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Silver Oaks Memory Care

16 Coleman Place

3.7(6 ratings)· Menlo Park average: 4.2

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Silver Oaks Memory Care, photo 11 / 3

Quick Facts

Total units
43
Licensed capacity
43 residents

California CDSS

Licensed operator
Thousand Steps Beach, LLC
Hospital access
Staff sent resident to Stanford ER in emergency
Pricing transparency
No published pricing; must contact community directly

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Silver Oaks Memory Care are sharply divided: some families praise the attentive staff and clean, welcoming atmosphere, while another reports serious neglect and unexplained injuries. With only a handful of reviews, the picture is inconsistent and worth verifying directly with the community.

What reviewers praise

  • Staff quickly arranged emergency hospital care when needed
  • Friendly, bustling atmosphere noted by visitors
  • Praised for overall cleanliness on tour
  • Not overly formal decor, described as pleasant

What reviewers flag

  • One report of neglect: hunger, unexplained bruising, low oxygen ignored
  • One report of poor management under a change in leadership
  • Reviews are highly inconsistent, ranging from 5-star praise to 1-star alarm

AI-generated from reviews and community data.

Silver Oaks Memory Care is a senior living community in Menlo Park, California offering Memory Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 6 reviews.

About Silver Oaks Memory Care

Silver Oaks Memory Care is a residential community in Menlo Park offering assisted living and memory care for up to 43 residents. The community is licensed for both types of care, serving individuals who need support with daily activities and those experiencing cognitive decline.

The community maintains 24-hour staffing and an emergency call system for resident safety. Amenities include wheelchair accessibility, gathering and activity spaces for social engagement, housekeeping services, and medication management. Residents benefit from organized social activities designed to support their well-being and community involvement.

Types of Care at Silver Oaks Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Silver Oaks Memory Care

3.7overall · 6 ratings combined

3.7★ on Google (6)

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Jorge Bermudez

Apr 2025

via Google ↗ · Report

Our brother has advanced dementia. He has been with Silver Oaks Memory Center for nearly 2 years. During this time he has had 2 strokes and at 84 years old he just beat pneumonia only because administrator Rosie had the quick savy to send him to the Stanford ER. That is the 2nd time she has saved his life. We love her and the staff! They treat our loved one magnificent and as a family we feel blessed to have him there for this difficult time in his life. Viva Silver Oaks Memory Center!

Kate Connors

Jan 2025

via Google ↗ · Report

I took a tour of Silver Oaks with the sales director and was impressed with the friendly, bustling atmosphere and overall cleanliness. Not one of those "chandeliers and silk flowers" places, but very pleasant.

Shirin Happ

Jun 2024

via Google ↗ · Report

It is the worse place for memory care ever, my mother in law was there, always hungry and bruises all over her face and legs, no explanation given, she was low on oxygen but no one cared, we had to move her before they kill her or abuse her more, horrible manager called Ollie took over and the place became death trap

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By submitting, you're okay with us and Silver Oaks Memory Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Silver Oaks Memory Care offer?

Silver Oaks Memory Care offers Assisted Living and Memory Care.

Where is Silver Oaks Memory Care located?

Silver Oaks Memory Care is located at 16 Coleman Place in Menlo Park, California.

What do families say about Silver Oaks Memory Care?

Silver Oaks Memory Care carries a 3.7 out of 5 rating from 6 Google reviews. Reviews for Silver Oaks Memory Care are sharply divided: some families praise the attentive staff and clean, welcoming atmosphere, while another reports serious neglect and unexplained injuries. With only a handful of reviews, the picture is inconsistent and worth verifying directly with the community. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Silver Oaks Memory Care?

Submit the Request Information form on this page, or contact Silver Oaks Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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