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South Shore Rehabilitation And Nursing Center

275 W Merrick Road

4.2(196 ratings)

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South Shore Rehabilitation And Nursing Center, photo 11 / 6

Quick Facts

Total units
100
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Respiratory care
40-bed ventilator-weaning unit with physician coverage
Building infrastructure
In-wall oxygen and suctioning throughout facility
Admission age
Accepts residents age 16 and up
Family connection
Virtual video visits via iPad offered

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

What reviewers praise

  • Dedicated 40-bed respiratory and ventilator-weaning unit
  • In-wall oxygen and suctioning for easier mobility
  • Comprehensive rehab: PT, OT, and speech therapy
  • Specialized bariatric rehabilitation and wound care programs
  • Glass atrium lounge and outdoor patio grounds
  • Virtual video visits via iPad for families

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

South Shore Rehabilitation And Nursing Center is a senior living community in Freeport, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 196 reviews.

About South Shore Rehabilitation And Nursing Center

South Shore Rehabilitation and Nursing Center is a skilled nursing facility in Freeport, New York, offering sub-acute rehabilitation services and long-term care. The facility provides short-term care for patients recovering from hospitalization as well as permanent residential care for adults age 16 and up.

The center specializes in comprehensive rehabilitation therapies including physical therapy, occupational therapy, and speech therapy, along with IV infusion therapy, wound care, skilled nursing, joint replacement rehabilitation, and pain management. A notable 40-bed respiratory and ventilator-weaning unit offers specialized pulmonary care with physician-based coverage and dedicated respiratory professionals. The facility features in-wall oxygen and suctioning throughout the building to maximize patient mobility and access to activities and grounds.

South Shore also offers bariatric care combining rehabilitation, weight loss management, behavioral techniques, nutrition education, and stress management for patients requiring assistance with weight loss and mobility. Wound care services provide treatment designed to support healing while considering cosmetic concerns, with dressing changes and infection prevention as key components of the program.

Amenities include a glass atrium lounge, outdoor grounds with patio, and full-service dining accommodating therapeutic diets and individual preferences. The facility offers varied recreational and social programs including live musical events, Wii activities, and holiday events. Virtual video visits via iPad are available for family connection.

Types of Care at South Shore Rehabilitation And Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities

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Reviews of South Shore Rehabilitation And Nursing Center

4.2overall · 196 ratings combined

4.2★ on Google (196)

Clean Heart Soap Company

Jul 2026

via Google ↗

The absolute worst experience for a family member! My loved one was sent to Southshore Healthcare for respiratory rehab-- weaning off a ventilator. Although the respiratory care was okay, the (lack of) nursing care landed him back in the hospital with an infected stage 4 sacral wound, severely infected gastric tube site, and pseudomonas pneumonia from suctioning with a dirty catheter. They would leave him in bed for 5 days at a time without positioning or getting him up to a recliner! Although I requested transfer out on Day 3, the Social Worker told me "nursing" said he was unstable for transfer. When that was deemed untrue, and on Day 7, when I inquired about the transfer, the SW told me, "Nursing said you canceled the request"! Outrageous! He was finally sent back to the hospital when his red blood cell count was so low it was barely life-sustaining. It was in the hospital that his multitude of infections were discovered along with a pleural effusion requiring a chest drainage tube. Stay Away!!

