Phillips Nalley
Mar 2026
I'm Jimmy Nalley and my wife has been here and I'm satisfied with all the nurses and therapy, I'm recommending the place to everyone. Personnel has been good to me and the facility is really good. No negatives at all!!
1 / 5CMS Care Compare
Many reviewers highlight strong nursing and therapy care at this Bowling Green skilled nursing and rehab facility, with several praising the physical, occupational, and speech therapy teams by name. However, one detailed account raises serious concerns about cleanliness, management, and staff turnover, and another reviewer criticized the food quality.
AI-generated from reviews and community data.
Signature Healthcare Of Bowling Green is a senior living community in Bowling Green, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 124 reviews.
Signature Healthcare of Bowling Green is a 176-bed skilled nursing and long-term care facility in Bowling Green, Kentucky. The community serves both rehabilitation patients and residents requiring ongoing care.
Family experiences reflect a mixed but largely positive picture. Rehabilitation therapy, physical, occupational, and speech, consistently earns praise, with one family calling the therapy department "10/10." Nursing staff and CNAs frequently appear in reviews as attentive and caring; one family highlighted how staff cared for both the patient and visiting family during an ice storm. The facility's front-end atmosphere is described as welcoming and organized. Food from the kitchen is a noted weakness, with at least one family finding meals disappointing. Staff culture and retention have been flagged as concerns in negative reviews.
Signature Healthcare of Bowling Green holds a 4.5 out of 5 Google rating based on 124 family reviews, reflecting broader satisfaction alongside areas for improvement in dining and workplace stability.
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Help Me Choose4.5overall · 124 ratings combined
4.5★ on Google (124)
Phillips Nalley
Mar 2026
I'm Jimmy Nalley and my wife has been here and I'm satisfied with all the nurses and therapy, I'm recommending the place to everyone. Personnel has been good to me and the facility is really good. No negatives at all!!
Evan Proctor
Mar 2026
Great place! The therapy department was 10/10!! Nursing Staff were always friendly and attentive! Also, just walking into the front lobby of the facility is inviting and always greeted with friendly faces!
Debbie Gregory
Feb 2026
My husband was here for 6 weeks for rehab. PT, Speech Therapy, and OT. Was outstanding. Nursing staff was wonderful. They took great care of him. I can't say enough positive about the CNAs. We were there during the Ice/snow storm and the week we stuck inside. They took care of me and him. The down side was the food from the kitchen. It was horrible. If we needed to do in house rehab again I would use again.
John Doe
Jan 2026
I have been 3 weeks and I could not have asked for a better group of people working here! Organization is good, people working here are dedicated, serious and yet funny and that's all important--a balnce of this is so important. Nursing and therapy and housekeeping were fabulous!
Sasuke Uchiha
Nov 2025
My grandmother was here before she passed. This is hands down the worst rehab/long term care facility I've ever witnessed, and I work in healthcare as well. The staff especially, management here is awful. They don't care about their own employees, they're really cliquey, and just overall immature. They're all really cliquey like it's highschool or something. I know this place has a high turnover rate and now we can see why. The actual facilities however are even worse. I've never once seen any kind of house keeping, the rooms and halls look like something out of a 50s war movie. This place is so poorly kept, call lights hanging off the walls and everything. I feel sorry for anyone who's loved one had to come here, and even sorrier for a lot of the staff there is tons of power abuse. I will be filing a complaint with the better business bureau, there's no reason this facility should even be up and running and they're claiming to take care of patients?? No one could possibly get better in these conditions, I know because my grandmother didn't.
3 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 18, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2019
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Signature Healthcare Of Bowling Green offers Skilled Nursing / Long Term Care.
Signature Healthcare Of Bowling Green is located at 550 High Street in Bowling Green, Kentucky.
Many reviewers highlight strong nursing and therapy care at this Bowling Green skilled nursing and rehab facility, with several praising the physical, occupational, and speech therapy teams by name. However, one detailed account raises serious concerns about cleanliness, management, and staff turnover, and another reviewer criticized the food quality.
Signature Healthcare Of Bowling Green had 3 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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