Jo
Jun 2026
My uncle smelled so bad when I visited him. He hasn’t been eating the food they serve, so I had to go get food for him myself. Watching him eat the entire meal was heartbreaking and mind-boggling. The way some patients are treated here is unacceptable, especially those who cannot advocate for themselves. The phone is never answered, and the receptionist sits on her phone most of the day. If you truly care about your loved ones, please check on them regularly. Some of the issues I observed include: * Old, worn-out beds * Torn and outdated curtains * Missing bathroom grab handles * Call lights that go unanswered * Dirty conditions throughout the facility * Floorboards that are loose and falling apart Patients deserve dignity, respect, and proper care. Based on what I witnessed, serious concerns need to be addressed immediately. A complaint will be filed with the Agency for Health Care Administration (AHCA) and The Joint Commission (JCAHO) so these conditions can be investigated. No patient should have to endure this type of neglect.



