1 / 5CMS Care Compare
Reviews for Solaris Healthcare Osceola are sharply mixed: several families praise attentive nursing, physical therapy, and strong communication from staff and management, while others describe understaffing, an unprofessional administrator, and rundown physical conditions. The facility serves both short-term rehab and long-term skilled nursing residents.
AI-generated from reviews and community data.
Solaris Healthcare Osceola is a senior living community in Saint Cloud, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 164 reviews.
Solaris Healthcare Osceola is a skilled nursing and long-term care facility in Saint Cloud, Florida, licensed for 120 residents. It serves people transitioning from acute care as well as those requiring ongoing residential nursing support.
Family experiences at the facility diverge sharply. Positive reviews consistently praise staff warmth and attentiveness, families note that nurses and caregivers remember residents by name and recognize family members across visits. One family described the management team, physical therapy, nurses, and activities staff as "top rated," and another stated that care givers respond quickly to health concerns. However, critical reviews cite significant operational concerns: inadequate staffing levels, unprofessional management, poor facility conditions (described as curtain-separated rooms with minimal bedding), and insufficient nighttime supervision, with one family reporting patients "up all night fighting."
The facility holds a 4.4 out of 5 Google rating across 164 reviews. The stark contrast between positive and negative accounts suggests highly variable experiences depending on which staff members and departments a resident encounters.
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Help Me Choose4.4overall · 164 ratings combined
4.4★ on Google (164)
Kay Mack
May 2026
We have had two loved ones at this facility. The care received has been exceptional for both. The care givers and administration are quick to address concerns regarding health issues for our aging family members. This is a blessing for us and gives us peace of mind.
Lucy Ortiz
Mar 2026
This place is more like a nursing home. The place was horrible. I left after just 1 night. The patients were up all night fighting. The doors were made with plywood. The toilet paper was hung up on electrical wire. They have curtains to separate the patients. Two to a room. The beds are box springs. They gave me 1 sheet and a pillow that was old.
Chantel K
Mar 2026
DO NOT risk your loved ones health by putting them in this facility. While most of the staff is friendly, the ones who are not are awful. The administrator is so unprofessional, making an already difficult situation worse. They are horribly understaffed and the patients do not get the care they deserve.
Laurie Paul
Jan 2026
My mom originally came to Solaris for rehab and eventually needed a long-term place to stay. My experience from the Management team, physical therapy, nurses, activities and all personnel at the facility are top rated! We are very pleased that she is there and is being taking care of.
Scott H
Dec 2025
The entire team at SOLARIS are nothing but amazing. I’m so glad to know the entire staff are doing so good to ensure my father is taken care of. I’d like to especially thank Ke**y and Haz**l for their smiling faces when ever incoming K also knows my Name when I stop in and knows my voice over the phone and the same with H. That alone shows how amazing the staff is. They see so many people weekly and the personalized touch is just great. Also, the social services team as well as the business team are also great. And I absolutely love the communication between the team to me if there is a concern or update. You all are AMAZING!!! Sco** Hol***rg
4 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Solaris Healthcare Osceola offers Skilled Nursing / Long Term Care.
Solaris Healthcare Osceola is located at 4201 W New Nolte Road in Saint Cloud, Florida.
Reviews for Solaris Healthcare Osceola are sharply mixed: several families praise attentive nursing, physical therapy, and strong communication from staff and management, while others describe understaffing, an unprofessional administrator, and rundown physical conditions. The facility serves both short-term rehab and long-term skilled nursing residents.
Solaris Healthcare Osceola had 4 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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