MyLivingChoice

SSM Health at Home

12800 Corporate Hill

3(6 ratings)· St. Louis average: 4.1

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SSM Health at Home logo
SSM Health at Home, photo 11 / 2

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1984
Medicare quality rating
3.0 out of 5 stars for patient care
Ownership type
Operates as a nonprofit organization
Medicare certification history
Medicare-certified continuously since 1984

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

SSM Health at Home is a nonprofit, Medicare-certified home health agency in St. Louis offering skilled nursing, therapy, and hospice-related services. Reviews are sharply split: several families praise the hospice team's responsiveness and compassion, while others report serious care and communication failures, including medication errors and lost lab work.

What reviewers praise

  • Responsive hospice team praised by multiple families
  • Wonderful, attentive care during difficult times
  • Full range of skilled nursing and therapy services

What reviewers flag

  • One report of a stage 4 patient over-medicated and sent to wrong address
  • One report of staff refusing to answer questions or threatening to quit
  • One report of lost bloodwork results
  • Reviews are sharply polarized between excellent and very poor care

AI-generated from reviews and community data.

SSM Health at Home is a home health agency serving St. Louis, Missouri offering Home Health. Families rate it 3.0 out of 5 across 6 reviews.

About SSM Health at Home

Ssm Health at Home Home Health-St. Louis is a Medicare-certified home health agency serving Saint Louis, MO and has been Medicare certified since 1984. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Ssm Health at Home Home Health-St. Louis 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at SSM Health at Home

Home Health

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Reviews of SSM Health at Home

3overall · 6 ratings combined

3★ on Google (6)

Melissa Burlbaw

Aug 2025

via Google ↗ · Report

Let's see, sent my stage 4 parent home to the wrong address, with the wrong medicine. Over medicated her, wouldn't answer my questions, threatened to quit her service when I asked questions. Told me what to tell the Dr to get her reevaluated, then turned all those words against me. If you want your loved one to die with dignity and love, this isn't the company to do it. Lauren and that team are horrible

Jennifer Kamkes

Jun 2022

via Google ↗ · Report

Ssm Hospice was wonderful with my grandma. We were very pleased with them and would look forward to their visits once or twice a week. If we needed anything they would get it for us! We had a great team! Thank you so much for your help during this difficult time.

John

Aug 2021

via Google ↗ · Report

Thanks to SSM Hospice cancer didn't have a chance to kill my dad. They worked much faster and caused just as much suffering.

Jeffrey Kilgariff

Oct 2015

via Google ↗ · Report

The care my dad received from SSM Hospice was excellent. The care team took care of everything from start to finish. The team was very responsive to my dad's needs. Kudos for a job well done.

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Medicare Quality of Care

SSM Health at Home is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency75%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

1,049 completed patient surveys, 26% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)6%US 4%Worse than
  • Preventable hospital visits during care (lower is better)5%US 11%Better than

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly82%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

SSM Health at Home reports serving 112 ZIP codes, including Saint Louis, Chesterfield, Florissant, Saint Charles, Ballwin, O Fallon, Arnold, Augusta, Barnhart, Bridgeton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267184. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does SSM Health at Home offer?

SSM Health at Home offers Home Health.

How much does SSM Health at Home cost?

SSM Health at Home has not published its pricing. For context, communities in St. Louis that publish rates start around $4,390 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is SSM Health at Home located?

SSM Health at Home is located at 12800 Corporate Hill in St. Louis, Missouri.

What do families say about SSM Health at Home?

SSM Health at Home carries a 3.0 out of 5 rating from 6 Google reviews. SSM Health at Home is a nonprofit, Medicare-certified home health agency in St. Louis offering skilled nursing, therapy, and hospice-related services. Reviews are sharply split: several families praise the hospice team's responsiveness and compassion, while others report serious care and communication failures, including medication errors and lost lab work. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from SSM Health at Home?

Yes. SSM Health at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use SSM Health at Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit SSM Health at Home?

Submit the Request Information form on this page, or contact SSM Health at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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