Estela Taveras

Jun 2026

via Google ↗

I was admitted to South Shore Rehabilitation on May 28, 2026, and my experience was so concerning that I requested a transfer to another facility within a few days. On the day I arrived, I informed the nursing supervisor, Mr. Murtaza, that I was in severe pain. Hours passed without assistance. My pain became so intense that I needed to use the bathroom, yet I still had not received help. When assistance finally arrived, I learned that the nurse who ultimately cared for me had not been informed of my condition. When I questioned why I had been left waiting for hours, I received conflicting explanations. I want to recognize Nurse Shenniel and Sabrina, an aide, who eventually assisted me after a long delay. Unfortunately, the overall experience was extremely poor. Basic equipment that I needed, including a commode, wheelchair, and walker, took hours to arrive despite repeated requests. Throughout my stay, many aides appeared overwhelmed or unwilling to assist patients. Meals were frequently served cold, and requests for water, ice, or assistance often went unanswered. Patients would call for help and wait extended periods for staff to respond. One of the most disturbing aspects of my stay was the lack of supervision during the overnight hours. My roommates and I were frequently unable to sleep because patients were yelling for help, banging on walls, or calling out throughout the night. One roommate with Alzheimer’s disease repeatedly got out of bed without staff intervention. The bed alarm either failed to function or was ignored. On one occasion, she wandered around the room multiple times during the night while other patients tried to keep her safe. The most upsetting incident occurred during the early morning hours of May 30. The Alzheimer’s patient was confused, wet, and attempting to move around the room. Despite my own medical limitations, I spent approximately ten minutes trying to keep her safe while seeking help. She ultimately fell over a wheelchair that had been left on her side of the room without the brakes engaged. I repeatedly yelled for assistance. When an aide finally appeared, he initially continued with another task while I remained with the patient on the floor. The patient was cold, frightened, and confused. I had to comfort her and help keep her calm after she was returned to bed. As a patient recovering from my own medical issues, I should not have been placed in a position where I felt responsible for monitoring another resident’s safety. The lack of sleep, anxiety, unmanaged pain, and constant concerns about patient safety made my stay extremely difficult. On June 1, I requested assistance from Social Worker Sabeena to obtain a PRI so that I could transfer to another facility. After receiving little response, I contacted Administrator Matt and explained everything that had occurred since my admission. To his credit, Matt listened, apologized, and took immediate action. He transferred me to a quieter room and worked quickly to help secure my transfer. When I later learned that beds at the other facility were filling up, Matt personally followed up and helped ensure that my spot was held. For that, I am grateful. I also want to recognize several staff members who treated me with kindness, professionalism, and compassion during a very difficult time. Sharon, Maureen in Rehabilitation, Kelly in Occupational Therapy, Kion in Physical Therapy, Sofia and Kathleen in Speech Therapy, Nurse Calvin and Shenniel, Sabrina the CNA and Lisa the Dietitian all did their best to make me feel comfortable, supported, and heard. While I appreciate the efforts of Administrator Matt, my overall experience at South Shore Rehabilitation was disappointing and, at times, alarming. Patients deserve timely pain management, basic assistance, adequate supervision, safe conditions, and respectful care. Unfortunately, I did not consistently experience those standards during my stay.

john Roberts

Apr 2026

via Google ↗

Most staff is nice but the food is awful. My family member has been complaining that they don't get enough food and items are often missing from meal trays. Recently they had no diet drinks or sweet and low and my family member is diabetic. The other day he couldn't get any milk and was told they ran out. How is this healthy for an a elderly patient? Don't let your family member go to this facility.

Ronnie Campbell

Apr 2026

via Google ↗

So far, so good! We were naturally worried when our family member was discharged from the hospital to a nursing home facility. We were met with a caring, courteous staff, all working to address his needs to ensure a successful rehabilitation so he can eventually go home.

Oscar Jimenez

Mar 2026

via Google ↗

I want to express my deepest gratitude to the team at the nursing home, where my mom was admitted in February 2026. In these days, we have witnessed a professional, caring, and human approach. I am especially grateful to the respiratory department and its director, Kilita Redmond; to the nursing department and its director, Nadia Williams; as well as to the nutrition department and the rehabilitation department. In particular, I want to recognize Mary, Marie, Audette, Denise, Nicolás, Mona, Manfred, Sharon, Lisa, Sofía, Mauren, Hibah, as well as the supervisors Sabine and Ricardo, and also the housekeeping team—Rosa, Yanet, and Diana—whose work has been impeccable and has made a huge difference. These days have been crucial, and we have seen great progress in her recovery. I am grateful to the directors and especially to the nurses, whose care has been loving, attentive, and constant. I also want to express my deepest gratitude to a very special person on the team, who took such wonderful care of my mom, always making sure she was safe, clean, and protected. She is truly wonderful. I am truly grateful to all of you. -Oscar Jiménez

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Government Inspection History

3 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 15, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2025

Apr 11, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 5, 2024

Jul 19, 2022Fire Safety StandardHealth Standard13 citations
  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2022

  • Have a properly installed medical gas master alarm panel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does South Shore Rehabilitation And Nursing Center offer?

South Shore Rehabilitation And Nursing Center offers Skilled Nursing / Long Term Care.

Where is South Shore Rehabilitation And Nursing Center located?

South Shore Rehabilitation And Nursing Center is located at 275 W Merrick Road in Freeport, New York.

What do families say about South Shore Rehabilitation And Nursing Center?

South Shore Rehabilitation And Nursing Center carries a 4.2 out of 5 rating from 196 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did South Shore Rehabilitation And Nursing Center do on recent health and safety inspections?

South Shore Rehabilitation And Nursing Center had 3 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit South Shore Rehabilitation And Nursing Center?

Submit the Request Information form on this page, or contact South Shore Rehabilitation And Nursing Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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