4.5(77 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for this small state-run veterans nursing home are sharply divided: some families praise the medical care and community spirit, while others report serious concerns about neglect, staff conduct, and restricted family access. The facility is licensed for a very small number of residents and is operated under Louisiana's veterans affairs program.
AI-generated from reviews and community data.
Southeast Louisiana Veterans Home is a senior living community in Reserve, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.5 out of 5 across 77 reviews.
Southeast Louisiana Veterans Home is a skilled nursing and long-term care community in Reserve, Louisiana, licensed for up to 8 residents. All beds are Medicare and Medicaid certified. The facility is operated by the state and holds a 5-star overall rating from CMS.
The community offers 24-hour staffing, on-site nursing, medication management, an emergency call system, and wheelchair accessibility. Reviewers consistently mention structured daily activities and recreational programming for residents.
Reviews are mixed regarding the quality of care and family experience. Some visitors describe attentive medical care and dedicated staff, while others report serious concerns about the treatment of residents and restrictions on family visitation. One reviewer wrote, "The staff was great and very helpful," while other families describe interactions with staff that troubled them deeply. Potential residents and families should assess the facility carefully before admission.
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Help Me Choose4.5overall · 77 ratings combined
4.5★ on Google (77)
Olga S.
Dec 2024
Prison for your loved ones—that’s what Southeast Louisiana Veterans Home feels like. Our 99-year-old father, who is in hospice care, is now subjected to harsh restrictions after we filed a complaint. We can no longer speak with him in private, and if he’s too unwell to be in the dining area, we’re completely barred from seeing him. This cruel policy isolates families and denies the dignity and compassion our veterans deserve, especially at the end of life.
Laurie Dupuy
Mar 2023
Whoever gave this place more than a 1 star review, doesn’t go there everyday like I did. Most of the CNAs are abusive and careless. They put on a good act while the residents loved ones are there. They abused my dad. I have pictures. Took him out after 10 months. My family and I went every day twice a day for meals.
france rose hartline
Apr 2021
My father was there for only a few weeks before we had to remove him and take him to the hospital with dehydration and an infection that was overlooked. He died not long after. PLEASE DO NOT SEND A LOVED ONE HERE. We still wish we never did it. He might have not died so quickly and in so much pain. It hurts us deeply to think back to the things we saw there. Nurses yelling at the patients and threatening them, rough interactions, and, in the dementia ward where my father was, a complete lack of interaction with the patients. They just sat and watched the television, while the patients sat at the tables doing nothing at all, 16 hours a day. The fact that it was for veterans did not make it any better a place. This is not a humane facility. No one deserves to end their life in a place like this.
Tony Riddle
Jun 2020
Both of my parents passed at this home. The medical attention was excellent. Extremely difficult working conditions but the staff never complains that I observed. My father was there for 2 1/2 years. I visited often. I organize a day each year to bring 30+ people to visit with the residents, as loneliness is their worst condition.
FRANK MASANZ
Oct 2018
Went there to visit a friend and found a great place for any veteran who wants to make this his home. The staff was great and very helpful. All the residents have ample space for their indoor activities and there is always something going on to keep you busy and occupied throughout the day. God bless all of those fine men and women who staff this great veterans home and all the veterans who reside there.
3 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity C of L: potential for minimal harm, widespreadCorrected May 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Southeast Louisiana Veterans Home offers Skilled Nursing / Long Term Care.
Southeast Louisiana Veterans Home is located at 4080 W Airline Hwy in Reserve, Louisiana.
Southeast Louisiana Veterans Home carries a 4.5 out of 5 rating from 77 Google reviews. Reviews for this small state-run veterans nursing home are sharply divided: some families praise the medical care and community spirit, while others report serious concerns about neglect, staff conduct, and restricted family access. The facility is licensed for a very small number of residents and is operated under Louisiana's veterans affairs program. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Southeast Louisiana Veterans Home had 3 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Southeast Louisiana Veterans Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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