Signature Healthcare Of Georgetown

Crystal Reed

Oct 2025

via Google ↗

I could not have asked for a better facility to care for my family. My experience with this facility has been the best by far. The staff is so caring and in tune with their residents. Any concerns that I had was addressed very quickly by staff and management. Speaking of management you can tell that they are dedicated to their facility and take great pride in the tiny details to make it run smoothly. The facility is exceptionally clean and well kept, unlike other facilities I’ve visited. One of the things I loved the most about this facility is the feeling of being at home. I highly recommend if you are looking for a place for your loved ones to consider Signature Healthcare of Georgetown you will not regret it.

Elle C

Oct 2025

via Google ↗

If I could have less than 1 star I would have. They let my father fall and break his back. They have no respect for their residents that do not have full time care givers staying with them. He was a fall risk but they did nothing to assist him when he needed to go the bathroom. They let him dirty his pants during physical therapy and did not clean him up afterwards he was sitting in wet dirty pants when we arrived. When we confronted them about his fall and the incident we were told that a mediation form had been signed and we had no options for justification for his life altering fall. And when I tried reaching out to the ombudsman we were ignored

Leigh Morgan

May 2025

via Google ↗

I went to visit my grandma for the first time at the facility. I begged her to stay with me for her final days but she said that my mother had put her in a really nice place so I wasn’t too worried. I took my husband and 3 kids and even the puppy to visit. My grandma decided to go off dialysis so she doesn’t have much time left. Maybe a few weeks. First thing you notice when you pull up is how dilapidated the building is. I prayed that it looked better on the inside but it was way worse. The smell of urine and feces hits you as soon as you walk through the door. The halls and rooms are cramped as we walk through looking for my grandmas room. People are moaning, the floors, walls, tables are covered in filth. We wind around several halls and when I saw my grandma in that tiny, dark, smelly room my heart sank. There was a rag in the floor covered in feces. There was take out food on her table that had been there for 2 days. The smell was almost unbearable. She said that she was uncomfortable and that her butt hurt so I tried to help her adjust the bed but nothing was helping. She needed to roll over on her side to relieve the pressure. I looked around the room for another pillow to put behind her back and there wasn’t one. I went to the nurses station and said that my grandma was uncomfortable and the nurse responded with I gave her morphine and she threw it up. I said she needs to be rotated. She needs a pillow. They looked very bothered that they had to do anything. She sent an aide to the basement to find a pillow. I waited and the aide and I went back to the room. The aide stood there with the pillow like she had no idea what to do so I took it and positioned my grandma on her side and my grandma said that was much better. They’re not even rotating patients. They probably all have bed sores but I guess if they give them enough morphine they don’t have to worry about it. This place should be shut down TODAY. It’s the worse facility I’ve ever seen. I wouldn’t let my dog stay there let alone any human. When we left we all smelled like feces and urine. That’s how bad the ammonia smell is. We all had to go straight home and take showers. Whoever is in charge of this place.. I don’t know how they sleep at night. Because I sure didn’t after seeing my grandma in that situation.

Andrea Mueller

Apr 2025

via Google ↗

I brought my grandmother here for care after a few fractures directly from the hospital. The first night was awful and the space was worn, dirty, and tiny without a window. The night CNA was so rude that my grandmother wanted to leave early the next morning. After that, the staff was very accommodating and seemed to want to fix the issues she experienced. She was given a much better room in the rehab wing. The nurses and staff were nice, but not overly helpful. Had I not visited every day, certain daily care rituals would not have happened. We had to change her sheets and give her a bath twice, since the staff missed her shower days twice. I don't think they changed her sheets at all other than the time we changed them for her. The care seems to be minimal, especially for a 92 year old with fresh fractures - or maybe they are understaffed. They do have daily activities and therapy, which she enjoyed. The rehab wing is MUCH cleaner than the other wing (not sure what it's called).

KC Cline

Jan 2025

via Google ↗

This place was so welcoming and all the staff was amazing. I came here from UK hospital after shattering my ankle and breaking my leg for rehab. The therapy staff was very receptive when I was having a hard time. I Loved how they cheered you on and celebrated when you met a goal. The nurses and aides were very caring, also receptive and were extremely kind. I loved the Activity Staff who made the days full of fun things to do and encouraged interactions. I’m 44 yrs old so I was the youngest person here, most were 20+ years older than me. I loved watching the staff interact with the people here. Watching them laugh with the patients, be sweet and kind to the ones who weren’t aware of what was going on, encouraged them to join games and sat with them and helped them be apart of things like crafts. I had an amazing stay here. I highly recommend this place.