Dawn Peterson
Mar 2021
Terrible 6 week stay in hell.
1 / 2CMS Care Compare
Reviews of Klein Center are sharply divided: some families describe compassionate, attentive staff who cared for loved ones through their final days, while others report serious lapses in basic care and cleanliness during longer stays. The facility itself is a newer, purpose-built nursing home located on a hospital campus, offering skilled rehab, memory care, and hospice services.
AI-generated from reviews and community data.
Klein Center is a senior living community in West Burlington, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 7 reviews.
The Klein Center is a skilled nursing and long-term care facility in West Burlington, Iowa, offering 160 private suites in a modern 127,000 square-foot residence built in 2013. Located on the Southeast Iowa Regional Medical Center campus, it provides convenient access to hospital services and comprehensive long-term care in a community-minded atmosphere.
The facility provides skilled rehabilitation services to support post-hospital recovery, with personalized care plans developed through collaborative team meetings. Residents receive physician visits according to Medicare regulations, medication management through Heritage Partners Pharmacy with electronic records, and referrals to specialists as needed. Physical, occupational, and speech therapy services are available on-site with physician orders and may be covered by Medicare.
The Klein Center offers specialized memory care in a dedicated household with consistent staff, programs, and routines tailored to residents' interests in a safe, calming environment. Hospice care is provided by Southeast Iowa Regional Hospice and is typically Medicare-covered.
Nutritious meals are served in household dining rooms with additional options available, and residents may enjoy outside food or participate in baking activities in communal activity kitchens. Each household maintains dedicated staff to support residents' daily needs and ensure continuity of care.
The facility offers free financial counseling through its SHIIP program, which provides guidance on Medicare, long-term care insurance, and coverage options to help families understand their financial resources and eligibility.
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Help Me Choose3.9overall · 7 ratings combined
3.9★ on Google (7)
Dawn Peterson
Mar 2021
Terrible 6 week stay in hell.
Christine Knapp
Jan 2019
My grandmother was here for broken hip for 7 weeks, not once was her room cleaned by the employees. I cleaned after week 2 of noticing no one else was. She also was stuck in bathroom for almost 2 hours (broken wheelchair was culprit) thru the entire lunch hour, without anyone coming to check why she wasn't at lunch
Tishly Herrington
Dec 2018
The staff is amazing. So kind and caring. Both my grandfather and uncle spent their last days there and they cared for both them and us as family.
Dave & Kathy Baker
Nov 2018
Wonderful staff so kind and compassionate! Took great care of my mom and mother-in-law!
Klein Center offers Skilled Nursing / Long Term Care.
Klein Center is located at 1307 South Gear Avenue in West Burlington, Iowa.
Reviews of Klein Center are sharply divided: some families describe compassionate, attentive staff who cared for loved ones through their final days, while others report serious lapses in basic care and cleanliness during longer stays. The facility itself is a newer, purpose-built nursing home located on a hospital campus, offering skilled rehab, memory care, and hospice services.
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