MyLivingChoice

Home Instead

502 S Woodbine Rd

4.9(34 ratings)· St Joseph average: 4.4

Home Instead — photo 11 / 5

Quick Facts

Coverage
Around-the-clock in-home care available for clients
Backup staffing
Office staff cover last-minute caregiver absences
Care focus
Supports clients living with dementia at home

What Families Think

Home Instead in St Joseph, Missouri is an in-home health and hospice service that families praise for dependable, compassionate caregivers who support seniors with daily needs, dementia care, and companionship. Reviewers highlight strong communication from office staff and quick resolution when a caregiver can't make a shift.

The Good

  • Caregivers described as compassionate and dependable
  • Experience supporting clients with dementia
  • Office quickly arranges substitutes for missed shifts
  • Staff described as honest and transparent
  • Around-the-clock care available for some clients

The Bad

  • One report of scheduled caregivers occasionally missing shifts
  • No published pricing information available

AI-generated from reviews and community data.

About Home Instead

Home Instead in St. Joseph, Missouri provides in-home health care and hospice services, supporting seniors across a range of care needs in their own homes.

Families consistently praise the reliability and responsiveness of the care team. When scheduled caregivers cannot work, office staff communicate promptly and arrange substitutes—even filling in themselves for last-minute changes. Caregivers are described as dependable, upbeat, and genuinely invested in their clients' wellbeing, with families noting that caregivers "became like family" and helped seniors feel safe and cared for during extended periods away. One family wrote, "I am able to leave for a few hours knowing my husband is safe, happy and well cared for." The agency is also recognized for professionalism, honesty, and transparency in all interactions.

Home Instead holds a 4.9/5 Google rating based on 34 reviews, with families expressing deep gratitude for both individual caregivers and the broader team's compassionate support through months and years of care.

Types of Care

Home Health and Hospice

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Reviews

4.9overall · 34 ratings combined

4.9★ on Google (34)

Harlan Henke

Jun 2026

via Google

We have been using Home Instead to take care of our 98-year-old mother for close to a year now and have been very satisfied with their service. There have been a few occasions when the scheduled caregiver has not been able to work their shift, but the schedulers do a great job of communicating with us and quickly providing substitutes. The office staff will even fill in for short notice cancellations. I have not met all of Mom’s caregivers but have worked closely with three of her regulars, Jerzie, Mary and Michelle, and can personally vouch for their compassionate care. Mom is pleased with all her team, I just haven’t had the opportunity to work all of them with them yet. We have been very pleased with our decision to go with Home Instead.

Karen Cannon

Jun 2026

via Google

⭐⭐⭐⭐⭐ Highly recommend this agency based on their professionalism and integrity. Every interaction I've had with them has been characterized by friendliness and complete honesty. It is incredibly refreshing to find a team in the home care industry that is this transparent and welcoming!"

Wes Wiedmaier

Apr 2025

via Google

On behalf of my family, I’d like to express sincerest thanks and gratitude to Home Instead for the tender care and companionship they offered our sister. We could always rely on someone being here to help without fail, even during a snowstorm. A special call-out goes to Mary M., Judy W., Kayla, and Candace. They were a true Dream Team of caregivers who fully opened their hearts and became like family to us. We feel blessed to have had such wonderful people provide around-the-clock care for our sister, allowing her to find peace and comfort at home with her three beloved kitties. Thank you all so much!

Crystal Wenger

Dec 2024

via Google

We appreciate Home Instead providing a great team of caregivers to provide companionship and care for our mom. She especially connected with Alexa who is dependable, caring and goes beyond expectations to help meet mom's needs. We very much appreciate her and all of the caregivers and staff who have been so compassionate and helpful through every step!

Sue Schenkel

Nov 2024

via Google

We have used Home Instead for over a year for my husband who has dementia. During that time we have had several quality caregivers. We are especially grateful for our current caregiver, Morgan T. who has been with us for several months. She is always dependable and upbeat. I am able to leave for a few hours knowing my husband is safe, happy and well cared for. Caregivers are special people.

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