MyLivingChoice
Klein Center — photo 11 / 2

Quick Facts

Total units
160
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
160
Location
On the Southeast Iowa Regional Medical Center campus
Memory Care Setting
Dedicated household with consistent staff and routines
Therapy Services
On-site PT, OT, and speech therapy available
Hospice Provider
Hospice care via Southeast Iowa Regional Hospice
Financial Help
Free SHIIP counseling on Medicare and insurance

What Families Think

Reviews of Klein Center are sharply divided: some families describe compassionate, attentive staff who cared for loved ones through their final days, while others report serious lapses in basic care and cleanliness during longer stays. The facility itself is a newer, purpose-built nursing home located on a hospital campus, offering skilled rehab, memory care, and hospice services.

The Good

  • Staff described as kind and compassionate
  • Dedicated memory care household with consistent staff
  • On-site physical, occupational, and speech therapy
  • Located on a hospital medical campus
  • Free Medicare and financial counseling program

The Bad

  • One report of room not cleaned for weeks
  • One report of resident left unattended for hours
  • Mixed reviews suggest inconsistent care quality

AI-generated from reviews and community data.

Klein Center is a senior living community in West Burlington, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 7 reviews.

About Klein Center

The Klein Center is a skilled nursing and long-term care facility in West Burlington, Iowa, offering 160 private suites in a modern 127,000 square-foot residence built in 2013. Located on the Southeast Iowa Regional Medical Center campus, it provides convenient access to hospital services and comprehensive long-term care in a community-minded atmosphere.

The facility provides skilled rehabilitation services to support post-hospital recovery, with personalized care plans developed through collaborative team meetings. Residents receive physician visits according to Medicare regulations, medication management through Heritage Partners Pharmacy with electronic records, and referrals to specialists as needed. Physical, occupational, and speech therapy services are available on-site with physician orders and may be covered by Medicare.

The Klein Center offers specialized memory care in a dedicated household with consistent staff, programs, and routines tailored to residents' interests in a safe, calming environment. Hospice care is provided by Southeast Iowa Regional Hospice and is typically Medicare-covered.

Nutritious meals are served in household dining rooms with additional options available, and residents may enjoy outside food or participate in baking activities in communal activity kitchens. Each household maintains dedicated staff to support residents' daily needs and ensure continuity of care.

The facility offers free financial counseling through its SHIIP program, which provides guidance on Medicare, long-term care insurance, and coverage options to help families understand their financial resources and eligibility.

Types of Care at Klein Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Klein Center

3.9overall · 7 ratings combined

3.9★ on Google (7)

Christine Knapp

Jan 2019

via Google

My grandmother was here for broken hip for 7 weeks, not once was her room cleaned by the employees. I cleaned after week 2 of noticing no one else was. She also was stuck in bathroom for almost 2 hours (broken wheelchair was culprit) thru the entire lunch hour, without anyone coming to check why she wasn't at lunch

Tishly Herrington

Dec 2018

via Google

The staff is amazing. So kind and caring. Both my grandfather and uncle spent their last days there and they cared for both them and us as family.

Dave & Kathy Baker

Nov 2018

via Google

Wonderful staff so kind and compassionate! Took great care of my mom and mother-in-law!

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Frequently Asked Questions

What types of care does Klein Center offer?

Klein Center offers Skilled Nursing / Long Term Care.

Where is Klein Center located?

Klein Center is located at 1307 South Gear Avenue in West Burlington, Iowa.

What do families say about Klein Center?

Reviews of Klein Center are sharply divided: some families describe compassionate, attentive staff who cared for loved ones through their final days, while others report serious lapses in basic care and cleanliness during longer stays. The facility itself is a newer, purpose-built nursing home located on a hospital campus, offering skilled rehab, memory care, and hospice services.

How can families visit Klein Center?

Submit the Request Information form on this page to connect with Klein Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of West Burlington.