MyLivingChoice

Southeast Alabama Homecare

3813 Ross Clark Circle, Suite 300

4.3(6 ratings)· Dothan average: 4.5

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Southeast Alabama Homecare logo

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1978
Medicare history
Medicare certified since 1978
Ownership
Privately owned agency
In-home services
Nursing, three therapies, social services, and aide visits
Medicare quality rating
3.5 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Southeast Alabama Homecare is a Medicare-certified home health agency in Dothan with a 4.3 Google rating from 6 ratings. Two reviewers praise the therapy results and caring nurses, while one report describes an unhelpful response during an emergency call.

What reviewers praise

  • Family reviewers praise caring, personal attention
  • One grandfather was walking again within weeks
  • Reviewers name individual staff who went above and beyond
  • Skilled nursing plus PT, OT, and speech therapy
  • Medicare rates patient care quality 3.5 out of 5

What reviewers flag

  • One report of staff not helping during an emergency call
  • Only six Google ratings, so the sample is small
  • No published pricing

AI-generated from reviews and community data.

Southeast Alabama Homecare is a home health agency serving Dothan, Alabama offering Home Health. Families rate it 4.3 out of 5 across 6 reviews.

About Southeast Alabama Homecare

Southeast Alabama Homecare is a Medicare-certified home health agency serving Dothan, AL and has been Medicare certified since 1978. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Southeast Alabama Homecare 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Southeast Alabama Homecare

Home Health

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Reviews of Southeast Alabama Homecare

4.3overall · 6 ratings combined

4.3★ on Google (6)

Mike Jones

Sep 2023

via Google ↗ · Report

They took amazing care of my grandfather! Had him walking again in just a few weeks! Highly Recommended!

Annie Shaffer

Aug 2022

via Google ↗ · Report

They provided great service for my mother-in- law as if she was their own family member! Kaylee Hatcher is the best she truly cares for her patients and was a blessing to us all!! Hope Holland was caring and wonderful as well! They both gave great care and was always there when we needed them.

Melissa Vanherwaarden

Nov 2020

via Google ↗ · Report

My father is under the care of Southeast. They are horrible. Call because you have an emergency and they tell you to go to hospital where you were just discharged from. So exactly what do they do...oh Nothing

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Have you already been in touch with Southeast Alabama Homecare?

By submitting, you're okay with us and Southeast Alabama Homecare reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Southeast Alabama Homecare is a Medicare-certified home health agency (certified since 1978). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

423 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community85%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral95%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations60%US 61%

Service area

Southeast Alabama Homecare reports serving 31 ZIP codes, including Dothan, Abbeville, Ariton, Ashford, Clayton, Clio, Clopton, Columbia, Cottonwood, Cowarts and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017024. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Southeast Alabama Homecare offer?

Southeast Alabama Homecare offers Home Health.

Where is Southeast Alabama Homecare located?

Southeast Alabama Homecare is located at 3813 Ross Clark Circle, Suite 300 in Dothan, Alabama.

What do families say about Southeast Alabama Homecare?

Southeast Alabama Homecare carries a 4.3 out of 5 rating from 6 Google reviews. Southeast Alabama Homecare is a Medicare-certified home health agency in Dothan with a 4.3 Google rating from 6 ratings. Two reviewers praise the therapy results and caring nurses, while one report describes an unhelpful response during an emergency call. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Southeast Alabama Homecare?

Yes. Southeast Alabama Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Southeast Alabama Homecare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Southeast Alabama Homecare?

Submit the Request Information form on this page, or contact Southeast Alabama Homecare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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