MyLivingChoice

St Joseph Chateau

811 North 9th Street

4(30 ratings)· Saint Joseph average: 4.2

St Joseph Chateau, photo 11 / 2

Quick Facts

Total units
69
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
69
Facility size
Licensed for up to 69 residents

What Families Think

St Joseph Chateau is a small skilled nursing and long-term care facility in Saint Joseph, Missouri, rated 4 out of 5 from 30 Google reviews. Most reviewers praise the close-knit staff and family-like atmosphere, though one report raises serious concerns about communication and visitation.

The Good

  • Reviewers describe staff as caring, family-like team
  • Small, clean facility noted by reviewers
  • Residents said to retain independence with support
  • Specific praise for a responsive social services staffer

The Bad

  • One report of being denied visitation and phone contact
  • One report that a death was hidden from family
  • No published pricing information available

AI-generated from reviews and community data.

St Joseph Chateau is a senior living community in Saint Joseph, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 30 reviews.

About St Joseph Chateau

St. Joseph Chateau is a skilled nursing and long-term care facility in Saint Joseph, Missouri, with a licensed capacity of 69 residents. The community provides both nursing care and residential support for seniors requiring medical oversight and daily assistance.

Families and staff consistently praise the facility's small, clean environment and tight-knit team culture. Several reviews highlight how the community balances medical care with resident independence, with one family noting that staff "make residents feel like they still have independence while being fully taken care of." A social services coordinator has been singled out as exceptionally responsive and genuinely invested in resident wellbeing. Staff members themselves describe residents as feeling like family, emphasizing a caring, personal approach to care.

The facility holds a 4 out of 5 Google rating based on 30 reviews. However, one negative review raised serious concerns about visitation restrictions, communication barriers, and family notification practices during a sensitive situation, issues that prospective families may wish to discuss directly with the community.

Types of Care at St Joseph Chateau

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of St Joseph Chateau

4overall · 30 ratings combined

4★ on Google (30)

Lauranda Mignery

Jan 2026

via Google

Small and clean faciltiy. Great staff to work with, and we love our residents! 5 ⭐️

Misty Muse

Sep 2025

via Google

This is the worse experience my family has ever had. They refused to allow us to talked to our loved one and when they did allow it they monitored our call then hung up on us. They would not allow us to visit even though we tried several times. They hid the passing of a loved one from immediate family.We never would have thought a nursing home to act this way with us since our loved one was mentally challenged easily impressionable.

Toni Dilley

Apr 2025

via Google

The Chateau has a great team to work with. The residents are all like family. I definitely give it 5 Stars.

carol wilson

Jul 2024

via Google

5 Stars for Tonya Mckinney in social services. Tonya is always very responsive to my requests to complete a level 2 evaluation. I work with numerous facilities and Tonya is top notch in her role. Tonya really knows her residents and truly cares about her residents. I must say that there are not a lot of Tonya's out there and she is much appreciated when it comes to completing the level 2 evaluations. Thank you Tonya for all you do!

Michael

Jun 2024

via Google

This facility helps make residents feel like they still have independence while being fully taken care of. The residents always have someone they can trust and talk to no matter the situation.

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Government Inspection History

8 inspection visits in the last three years, 78 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 11, 2025Health Complaint2 citations
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2025

May 7, 2025Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2025

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2025

Aug 27, 2024Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024

Apr 5, 2024Fire Safety StandardHealth Standard27 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Ensure that HVAC heat units are suspended and out of the reach of patients and can be shut off if unit is working improperly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024

Dec 19, 2023Health Complaint4 citations
  • Provide immediate access to any resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 7, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024

Oct 5, 2023Health Complaint2 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023

Aug 17, 2023Health ComplaintInfection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2023

Apr 29, 2022Fire Safety StandardHealth Standard37 citations
  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2022

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2022

  • Establish procedures for tracking staff and patients during an emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2022

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2022

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Establish roles under a Waiver declared by secretary.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Ensure the activities program is directed by a qualified professional.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Give residents a notice of rights, rules, services and charges.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2022

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 28, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St Joseph Chateau offer?

St Joseph Chateau offers Skilled Nursing / Long Term Care.

Where is St Joseph Chateau located?

St Joseph Chateau is located at 811 North 9th Street in Saint Joseph, Missouri.

What do families say about St Joseph Chateau?

St Joseph Chateau is a small skilled nursing and long-term care facility in Saint Joseph, Missouri, rated 4 out of 5 from 30 Google reviews. Most reviewers praise the close-knit staff and family-like atmosphere, though one report raises serious concerns about communication and visitation.

How did St Joseph Chateau do on recent health and safety inspections?

St Joseph Chateau had 8 government inspection visits in the last three years, with 78 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St Joseph Chateau?

Submit the Request Information form on this page to connect with St Joseph Chateau and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at St Joseph Chateau? Claim this listing to update photos, pricing, and details. It's free.

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