Cindy Simpson
May 2026
The staff are friendly. The facility is beautiful and well equipped. Physical therapy is wonderful.
1 / 5Quick Facts
- Total units
- 135
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 135
- Inspections
- View history (49 citations)
- Room type
- Private rooms with private showers for all residents
- Home transition support
- On-site kitchen and bathroom for practicing home skills
- Therapy services
- On-site physical, occupational, and speech therapy
- Stay options
- Short-term rehab and respite care available
CMS Care Compare
What Families Think
Reviews of Ridgecrest are sharply split: several families praise the rehab team, physical therapy, and a clean, well-maintained facility, while other reviewers describe serious lapses in basic care and dignity. The gap between the two sets of experiences is wide enough that prospective residents may want to ask pointed questions about staffing and care monitoring before choosing this facility.
The Good
- Rehab team praised as passionate and goal-focused
- Physical therapy specifically called out as excellent
- Facility described as beautiful and well maintained
- Staff called friendly, professional, and attentive
The Bad
- One report of worsening bed sores from lack of repositioning
- One report of a resident being physically mishandled, causing a head injury
- One report of feces left uncleaned on a wall
- One report of staff not speaking to or greeting family members
AI-generated from reviews and community data.
Ridgecrest is a senior living community in Jonesboro, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 102 reviews.
About Ridgecrest
Ridgecrest Health And Rehabilitation is a skilled nursing facility in Jonesboro, Arkansas, offering both short-term rehabilitation and long-term care services. The community provides private rooms with showers for all residents and maintains separate day spaces for short-term and long-term care residents conveniently located off each hall.
Clinical services include physical therapy, occupational therapy, and speech therapy. A registered dietitian develops menus designed to create a home-like dining environment, and residents have access to a large communal dining space for engaging meal service. The facility also features a full kitchen and bathroom to assist residents with transitioning back to home.
The community includes an enclosed outdoor courtyard with a gazebo and concrete walking path, providing safe outdoor space. A beautiful entry with fireplace adds to the welcoming atmosphere throughout the facility.
Types of Care at Ridgecrest
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Kitchen
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Ridgecrest
3.3overall · 102 ratings combined
3.3★ on Google (102)
Krislane
May 2026
Our Rehab Team members are passionate about caring for our participants and will go above and beyond to help them achieve their goals and improve their quality of life.
Chyna Smith
May 2026
Wouldn’t send my imaginary DOG there! My mom was discharged yesterday and has bed sores ( she came in with from NEA, but they has gotten worse because they wasn’t turning her!) and wasn’t taken care of properly. I had to take her to the ER after being home not even an hour! The wholllllee stafff does NOT SPEAK/GREET AT ALL! Every single day I walked pass the front desk nobody spoke but stared like crazy. Mom floors was not clean and was also missing a pair of sweats when I went to pick her up! I wheeled her out by myself no one volunteered! Horrible experience! She was only there for rehab and could’ve appealed but this last time I pulled her out.
Joshua Frank
Apr 2026
One of the nurses humiliated my grandma by telling her that she was too old to be afraid to fall out of her bed. She has had trouble walking for the past couple months and has a huge fear of falling. They also slammed my grandma on the bed and she hit her head on the wall which left a knot on her head. There was also feces on the wall that the nurses didn't clean until one of my family members said something about it. My grandma has compared this place to a prison and has said she'd rather die than to go back and I honestly don't blame her.
CarolAnn
Jan 2026
I thoroughly enjoyed my stay in November 2025. The facility was beautiful and well maintained. The staff from kitchen and janitorial to certified nurses and administration were very professional, respectful and attentive. My time there was 5 star.
Government Inspection History
9 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 12, 2025Fire Safety StandardHealth Standard3 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2026
Oct 29, 2024Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2024
Aug 2, 2024Fire Safety StandardHealth ComplaintHealth Standard23 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2024
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2024
Jul 3, 2024Health Complaint4 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024
Dec 29, 2023Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2024
Oct 27, 2023Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023
Oct 4, 2023Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2023
Sep 15, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 2, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 2, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023
Jul 13, 2023Health Complaint1 citation
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Ridgecrest offer?
Ridgecrest offers Skilled Nursing / Long Term Care.
Where is Ridgecrest located?
Ridgecrest is located at 5504 E Johnson Ave in Jonesboro, Arkansas.
What do families say about Ridgecrest?
Reviews of Ridgecrest are sharply split: several families praise the rehab team, physical therapy, and a clean, well-maintained facility, while other reviewers describe serious lapses in basic care and dignity. The gap between the two sets of experiences is wide enough that prospective residents may want to ask pointed questions about staffing and care monitoring before choosing this facility.
How did Ridgecrest do on recent health and safety inspections?
Ridgecrest had 9 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Ridgecrest?
Submit the Request Information form on this page to connect with Ridgecrest and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ridgecrest? Claim this listing to update photos, pricing, and details. It's free.
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