4.3(22 ratings)· Tampa average: 4.3
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Southwest Florida Home Care are sharply divided: several families praise specific nurses and therapists for compassionate, responsive care, while others describe serious communication breakdowns and unprofessional interactions with office staff. The agency appears to operate across multiple offices, and experiences seem to vary depending on which office or staff member handles a case.
AI-generated from reviews and community data.
Southwest Florida Home Care is a home health agency serving Tampa, Florida offering At-Home Care and Home Health. Families rate it 4.3 out of 5 across 22 reviews.
Southwest Florida Home Care is a Medicare-certified home health agency serving clients in the Tampa area since 2020. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.
Reviewers describe sharply different experiences with the agency. Some praise the clinical team's compassion and responsiveness, noting that staff communicated patient concerns to physicians and provided care on weekends. Others report significant problems with communication and responsiveness from office staff, citing delayed or incomplete replies and unprofessional interactions. The agency holds a CMS quality star rating of 2.5 of 5.
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Help Me Choose4.3overall · 22 ratings combined
4.3★ on Google (22)
Tiffany Wright
Jan 2026
I have exceptionally high standards for my facility, but this agency is top of the line. They do not tell me just what I want hear! We are blessed to have Socrates, Joe and Tina, RN, as the team in the building and they are top of the line AMAZING!!! THE RESIDENTS AND STAFF LOVE LOVE LOVE THIS AGENCY!!
Sarah Stephens
Oct 2025
Has to be one the worst experiences ever. The reps are rude and arrogant, James has no desire to discuss anything but the next dollar he can make. They don’t care about the actual care they are providing they only care about the money they can make, worst home health company ever! Hard to believe some of the better facilities actually use them. I would never send a family member home them ever. Don’t raise your expectations for them please keep your standards very low!
Janine Banko
Jun 2025
Our nurses, Tina D and Christina, were so kind, compassionate and professional. They went the extra mile to help us. Even when we had to call the office on a Saturday night, Christina came over quickly. I would recommend Southwest Florida HomeCare to everyone.
Terese Michaud
May 2025
So happy with my experience with the Bradenton team! My nurses and therapists are so caring! They let my Dr know their concerns. My doctor has used the Bradenton office. Pleased with the care his pts have received Will definitely use southwest home care the next time I need home care again! Thanks
Roger Landry
Apr 2025
I agree with the prior 2 review, they are horrible. Communication in the company is horrible, and they've waisted a lot of my time. I've been dealing mostly with the Bradenton office, I believe. They are terrible at getting back to you, and when they do there communicating are inaccurate or incomplete. I had a Physical Therapist basically yell (more like a scolding you would give a child) because of poor communications within their company, and for me following the directions of 2 different doctors (my aunt's primary care and her orthopedic). Fortunately, some employees have gone above and beyond from time to time, but the overall experience is not what one would expect, and often very unprofessional. My impression is that the company has more work than staff, and do there is a domino effect that's affecting almost all aspects of the company.
Southwest Florida Home Care is a Medicare-certified home health agency (certified since 2020). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
215 completed patient surveys, 11% response rate.
Hospital outcomes
How patients did
Service area
Southwest Florida Home Care reports serving 103 ZIP codes, including Tampa, Bradenton, Lakeland, Lutz, Plant City, Davenport, Lake Wales, Riverview, Winter Haven, Brandon and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 687063. National figures are the average across all certified agencies.
Southwest Florida Home Care offers At-Home Care and Home Health.
Southwest Florida Home Care has not published its pricing. For context, communities in Tampa that publish rates start around $4,955 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Southwest Florida Home Care is located at 9720 Princess Palm Ave Ste 130 in Tampa, Florida.
Southwest Florida Home Care carries a 4.3 out of 5 rating from 22 Google reviews. Reviews of Southwest Florida Home Care are sharply divided: several families praise specific nurses and therapists for compassionate, responsive care, while others describe serious communication breakdowns and unprofessional interactions with office staff. The agency appears to operate across multiple offices, and experiences seem to vary depending on which office or staff member handles a case. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Southwest Florida Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Southwest Florida Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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