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Silver Oaks Memory Care

16 Coleman Place

3.7(6 ratings)

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Silver Oaks Memory Care — photo 11 / 3

Quick Facts

Total units
43
Licensed capacity
43 residents

California CDSS

Licensed operator
Fox Ops LLC
Hospital access
Staff sent resident to Stanford ER in emergency
Pricing transparency
No published pricing; must contact community directly

What Families Think

Reviews for Silver Oaks Memory Care are sharply divided: some families praise the attentive staff and clean, welcoming atmosphere, while another reports serious neglect and unexplained injuries. With only a handful of reviews, the picture is inconsistent and worth verifying directly with the community.

The Good

  • Staff quickly arranged emergency hospital care when needed
  • Friendly, bustling atmosphere noted by visitors
  • Praised for overall cleanliness on tour
  • Not overly formal decor, described as pleasant

The Bad

  • One report of neglect: hunger, unexplained bruising, low oxygen ignored
  • One report of poor management under a change in leadership
  • Reviews are highly inconsistent, ranging from 5-star praise to 1-star alarm

AI-generated from reviews and community data.

About Silver Oaks Memory Care

Silver Oaks Memory Care is a assisted living community in Menlo Park, California. The community is licensed for up to 43 residents.

Families rate Silver Oaks Memory Care 3.7 out of 5 based on 6 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

3.7overall · 6 ratings combined

3.7★ on Google (6)

Jorge Bermudez

Apr 2025

via Google ↗

Our brother has advanced dementia. He has been with Silver Oaks Memory Center for nearly 2 years. During this time he has had 2 strokes and at 84 years old he just beat pneumonia only because administrator Rosie had the quick savy to send him to the Stanford ER. That is the 2nd time she has saved his life. We love her and the staff! They treat our loved one magnificent and as a family we feel blessed to have him there for this difficult time in his life. Viva Silver Oaks Memory Center!

Kate Connors

Jan 2025

via Google ↗

I took a tour of Silver Oaks with the sales director and was impressed with the friendly, bustling atmosphere and overall cleanliness. Not one of those "chandeliers and silk flowers" places, but very pleasant.

Shirin Happ

Jun 2024

via Google ↗

It is the worse place for memory care ever, my mother in law was there, always hungry and bruises all over her face and legs, no explanation given, she was low on oxygen but no one cared, we had to move her before they kill her or abuse her more, horrible manager called Ollie took over and the place became death trap

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Frequently Asked Questions

What types of care does Silver Oaks Memory Care offer?

Silver Oaks Memory Care offers Assisted Living.

Where is Silver Oaks Memory Care located?

Silver Oaks Memory Care is located at 16 Coleman Place in Menlo Park, California.

What do families say about Silver Oaks Memory Care?

Reviews for Silver Oaks Memory Care are sharply divided: some families praise the attentive staff and clean, welcoming atmosphere, while another reports serious neglect and unexplained injuries. With only a handful of reviews, the picture is inconsistent and worth verifying directly with the community.

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