They always keep in touch about my mother and whatever is going on. For anyone that needs care for a loved one, I would highly recommend Stanleytown Health and Rehabilitation.

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Government Inspection History

4 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 18, 2024Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2024

Feb 13, 2024Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024

Apr 13, 2023Fire Safety StandardHealth Standard13 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2023

Nov 19, 2021Fire Safety StandardHealth Standard26 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2022

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2022

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2022

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Provide properly sized and located linen or trash receptacles.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2022

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Stanleytown Health & Rehabilitation Center offer?

Stanleytown Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Stanleytown Health & Rehabilitation Center located?

Stanleytown Health & Rehabilitation Center is located at 240 Riverside Drive in Bassett, Virginia.

What do families say about Stanleytown Health & Rehabilitation Center?

Families of residents at Stanleytown Health & Rehabilitation Center generally describe a caring, engaged staff and strong therapy and activities programs, though experiences with daytime nursing staff and meal quality have been mixed. Reviewers highlight specific staff members by name as going above and beyond, while some report communication and responsiveness issues during certain shifts.

How did Stanleytown Health & Rehabilitation Center do on recent health and safety inspections?

Stanleytown Health & Rehabilitation Center had 4 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Stanleytown Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Stanleytown Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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