MyLivingChoice

Sierra Vista

3455 East Highland Ave

2.4(9 ratings)· Highland average: 4.2

Sierra Vista — photo 11 / 3

Quick Facts

Total units
116
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
116
Facility Type
Combines skilled nursing with behavioral health care
Licensed Capacity
Licensed for up to 116 residents

What Families Think

Sierra Vista is a Medicare-certified skilled nursing and behavioral health facility in Highland, California, holding a 2.4 out of 5 rating from a small number of Google reviews. Feedback is sharply divided: one detailed review praises attentive social work, nursing, and communication, while several other reviewers raise serious concerns about staff conduct, safety, and consistency of care.

The Good

  • Praised social work and RN medication coordination
  • Responsive, communicative staff during relocation process
  • Visiting room described as clean and well-kept
  • Combines skilled nursing with behavioral health services

The Bad

  • Multiple reviewers allege patient abuse and mistreatment
  • One report of a resident going missing with no answers
  • Reviewers describe staff as inconsistent and unprofessional
  • One report calls for an operational safety audit

AI-generated from reviews and community data.

About Sierra Vista

Sierra Vista is a skilled nursing / long term care community in Highland, California. The community is licensed for up to 116 residents.

Families rate Sierra Vista 2.4 out of 5 based on 9 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.4overall · 9 ratings combined

2.4★ on Google (9)

Khosrow Bahremand

Oct 2025

via Google

I had an excellent experience with Sierra Vista BHC over the past few months. The facility is very well managed and supported by a caring, professional team. Ify, Tiffany, and Genevieve were all exceptional. Ify led the Social Work Department with great professionalism and was extremely helpful during the relocation process—quick to respond and always supportive. Tiffany, my main point of contact, provided outstanding communication and follow-through from start to finish. Genevieve (RN) managed treatment and medication coordination with patience and attention to detail, even though changes in medication forms. The nursing and support staff, including Michael (RN), Hong (RN), and Lenisha (Social Worker), were always kind, welcoming, and patient during my visits. Although the facility building is older, it’s well maintained, and the visiting room is always clean and pleasant. My only suggestion for improvement would be to make it easier to communicate directly with the doctors. Overall, Sierra Vista BHC is a well-run facility with an excellent, compassionate team that truly cares about their patients. Highly recommended.

Arianna Johnston

Oct 2023

via Google

My Uncle was at this facility for years and when I called to see about visiting him once they started to reopen the world (after stay at home order and such) I was told they had no one there by that name. Only to find out that he had been released (so they say) and they can't release any information due to HIPPA. My Uncle has now been missing for almost 2 years and my family is at wits end as we don't know where to begin to look for him. They can't even give us the city in which the board and care is located that he was supposedly sent to. Please pray for my family as we are still hoping he is out there somewhere safe Update: Now well into year 3 of my Uncle missing from this facility with no help from the police or anyone. After reading these new comments it is really disheartening to think of what has actually become of my Uncle.

Irene Tyler

Sep 2023

via Google

The staff is a joke not professional will lie at a pin drop not a good place but there is some good staff… I think they need get get all knew office staff they have gotten too comfortable.

The nurses in this facility abuse their patients I witnessed the elderly get hit as well as other patients and I was abused here also the male and female nurses record the abuse with their cell phones I believe they share the recordings amongst their friends and gang community male and female nurses here have gang tattoos on their faces and arms I also believe they have murdered people I called patients rights while I was here after I got abused they came to the facility they were very rude and didn't help they were just covering them from a lawsuit people that were abused here can expose this place just as others have exposed other mental health facilities and sued with local news attention

Dommanique Gamble

Sep 2022

via Google

This place is very inconsistent and staff are also incompetent and unwilling to carry out basic standard operational procedures by the book or safely during a moment of emergency or otherwise almost deliberately ignoring all discrepancies this place has it needs an audit right away

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Frequently Asked Questions

What types of care does Sierra Vista offer?

Sierra Vista offers Skilled Nursing / Long Term Care.

Where is Sierra Vista located?

Sierra Vista is located at 3455 East Highland Ave in Highland, California.

What do families say about Sierra Vista?

Sierra Vista is a Medicare-certified skilled nursing and behavioral health facility in Highland, California, holding a 2.4 out of 5 rating from a small number of Google reviews. Feedback is sharply divided: one detailed review praises attentive social work, nursing, and communication, while several other reviewers raise serious concerns about staff conduct, safety, and consistency of care.

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