4.4(104 ratings)· Leesburg average: 4.4
1 / 5CMS Care Compare
Reviews of North Campus Rehabilitation & Nursing Center are largely positive, with families praising compassionate nursing staff, social services support, and the activities team, but there is also a serious report of neglect and slow response to a resident's needs that families should weigh carefully.
AI-generated from reviews and community data.
North Campus Rehabilitation & Nursing Center is a senior living community in Leesburg, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 104 reviews.
North Campus Rehabilitation & Nursing Center is a skilled nursing and long-term care facility in Leesburg, Florida, with a licensed capacity of 90 residents.
Family experiences at North Campus are mixed. Several visitors describe compassionate, attentive staff, particularly praising the social services team for emotional support and the activities department for engagement. One family noted that nurses and clinical staff were knowledgeable and took time to answer questions thoroughly. However, other families report serious gaps in care, including inadequate response times to resident needs and concerns about hydration management. One family experienced a incident where their mother with dementia was left without timely assistance, raising questions about whether the facility's capacity matches its ability to meet complex care needs.
The community holds a 4.4 out of 5 rating across 104 Google reviews, reflecting the range of experiences reported by families.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.4overall · 104 ratings combined
4.4★ on Google (104)
Kay Hart
Jun 2026
The front desk lady was great. She helped check in and gave explicit directions to the room. However, the patient is unable to eat or drink and appeared to be severely dehydrated from the looks of his urine bag. There was no IV hooked up for hydration.
denise volpe
Apr 2026
My Husband Chop Volpe has been Playing for North Campass I believe almost 3yrs, The Best Part is Jessica Rivera In Activitys & Entertaiment Dept. We So Look Forward to Seeing her Beautiful Smiling Face. Her Sweet Precious Spirit, Detication, Devotion & Love for her Job. She is Kind, Loving, & Sweet to Residents. Her Grace & Love for them Shows & Shines. We Continue to Entertaine @ North Campass as it Puts Much Love & Compassion in our Hearts to Help Residents Have Fun & Happy Hearts. THANK YOU JESSICA For Being You & Loving Us All. We Love You. ❤️❤️❤️ Love ❤️Denise❤️ & ❤️Chop Volpe❤️
Karen Giehl
Mar 2026
Our experience at this facility was extremely disappointing and concerning. My mother has dementia, and in hindsight this facility should never have accepted her if they were not able to properly care for her needs. During one visit, she was left sitting in her own feces and I had to clean her myself because no staff came to help. I waited over an hour for a CNA to assist and no one responded. On another occasion, my mother was clearly in pain. I asked a CNA to get the nurse, but she never did. After waiting an hour and forty minutes with no help, I finally had to go find the nurse myself, and she said she had never been told that assistance was requested. I was told that two grievance reports would be filed regarding these incidents, and I requested copies of them. I am still waiting and have never received them. Because of these repeated failures in care and communication, I made the decision to remove my mother from the facility. No family should have to worry about their loved one being left in that condition or ignored when they are in pain. Based on our experience, I cannot recommend this facility and would strongly urge families to think carefully before placing a loved here
S Taylor
Jan 2026
From the time I entered the building everyone was friendly and helpful. The nurse, OT and MA’s were knowledgeable and supportive of the patient. The patient’s daughter,my granddaughter, had a list of questions for his nurse and she patiently and respectfully took the time to answer her questions or referred her to the person that could answer them. I have been visiting my son for about a week now and again cannot say enough about his caregivers. I am so happy that he is at your facility and looking forward to seeing his progress because I feel his care from the staff is like family. Make sure your staff know this from admissions to housekeeping.
Linda Deegan
Dec 2025
I am forever grateful to North Campus for their care for my family member and me. I am especially grateful for the outstanding support provided by the Social Services team of Santana and Ashley. From the beginning they were both empathetic and professional. They listened, guided and supported me from the start to the end. When I fell apart they were there for me and my family member. When I was panicking, they found a way for me to complete some legal documents efficiently and with genuine care. When my family member panicked, they visited and calmed him. On his last night, they stayed with him after normal working hours until I could get there - this was beyond the call of duty and a great comfort to me, his family and his friends. All the North Campus staff — nurses, CNAs, facilities — provided my family member great care throughout his stay until he passed. The night/evening shift nurses Mary and Debbie stood out for me. Debbie answered her phone when she wasn’t on shift and Mary was supportive and kind, especially his last night. So many people took care of me that last night - it is all a blur. I hope this review conveys my respect, appreciation and admiration for all the staff at N Campus. They work under difficult circumstances with kindness and care.
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2026
Provide a means of sharing information on occupancy/needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
North Campus Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
North Campus Rehabilitation & Nursing Center is located at 700 N Palmetto St in Leesburg, Florida.
Reviews of North Campus Rehabilitation & Nursing Center are largely positive, with families praising compassionate nursing staff, social services support, and the activities team, but there is also a serious report of neglect and slow response to a resident's needs that families should weigh carefully.
North Campus Rehabilitation & Nursing Center had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with North Campus Rehabilitation & Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at North Campus Rehabilitation & Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Leesburg.
Leesburg, Florida0 mi
4.8(59)
Assisted LivingMemory Care
Leesburg, Florida0 mi
4.5(194)
Assisted Living
Leesburg, Florida0 mi
4.3(164)
Skilled Nursing / Long Term Care
Leesburg, Florida0 mi
4.3(12)
Assisted Living
Leesburg, Florida0 mi
3.9(8)
Assisted Living
Leesburg, Florida0 mi
3.6(29)
Assisted LivingSkilled Nursing / Long Term Care
Home care agencies serving Leesburg bring help to the house: daily living, companionship, and respite for family caregivers.
