Judy Greuel
Aug 2026
I love it here!
1 / 6Quick Facts
- Pet policy
- Dogs and birds allowed in resident apartments
- Transportation
- Van service to doctor visits and Walmart
- Nursing support
- On-site nurses available to assist residents
What Families Think
Families describe South Wind Heights as a warm, socially active independent living community in Jonesboro with long-tenured residents and staff many come to know by name. Reviews are largely positive about friendliness and cleanliness, but a notable cluster of complaints center on food quality, housekeeping consistency, and cost increases, with a few serious reports of pest problems and management lapses.
The Good
- Friendly, attentive staff mentioned repeatedly
- Residents form lasting friendships and community bonds
- Regular activities like bingo and bean bag baseball
- Pets allowed, including dogs and birds
- Shuttle van for errands and doctor visits
- Many long-term residents stay for years
The Bad
- Several reviewers cite poor food quality, cold meals, or long waits
- Multiple reports of inconsistent housekeeping, including weeks without service
- One report of bed bugs and cockroaches in the dining area
- Several mention rising rent and added meal fees over time
- One report of a manager treating residents with disrespect and no overnight staff for emergencies
AI-generated from reviews and community data.
South Wind Heights is a senior living community in Jonesboro, Arkansas offering Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 86 reviews.
About South Wind Heights
South Wind Heights is an independent living community in Jonesboro, Arkansas. It serves residents who maintain their own homes within the community while having access to on-site services and activities.
Family experiences at South Wind Heights are mixed. Several families praise the staff warmth and managers by name, noting they go above and beyond in supporting residents. Many highlight the sense of community and friendships residents form, along with participation in activities. However, food satisfaction divides reviewers sharply, some call it fantastic and report gaining weight during visits, while others describe repetitive menus heavy on fish and pasta, with one family saying residents find it "nearly inedible." A few residents and families also mention concerns about housekeeping gaps, management responsiveness, and policies they feel have grown stricter over time, with some citing these as reasons for moving.
The community holds a 4.3 out of 5 star rating across 86 Google reviews. Long-term residents report anywhere from 2 to 16 years at the facility, suggesting stability for those who stay, though cost and recent operational changes have prompted some departures.
Types of Care at South Wind Heights
Independent Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of South Wind Heights
4.3overall · 86 ratings combined
4.3★ on Google (86)
Jimmy Wilson
May 2026
Great place! Good food! & Lovely 🌹 people ! Especially the caregivers !
Kelli Thompson
Feb 2026
toured the facility and it was nice and clean. loved the apartment style. I'm sure my parents will love it there! =)
Sylvia Freeman
Jan 2026
I think this assisted living home is amazing! The staff is very friendly and attentive the residents enjoy and the love thier environment they feel loved ❤️
Sheila Mcnamee
Dec 2025
A relative is a resident there. There has been bed bugs in the building for months. The food is terrible. Fish and pasta nearly every day. The residents have no choice but to eat it. I have personally spoken to multiple residents who say the food is nearly inedible. The residents pay for food that can barely be eaten. When we first came in to tour and sign the contract I told Sarah that my sister didn't eat pork or seafood because of religious beliefs. She said there would be alternatives. HA! I believe there is bias going on here. I would not recommend this place. Your not allowed to cook in your own room. The monthly rent is steadily going up but nothing is being done about the food. A lot of the time they are out of breakfast cereal and eggs. Supposedly they couldn't get these items. Please. Well,the roachers at this facility are worse than ever. Just five days ago while my family member was at the dining table in the main dining room eating, a roach crawled out from under her plate. She killed it and sent it to one of the staff to see, and she seemed peeved. Other residents are seeing them but are scared to speak up. I have contacted the health department department on this issue. ROACHES CARRY DISEASE!! If the facility wouldn't spend thousands on remodel maybe they could afford a Pest control service that actually knows what to do!!
Frequently Asked Questions
What types of care does South Wind Heights offer?
South Wind Heights offers Independent Living.
Where is South Wind Heights located?
South Wind Heights is located at 2305 Bernard St in Jonesboro, Arkansas.
What do families say about South Wind Heights?
Families describe South Wind Heights as a warm, socially active independent living community in Jonesboro with long-tenured residents and staff many come to know by name. Reviews are largely positive about friendliness and cleanliness, but a notable cluster of complaints center on food quality, housekeeping consistency, and cost increases, with a few serious reports of pest problems and management lapses.
How can families visit South Wind Heights?
Submit the Request Information form on this page to connect with South Wind Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at South Wind Heights? Claim this listing to update photos, pricing, and details. It's free.
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