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St Catherines Manor of Washington Court House

250 Glenn Avenue

4.4(18 ratings)· Washington Court Hou average: 4

St Catherines Manor of Washington Court House, photo 11 / 5

Quick Facts

Total units
55
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
55
Phone access
No dedicated receptionist, calls can be hard to reach

What Families Think

Reviews for St Catherines Manor of Washington Court House are largely positive, with families praising attentive and compassionate staff who keep them informed about care changes. However, experiences vary noticeably by shift, and at least one reviewer had a starkly negative experience, while another noted difficulty reaching the facility by phone.

The Good

  • Staff described as attentive, compassionate, and communicative
  • Families say communication about care changes is excellent
  • Specific staff members praised by name for good care
  • Friendly, welcoming atmosphere noted by reviewers

The Bad

  • One reviewer reported a very negative care experience
  • Quality of care described as dependent on which staff is working
  • Reported difficulty reaching the facility by phone

AI-generated from reviews and community data.

St Catherines Manor of Washington Court House is a senior living community in Washington Court Hou, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 18 reviews.

About St Catherines Manor of Washington Court House

St. Catherine's Manor of Washington Court House is a skilled nursing and long-term care facility in Washington Court House, Ohio, licensed for 55 residents.

Family experiences at the facility are mixed. Several families praise the attentiveness and compassion of the nursing staff, noting that residents feel comfortable and well cared for daily. One family wrote that staff "truly go above and beyond." Families also report that the facility keeps them informed of care changes. However, quality of care appears inconsistent, one reviewer noted it "depends on who is working", and families have cited difficulty reaching the facility by phone due to lack of a dedicated receptionist.

The facility holds a 4.4 out of 5 Google rating based on 18 reviews, with strong positive feedback from most families balanced by concerns about accessibility and variable care quality.

Types of Care at St Catherines Manor of Washington Court House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of St Catherines Manor of Washington Court House

4.4overall · 18 ratings combined

4.4★ on Google (18)

Michele Wheaton

Feb 2026

via Google

Our family is extremely grateful for the care my uncle receives at this long-term care facility. The staff truly go above and beyond—he absolutely loves the staff and feels comfortable and well cared for every day. They are attentive, compassionate, and make sure all of his needs are met. Communication with our family has been excellent; they consistently keep us informed of any care changes or needs, which gives us great peace of mind. It’s reassuring to know he is in such capable and caring hands. We highly recommend this facility to anyone looking for quality, compassionate care.

Catherine Stuck

Nov 2025

via Google

DO NOT ALLOW YOUR LOVED ONES TO BE ADMITTED TO THIS HEINOUS FACILITY!! I would not provide them with even a one-star review. I would give them the worst possible negative rating. This facility should not be accredited or recommended to anyone! Their staff was not attentive or responsive in every respect. I would not recommend this facility for my deceased dog.

Jerri Upthegrove

Jun 2022

via Google

St Catherine's give residents good care. Resident are the reason we are here

Kalee Mason

Mar 2022

via Google

The staff is AMAZING! Very friendly and very welcoming! Such a wonderful facility!

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Government Inspection History

3 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 18, 2025Fire Safety StandardHealth Standard18 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2026

  • Construct fire resistant interior walls.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

Mar 9, 2023Fire Safety StandardHealth Standard9 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

Dec 28, 2019Fire Safety StandardHealth Standard8 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2020

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2020

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2020

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2020

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St Catherines Manor of Washington Court House offer?

St Catherines Manor of Washington Court House offers Skilled Nursing / Long Term Care.

Where is St Catherines Manor of Washington Court House located?

St Catherines Manor of Washington Court House is located at 250 Glenn Avenue in Washington Court Hou, Ohio.

What do families say about St Catherines Manor of Washington Court House?

Reviews for St Catherines Manor of Washington Court House are largely positive, with families praising attentive and compassionate staff who keep them informed about care changes. However, experiences vary noticeably by shift, and at least one reviewer had a starkly negative experience, while another noted difficulty reaching the facility by phone.

How did St Catherines Manor of Washington Court House do on recent health and safety inspections?

St Catherines Manor of Washington Court House had 3 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St Catherines Manor of Washington Court House?

Submit the Request Information form on this page to connect with St Catherines Manor of Washington Court House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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